Sat.Apr 03, 2021 - Fri.Apr 09, 2021

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7 Things You Must Know Before Outsourcing Call Center Services in 2021

Redial

Growing your business goes hand in hand with ensuring that the best, fastest, and most efficient customer experience. To ensure growth at a fraction of the cost, outsourcing your call center needs is an efficient method. It has become clear that customer experience is now the dominating factor in ensuring that businesses stay relevant with their products and services; Microsoft stated in their 2019 survey that 95% of their clients defined customer loyalty through excellent customer experience [1

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Outsourced Shuttle Services: The New Normal of the Shuttle Bus Experience

Future of Digital Sourcing Outsourcing

Outsourced Shuttle Services: The New Normal of the Shuttle Bus Experience. Related news: How Energy Performance Contracting Creates Savings The COVID-19 pandemic has changed the parking and transportation industry in countless ways. Corporate offices once filled with hustle and bustle have mostly turned into ghost towns, resulting in a significantly decreased need for shuttle and transportation services.

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A+ Accelerators Deliver Just-in-Time Solutions for RPA Success

Automation Anywhere

You’ve hit a roadblock on your Robotic Process Automation (RPA) journey—a challenge you’re not sure how to overcome. You may want to discover and prioritize the appropriate business processes to automate, shore up an unstable process automation, or jumpstart a sluggish deployment. Perhaps, you want to prepare your Enterprise 11 bots for migration to Automation 360 (formerly known as Enterprise A2019 ).

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Top IT Trends and Predictions 2021

WebCreek

Introduction. While there is no magic crystal ball to predict all that will happen in IT and tech in 2021, we do have something close: data. Explore with us some of our data-driven IT and tech predictions and trends for 2021, and let us know what you think 2021 has in store. AI and ML. Artificial Intelligence and Machine Learning are everywhere, and have become invaluable to virtually every piece of recent tech, from AI in cybersecurity to ML in medical diagnosis.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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10 Tips For Scaling Agile Software Development

Unosquare

Agile is more popular than ever and implementing it is quickly becoming a key to success for software development projects. However, scaling your agile processes can be overwhelming, especially if you don’t know where to start.

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The Top Inbound Contact Center For SMEs

Magellan Solutions

Set ups for inbound customer support services for SMEs. Customer service is crucial for success in your business. Customers are encouraged to choose you among others when they feel that you prioritize them. Let your clients have open communication channels. Engage customers via phone, email, or other channels. Inbound and outbound customer support improves the quality of a customer’s experience. .

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Business Agility And Resilience Drive Demand For Risk And Compliance Services

Avasant

Press Releases. Business Agility And Resilience Drive Demand For Risk And Compliance Services. Los Angeles, April, 2021. COVID-19 has empha sized the need for regulatory compliance, internal compliance controls, and the use of security frameworks and tools. Meanwhile, the regulatory environment is increasingly complex, particularly for multinational companies , as they struggle to comply with sometimes conflicting regulations across regions.

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CDS Introduces Commit, New Channel Program to Bring Multi-Vendor Services to Leading Solution Providers’ Portfolios

CDS

Newly Named a Tech Pioneer on CRN ® ’s MSP 500 List, CDS Expands Market Reach CDS, the leading provider of multi-vendor services (MVS) for data centers worldwide, today introduced Commit , a new global channel program aimed at helping solution providers bring the most advanced, comprehensive and complementary infrastructure services to their enterprise customers.

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Common Strategies For B2B Telemarketing

Magellan Solutions

Strategies for the success of the b2b telemarketing lead generation . Lead generation is a marketing process of capturing interest in a product. It allows companies to find potential prospects. Candidates are qualifying individuals considering their profiles, interests, and their demographic data. Lead generation’s purpose is to develop sales through found clients.

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What are Soft Skills in the Workplace

https://www.hcmworks.com/blog

Soft skills are unquantifiable attributes of human character and personality that relate to work. They are synonymous with “transferrable skills” as they are applicable to a plethora of employment positions and contexts. Soft skills pertain to non-technical skills in areas ranging from leadership to personality traits.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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AI Emerges As The Foundation Of Enterprise Decision-making

Avasant

Press Releases. AI Emerges As The Foundation Of Enterprise Decision-making. Los Angeles, April, 2021. Over the past 12 months, the number of artificial intelligence (AI) and advanced analytics projects in production has increased by 54%. Much of this growth is due to AI-enabled digital workplace solutions and self-services capabilities, allowing for low-touch operations needed during the pandemic.

