Premier BPO

MAY 30, 2024

The 1980s and 1990s saw a surge in Information Technology (IT) outsourcing, with companies like IBM and EDS leading the way. Contact centers handle customer interactions, while back-office functions include finance, accounting, and data processing. Initially, it involved peripheral activities such as cleaning and maintenance.

Outsourcing 98

Outsourcing BPO Business Process Outsourcing Manufacturing 98

Everest Group

NOVEMBER 10, 2023

Looking ahead, low-code technology’s influence will expand beyond internal applications to include customer-facing solutions and seamless integrations. This strategic expansion coincides with the rise of industry-specific low-code solutions tailored to sectors such as healthcare, finance, and insurance.

Insurance 105

Insurance Finance Healthcare Information Technology 105

Everest Group

OCTOBER 19, 2023

The report assesses the conversational AI technology providers landscape across various dimensions, including: The key trends shaping the global services landscape Risk watch The Locations PEAK Matrix®: it features an objective, data-driven, and comparative assessment of locations specific to a market segment (function and process); the key market (..)

Nearshoring 59

Nearshoring Marketing Offshoring Information Technology 59

31 West

DECEMBER 9, 2022

ITIL means Information Technology Infrastructure Library consisting of a set of IT best practices. All finance-related activities of the IT outsourcing company are performed within the financial management category. It helps IT service desk outsourcing companies provide efficient and uninterrupted support to their clients.

Design 130

Design Outsourcing Information Technology Managed Services 130

Everest Group

MAY 14, 2024

NextWealth offers services in AI/Machine Learning (AI/ML), Information Technology (IT) services , and Business Process Services (BPS) under a managed services model to a diverse set of clients in tech, e-commerce, fintech, banking, financial services and insurance (BFSI), and healthcare , among others.

Impact Sourcing 64

Impact Sourcing Sourcing E-Commerce Jobbing 64

31 West

DECEMBER 1, 2022

Managing your human resources, IT help desk, finances, and other management operations using the traditional workflow processes is tricky. ServiceNow ITBM (Information Technology Business Management) module is a set of tools that give the IT teams a clear view of their projects, investments, and finances.

Finance 130

Finance Risk Management Risk Management Software 130

Groove Technology

MARCH 22, 2022

Professional accountants can not only manage your finances more effectively but also more efficiently. IT management: Many recruiters have difficulty hiring developers and information technology specialists. Rather than that, you might outsource information technology-related work to an IT outsourcing agency.

Outsourcing 130

Outsourcing Event Management Payroll Accounting 130

Magellan Solutions

MAY 6, 2024

Information Technology Outsourcing (ITO) Information technology outsourcing (ITO) is essential for business growth nowadays. The options are extensive, from business process outsourcing to information technology and knowledge process outsourcing.

Outsourcing 97

Outsourcing Offshoring Nearshoring Human Resources 97

NoonDalton

MAY 20, 2024

The Information Technology and Innovation Foundation (ITIF) reports that the tech sector experiences a high demand for cybersecurity professionals, with over 500,000 unfilled positions in the U.S. Accounting and Finance The accounting and finance sector often requires precision, adherence to regulations, and timely reporting.

Outsourcing 52

Outsourcing Manufacturing Cybersecurity Payroll 52

Automation Anywhere

OCTOBER 14, 2021

Consider three areas where IA is playing a major role: Finance The finance function often leads by example to bring intelligent automation into an organization. And intelligent automation is helping those organizations to achieve that goal. Human resources (HR) HR processes are also a strong candidate for intelligent automation.

Service 98

Service Banking Robotics Process Automation Finance 98

Automation Anywhere

OCTOBER 19, 2020

Back-office employees design the computer systems, maintain databases, handle the organization's finances, and seek new talent, making them essential for business sustainability. For example, most online businesses couldn't function without support from the information technology department.

Robotics Process Automation 98

Robotics Process Automation Human Resources Finance Sales 98

The Hackett Group

NOVEMBER 9, 2021

Key Issues Study Launch – In September 2021, The Hackett Group launched its 2022 Key Issues campaigns covering six functional areas: Finance, Procurement, Supply Chain, Human Resources, Information Technology, and Global Business Services. Results from the studies will be released in January 2022.

