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RPA at Shared Services: What to Automate?

Automation Anywhere

While automation brings efficiency and cost savings across the entire organization, the shared services center (SSC) is in the best position to achieve the maximum benefits from automation. Automation by design Shared services and automation are two sides of the coin. It is by design. They create value together.

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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79% of Executives Attend Global Events to Learn from Real Case Studies, 55% Also Cite Networking with Peers—Everest Group

Everest Group

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

With experienced external partners, your business can unlock best practices that streamline your processes for improved efficiency, scalability, and exceptional customer service. A two-tiered support structure with Level 1 and 2 technicians for efficient resolution and escalation of issues helped to enhance communication.

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Unlock a New Source of Value Creation – Integrate Sustainability into the GBS Charter to Help BFS Firms Realize Their ESG Goals | Blog

Everest Group

This has created a big opportunity for GBS organizations to move from being measured for their labor arbitrage and cost efficiency to the value they can deliver to enterprises. These organizations are also focusing on workplace diversity , pay equity, and good governance structure to meet their ESG aspirations.

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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

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Effective Claims Operations through Scaled Digital Adoption | Webinar

Everest Group

Everest Group Vice President Chunky Satija will join a panel discussion exploring how claims operations can be made more effective and efficient. Shared services and sourcing executives. How to adopt digitalization through a phased layering approach. Ways to enable business and IT collaboration. Register for the webinar.