IBM Services

OCTOBER 9, 2023

As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? The public sector is called just that for a reason: the public should always be the priority.

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Government Service Call Center Regulations 54

IBM Services

OCTOBER 16, 2023

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML).

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Government Management Risk Management Risk Management 75

IBM Services

APRIL 4, 2023

Modernizing governing bodies worldwide is a pressing need and includes a growing obligation to provide accessible and transparent digital experiences for all citizens to address the inefficiencies and limitations of legacy systems. Over time, these systems expand organically, and upgrading or extracting them becomes increasingly challenging.

Government 52

Government Regulations Flexibility Out-Tasking 52

Everest Group

MARCH 11, 2024

Discover actions the world’s leading banks are taking and their importance in today’s financial landscape in this blog. Similarly, JPMorgan Chase has invested in containerization to streamline its IT infrastructure, demonstrating the significant efficiency and flexibility benefits these technologies offer to the BFS industry.

Banking 59

Banking Service Regulations Flexibility 59

Everest Group

DECEMBER 7, 2023

Note, this blog is part of Everest Group’s continued coverage of COP28. Navigating COP28: Insights On The Evolving Landscape Of Sustainability | Blog – Everest Group (everestgrp.com) COP28 marks a crucial moment for discussions on moving from fossil fuels to renewables.

Regulations 69

Regulations Efficiency Sourcing Marketing 69

Everest Group

NOVEMBER 30, 2023

In this blog, we bring you insights from Everest Group’s sustainability analysts on their hopes and expectations for this crucial global event. This US$50 billion+ market also has a profound impact on sustainability beyond operational efficiency.

Supply Chain Management 64

Supply Chain Management Finance Research Government 64

Everest Group

FEBRUARY 6, 2024

Cultural changes needed for gen AI adoption Governance, security, and compliance For gen AI consulting providers, navigating governance, security, and compliance is a multi-faceted challenge in a domain where innovation often outstrips regulation. Consulting firms should help clients evaluate the ROI of gen AI initiatives.

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Government Out-Tasking Automation Software 69

SEBPO

SEPTEMBER 25, 2022

7 Keys to Take Control of Your Process Governance. 7 Keys to Take Control of Your Process Governance. Process Governance allows businesses to consolidate and regulate tasks, workflows, and procedures that standardize project execution. We tailor our process governance for each company we serve.

Government 52

Government Out-Tasking Outsourcing Research 52

Intugo

FEBRUARY 7, 2024

Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico Prioritizing customer satisfaction, companies now consider outsourced customer service a necessity. Moreover, the Mexican government has implemented policies and initiatives to encourage foreign investment and outsourcing.

Customer Service 45

Customer Service Efficiency Outsourcing E-Commerce 45

Everest Group

DECEMBER 11, 2023

Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. Regan, Administrator of the EPA, announced groundbreaking regulations aimed at addressing leaks of greenhouse gases (GHGs) like methane.

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Everest Group

MAY 9, 2024

Generative AI (gen AI) presents a crucial solution, enabling rapid product innovation and enhanced operational efficiency. ” This webinar offers buyers and service providers valuable insights into real-world use cases where pilots progress to full production, key challenges, and the enterprise playbook around AI governance.

Retail 59

Retail BPO Regulations Sourcing 59

Everest Group

NOVEMBER 23, 2023

Learn the key questions stakeholders should ask when evaluating their AWS cloud strategy in this blog. How can clear governance policies and guidelines for GAI usage on AWS be established? As AWS re:Invent 2023 rapidly nears, cautious optimism has replaced the blissful ignorance that once characterized enterprise cloud spending.

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Analytics Government Research Regulations 59

Everest Group

SEPTEMBER 14, 2023

Uncover the risks and learn recommendations to address them in this blog. In the last decade, cloud has risen to immense importance across all geographies and verticals, offering enterprises numerous benefits such as scalability, agility, and cost efficiency.

Government 64

Government Finance Risk Management Risk Management 64

IBM Services

APRIL 22, 2024

According to the European Union’s 2023 Energy Efficiency Directive , Europe’s data center electricity consumption is expected to grow 28% from 2018 to 2030, exemplifying the environmental costs of AI usage. Some of our leading clients are bringing this requirement into their enterprise AI governance frameworks.”

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Government Design Engineering Efficiency 95

IBM Services

APRIL 10, 2023

A well-designed data architecture should support business intelligence and analysis, automation, and AI—all of which can help organizations to quickly seize market opportunities, build customer value, drive major efficiencies, and respond to risks such as supply chain disruptions.

Government 91

Government Regulations Design Finance 91

Everest Group

OCTOBER 31, 2022

Read this first part of our blog series to understand the shift that is underway. New security requirements, industry mandates, and changing customer needs require the contemporary life sciences supply chain to become more efficient, transforming the logistics network. For more on supply chain visibility, see our next blog.) .

Pharmaceuticals 52

Pharmaceuticals Strategic Sourcing Manufacturing Regulations 52

Automation Anywhere

NOVEMBER 6, 2020

RPA reduces costs, boosts efficiency, shifts repetitive, tedious work to software robots ("bots"), and promotes employees from doing manual, low-value tasks to high-value work. But government agencies worldwide—local, regional, or national—are confronting challenges that are unique to the public sector.

Government 98

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Paysquare

APRIL 24, 2024

INTRODUCTION All businesses operating must follow some rules, regulations, or guidelines that the government has set – it is this process of adhering to rules that can be said to be complying with the laws or compliance. It involves following a law or procedure to ensure that the regulations are in place.