Pharmaceuticals 97

Pharmaceuticals Information Technology Global Business Services Finance 97

Intugo

JANUARY 23, 2024

Here’s a list of common tasks that organizations often outsource: Information Technology (IT) Services: This includes software development, maintenance, infrastructure management, cybersecurity, and helpdesk support.

Outsourcing 59

Outsourcing Nearshoring Call Center Flexibility 59

ScaleHub

FEBRUARY 1, 2023

Ralf Moorman, Head of Finance & Cost Accounting, Germany Ralf brings a crucial expertise in-house: financial accounting and controlling. ScaleHub’s management team were lucky to work with Ralf years ago, during his time as Head of Finance at Foxray AG and ReadSoft Germany GmbH. From the U.S.

Finance 52

Finance Accounting Sales Information Technology 52

Automation Anywhere

APRIL 29, 2022

Back-office employees design the computer systems, maintain databases, handle the organization's finances, and seek new talent, making them essential for business sustainability. For example, most online businesses couldn't function without support from the information technology department.

Robotics Process Automation 59

Robotics Process Automation Human Resources Finance Sales 59

comeMakeit

OCTOBER 27, 2021

They build ecosystems and bring about homogeneity in the Information Technology (IT) landscape. The Beautifully Diverse World of Platforms With the new wave of Digitalization or Digital Transformation in Banking, Finance, Education, Travel, Insurance, Agriculture, Media, Communications, etc, almost all businesses started using more.

Insurance 52

Insurance Software Banking Finance 52

IBM Business Partners

JUNE 22, 2023

Manik, VP and senior partner for IBM Consulting, outlined a massive opportunity to strategically redesign the client’s finance operations and payment processing by leveraging AI, data analytics, metrics and automation.

Business Process Outsourcing 79

Business Process Outsourcing Automation Outsourcing BPO 79

Anexa

SEPTEMBER 15, 2022

A cutting-edge concept in the lending world is “inclusive financing”. Information technology? These digital challengers are also scooping up a segment of the SMB banking market, causing traditional lenders to revisit their own models and make the necessary pivots. We’ve got a team for that. Customer Experience?

Banking 52

Banking Finance BPO Business Process Outsourcing 52

Magellan Solutions

APRIL 28, 2023

Finance & Accounting : Financial reporting, bookkeeping, and managing the accounts. Information Technology (IT) : Technical support, hardware maintenance, network management, and software development. Human Resources : Recruitment, benefits administration , and payroll.

Administrative 98

Administrative Insurance Outsourcing Data Entry 98

Vilmate

APRIL 23, 2024

Urbanization, industrial growth, and excessive energy use have led not only to technological advancements but to big ecological issues as well. Today, we’ll discuss how information technology affects the environment and what we can do about it. But right now, the harm technology does is way worse than any help it gives.

Government 52

Government Information Technology Sourcing Nearshoring 52

The Hackett Group

SEPTEMBER 21, 2023

The detailed analysis of current SG&A costs engaged proprietary performance benchmarks from The Hackett Group ® to quantify for the first time the potential impact Generative AI will have on SG&A, including finance, procurement, human resources, information technology, marketing, sales and other functions.

Advisory 106

Advisory Robotics Process Automation Research Automation 106

Hyland

JUNE 13, 2022

That is, companies overwhelmingly find success by implementing RPA in the same departments in the same order: Information technology (IT). Human resources (HR), finance and accounting. And of all functional business areas, the most rules- and data-heavy in most organizations are IT, HR, finance and accounting.

Robotics Process Automation 98

Robotics Process Automation Human Resources Out-Tasking Automation 98

Obobo

MARCH 21, 2023

Procurement and Finance teams are no different – they’re passionate about cutting costs and creating value for the company. We’ll cover the different types of savings, and provide concrete advice on how to identify those opportunities using the best practices of both Procurement and Finance departments. Table Of Content.

Finance 45

Finance Strategic Sourcing Software Reduced Costs 45

31 West

JULY 8, 2022

Industries like healthcare, food, government, administration, finance, media, water supply, energy, insurance, information technology, and telecommunications are enforced with stringent IT compliance laws. Depending on the industry, each company is required to meet specific requirements.

Regulations 130

Regulations Insurance Healthcare Advisory 130

AS White Global

JULY 22, 2021

And the industries most affected by these data breaches were healthcare, finance and education. . Between July and December alone, there were 539 breaches, almost a 20% increase from the same period in 2019. 58% of these data breaches were criminal attacks, whilst 38% were human error-related.

