Outsourcing vs. managed services: how to select the right service for your business needs
TTEC
SEPTEMBER 10, 2021
Outsourcing and managed services are appealing options for many companies at a time when workforces are stretched thin. Although managed services and outsourcing both involve hiring a partner organisation, they encompass different levels of work. What are managed services? But don’t be fooled—these terms aren’t interchangeable.
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