Payroll 52

Payroll Regulations Outsourcing Finance 52

IBM Services

FEBRUARY 1, 2024

Under such centrally governed systems, accountability needs to co-exist with privacy, while both need to respect the need for authorized audits. That ceiling has been shattered by recent work done by IBM Research®, which delivers a high performing framework for CBDCs that combines privacy, regulation compliance and advanced resilience.

Banking 98

Banking Retail Regulations Research 98

Everest Group

JUNE 22, 2023

This blog explores the profound implications of GAI in digital transformation consulting, highlighting opportunities and addressing ethical and regulatory considerations. To learn about use cases and the potential of GAI technology watch our webinar, Welcoming the AI Summer: How Generative AI is Transforming Experiences.

Business Development 52

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IBM Business Partners

MAY 14, 2024

By embracing these technologies CFOs can drive efficiencies and better user experiences for internal and external stakeholders. Governance and controls Trust is paramount for finance leaders, and CFOs must be able to trust the data needed to make critical business decisions and for required financial and ESG reporting.

Finance 76

Finance Government Out-Tasking Regulations 76

IBM Services

NOVEMBER 14, 2023

With flexible consumption-based pricing, it provides on-demand access to z/OS systems, dramatically improving developer productivity by accelerating release cycles on secure, regulated hybrid cloud environments like IBM Cloud Framework for Financial Services (FS Cloud).

Service 99

Service Regulations Automation Banking 99

Everest Group

JANUARY 12, 2024

Central banks wield the reins with CBDCs, ensuring strict regulations and government backing. Similarly, UBS launched a three-year senior bond on Distributed Ledger Technology (DLT) through SIX Digital Exchange, showcasing the potential for efficient and secure bond issuance.

Banking 64

Banking Retail Insurance Collaborations 64

IBM Services

APRIL 22, 2024

To drive real change, it’s crucial for individuals, industries, organizations and governments to work together, using data and technology to uncover new opportunities that will help advance sustainability initiatives across the globe. This Earth Day, we are calling for action to conserve our scarcest resource: the planet.

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Sourcing Regulations Government Research 83

IBM Services

APRIL 22, 2024

Secure and compliant: Deployable architectures on IBM Cloud® are secure and compliant by default for hosting your regulated workloads in the cloud. IBM Cloud provides you with well-architected patterns that are secure by default for regulated industries like financial services.

Regulations 66

Regulations Automation Design Retail 66

IBM Services

FEBRUARY 7, 2024

Businesses, governments and individuals now see sustainability as a global imperative. Companies are investing in renewable energy projects and implementing energy-efficient technologies and practices. With regulated documentation, consumers, governments and other stakeholders can make better decisions based on trustworthy information.

Government 96

Government Software Regulations Sourcing 96

IBM Services

FEBRUARY 5, 2024

For federal and state governments and agencies, identity is the crux of a robust security implementation. Numerous individuals disclose confidential, personal data to commercial and public entities daily, necessitating that government institutions uphold stringent security measures to protect their assets.

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Government Accounting Cybersecurity Design 93

IBM Services

MAY 8, 2023

This blog continues the discussion, now investigating the risks of adopting AI and proposes measures for a safe and judicious response to adopting AI. Crucially, the insurance sector is a financially regulated industry where the transparency, explainability and auditability of algorithms is of key importance to the regulator.

Insurance 71

Insurance Government Regulations Analytics 71

Everest Group

FEBRUARY 23, 2023

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. With stringent regulations, pre-existing products must be modified to meet each financial enterprise’s specific size and sector requirements.

Banking 52

Banking Outsourcing Marketing Regulations 52

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. MGAs are moderately capital efficient due to low setup cost, no legacy platform burden, quick monetization opportunity, and lean team setup.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

IBM Business Partners

JUNE 26, 2023

Litigation and regulation impacts use Concern over litigation and regulations will initially limit how large organizations use generative AI. Customizable reports, dashboards and collaborative tools connect distributed teams, improving stakeholder efficiency, productivity and accountability. What is watsonx.governance?

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Regulations Government Retail Research 72

Offshore India Data Entry

JANUARY 3, 2024

Offshore BPO enables the outsourcing of data entry and document processing tasks to expert BPO company overseas, which powers efficient, cost-effective global growth. Enhanced Productivity – Specialized skills, expertise, and a focus on core competencies improve speed, accuracy, efficiency, and quality. in target geographies.

Offshoring 98

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Everest Group

MARCH 10, 2023

The recession may be a short-term phenomenon, but it clearly presents enterprises an opportunity to re-examine their current T&S practices and determine how to do the work more efficiently over the long term. This is a move that can unlock Artificial Intelligence (AI)-human synergies and lead to further cost and process efficiencies.

Regulations 59

Regulations Offshoring Research Out-Tasking 59

Everest Group

MAY 31, 2023

Enterprises can ensure their cloud adoption is executed smoothly and efficiently by asking the following questions: Contracting : What measures can we take to establish accountability for meeting defined service commitments and objectives and key results? Overall, adopting Google Cloud requires careful planning, coordination, and management.

Flexibility 52

Flexibility Analytics Government Engineering 52

Perficient Digital Transformation

MARCH 6, 2024

In this blog post, we will highlight the key takeaways from the discussion and explore how organizations can overcome these barriers to unlock the full potential of generative AI. Full disclosure: we used Writer to create this blog post) Risk Perception: One of the main barriers to adopting generative AI is the perception of risk.

Out-Tasking 52

Out-Tasking Regulations Government Sourcing 52

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. These organizations are also focusing on workplace diversity , pay equity, and good governance structure to meet their ESG aspirations.

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