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How to Scale Intelligent Document Processing

Automation Anywhere

Intelligent document processing (IDP) is a rapidly emerging technology field that allows users to automatically extract data from various document types into a machine-readable format. IDP minimizes the need for manual data entry , copy-pasting information from one form to another, and squinting at grainy invoices trying to find a line item. Mortgage applications, medical reports, contracts, and insurance claims can automatically be digitized and structured, with each piece of data being labele

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The Best Way To Outsource Data Entry

Magellan Solutions

Are you looking for the best way to outsource your data entry services ? Data entry plays a big role in the economy and businesses. It is the cornerstone of huge companies such as Microsoft and Apple. That is why entrepreneurs value the job. But as a growing business, you would want an outsourcing partner that you can call the best. A BPO company that understands your goal and ambitions.

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The Playbook for SaaS to Convert from Cash to Accrual

inDinero

You’re probably here because you have to convert your books from cash to accrual. You’re making the switch to improve your board meetings with investors, get through an annual financial statement audit, complete your series A financing, or for an IPO. Yes. Seeing the cash-in and cash-out every month is reassuring, but you’re making the change in accounting method because your company’s growth depends on it.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Velocity Global acquires iWorkGlobal to accelerate remote work and global expansion platform; receives $100M growth investment from FFL Partners

Velocity Global

Acquisition creates largest global Employer of Record in 185 countries and 50 United States. Velocity Global expands service offerings to support scaled remote work with Independent Contractor Compliance and Agent of Record. Enhances customer experience through personalized support, best-in-breed technology, and increased scale. DENVER and SAN FRANCISCO, April 6, 2021 — Velocity Global, the leading provider of global expansion solutions, today announced its acquisition of iWorkGlobal, a wholly o

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Outsource Transcription Philippines To Top BPO Solutions

Magellan Solutions

Choosing the most accurate medical transcription service. Accurate and timely transcription is an absolute must. Medical transcription is key in medical practice. Quality transcription is important for both physician and the patient. Small practices have three main options for transcription: . In-house transcription . Transcriptionists save physicians time by writing out and editing dictations. .

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What Makes A Successful Customer Service Outsourcing

Magellan Solutions

Best performing outsourced support agents. Magellan Solutions help you easily build a team and grow your organization. We provide everything you need. As a BPO company, we shoulder the responsibility of managing the processes of starting a team. Our skilled support team will help reduce your ticket volumes for better customer support. We also provide multilingual customer support for foreign-language-speaking customers. .

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Signs Your Outbound Telemarketing Services Is A Failure

Magellan Solutions

Take This As Precaution For A Successful Outbound Telemarketing Services. Telemarketing. Oldest but still the most effective marketing tool when your goal is to reach a wider market segment. This is divided into two types: the outbound telemarketing services and the inbound telemarketing. These two may be similar at the first glance as both connect with consumers but they sure are different. .

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Defining The Best Performing Healthcare BPO

Magellan Solutions

Magellan Solutions, the best at medical outsourcing . Medical outsourcing picked up because of the shortage of qualified medical practitioners. Its most common service outsourced to different countries is medical transcription. This is the proper documentation of medical history. It is also the specific treatment needed for the patient. This is like data entry tasks for businesses.

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What Does A Top Ecommerce Outsourcing Do?

Magellan Solutions

Best platforms for ecommerce full outsourcing. You have to be design-savvy and an expert in programming. These jobs are better left with the experts. After all, this is where customers will make their orders. You want to make sure that their experience is a positive one. In addition, you need to figure out the best eCommerce platform for your business.

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Winning Tactics For Outbound Telemarketing Services

Magellan Solutions

Outbound Telemarketing Services is an easy and powerful tool for your firm if you know how to use it. Business is not all about profit. It is all about making a connection to your customer. Do you agree? Business Process Outsourcing firms understand that to make a connection, you must first reach out. That is why Outbound Telemarketing Services is valuable because it enables that connection.

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Call Center Outsourcing Philippines: Is It Beneficial For SMEs?

Magellan Solutions

Can SMEs Benefit From Call Center Outsourcing Philippines? When it comes to call center outsourcing Philippines, the fortune 500 are the usual clients for BPOs. They invest tons of money to get the best outsourcing service. With this in mind, the majority of the call center firms focus their market to these businesses. However, there are small and medium enterprises (SMEs) that tend to outsource their business too.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.