Offshoring 81

Offshoring Cybersecurity Managed Services Finance 81

The Hackett Group

MARCH 16, 2023

The Hackett Group’s 2023 Key Issues research is based on results gathered from more than 350 executives in finance, procurement, supply chain, human resources, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Advisory 98

Advisory Research Analytics Human Resources 98

Automation Anywhere

DECEMBER 16, 2021

Excited to be nominated,” reads a LinkedIn post by Kevina Finn-Braun, senior information technology executive at Splunk, who soon after was named the Americas Innovation Excellence winner. lmazer THE EXTRA MILE Shanghai Quark Information Technology Co., Alejandro López THE PASSION FOR EXCELLENCE Tangentia Inc.

Automation 52

Automation Co-Sourcing Engineering Sales 52

The Hackett Group

JULY 13, 2021

They’re reimagining and systematically transforming how they work in finance, procurement, HR and IT.”. From a technology perspective, we’re also seeing companies being more ambitious this year about the building blocks they use. Wipro Limited is a leading global information technology, consulting and business process services company.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Akorbi

SEPTEMBER 29, 2021

We also work to identify qualified candidates with skills in specialized market segments, such as: Information technology. Accounting and finance. Telecommunications. Healthcare. Sales and marketing. Akorbi streamlines the hiring process with a virtual interview and onboarding process.

Co-Sourcing 59

Co-Sourcing Payroll Global Recruiting Insurance 59

31 West

JUNE 9, 2018

Information Technology Outsourcing (ITO) involves tech-based functions such as software and application development, network administration and web development. Banking, Finance & Insurance. Information Technology (IT). What Are The Benefits Of Outsourcing? Book-keeping. Reconciliation. Account Payable.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Future of Digital Sourcing Nearshoring

JUNE 8, 2021

There are many tax breaks offered to specific industries, public buildings can be leased at attractive rates, and there are varied wage incentives and access to financing through tax-free industrial bonds and direct loans. Businesses find that there are many economic incentives to set up shop in Puerto Rico.

Nearshoring 98

Nearshoring Manufacturing Offshoring Government 98

Magellan Solutions

MARCH 1, 2018

The country’s external sector remains as the major driving force for the Philippine economy, Finance Secretary Carlos G. The Information Technology and Business Process Association of the Philippines (IBPAP) stated that AI could possibly replace around 40,000 to 50,000 “low-skilled” jobs in the next five years.

BPO 63

BPO Business Process Outsourcing Call Center Jobbing 63

NoonDalton

SEPTEMBER 19, 2022

However, in addition to customer service and support, information technology (IT) and related job responsibilities are among the top offshored services. More specifically, they’re offshoring finance and accounting-related tasks such as bookkeeping, tax filing, procurement operations, and so on.

Offshoring 94

Offshoring Call Center Outsourcing Labor Costs 94

The Hackett Group

FEBRUARY 29, 2024

The Hackett Group’s 2024 Key Issues research is based on results gathered from more than 375 executives in finance, procurement, supply chain, HR, information technology, and GBS at a global set of midsized and large enterprises. The effect is going to be tremendous.” About The Hackett Group The Hackett Group, Inc.

Advisory 59

Advisory Human Resources Research Efficiency 59

IBM Services

DECEMBER 4, 2023

The platform has been used to modernize and unify the information technology (IT) ecosystem of major financial firms, simplify human capital management (HCM) across brands’ subsidiaries, and optimize reporting processes in complex healthcare settings.

Efficiency 77

Efficiency Supply Chain Management Human Resources Reduced Costs 77

The Hackett Group

FEBRUARY 16, 2024

The Hackett Group’s 2024 Key Issues research is based on results gathered from more than 375 executives in finance, procurement, supply chain, human resources, information technology, and global business services at a global set of midsized and large enterprises. About The Hackett Group The Hackett Group, Inc.

Advisory 59

Advisory Research Analytics Risk Management 59

Magellan Solutions

JULY 14, 2021

When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. Challenges such as school closures owing to the COVID-19 issue to lower government financing to higher operational costs affects their stability. Finance and Accounting.

Customer Service 52

Customer Service Outsourcing Call Center Service 52