Transparent BPO Outsourcing
NOVEMBER 17, 2022
The answer may lay with your clients and agents. It’s on everyone’s lips. They all seem to be talking about it – from the C-suite to the kitchen table and every business journal is unpacking the advantages of letting employees work from home.
Horses for Sources
NOVEMBER 23, 2022
The assault on everything we once knew as stable is now in full throttle, choking the very life out of businesses whose leaders are struggling to find immediate answers to many emerging problems.
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The Global Small Business Blog
NOVEMBER 22, 2022
©iStock/nadia_bormotova The author of "De-globalization – Myth or reality?" sees three forces that drive globalization. The first is the ability to shorten distances in both transport and communication.
Working Solutions Outsourcing
NOVEMBER 14, 2022
What is a BPO? BPO stands for Business Process Outsourcer If you are interested in taking your customer experience to another level, you may consider partnering with a Business Process Outsourcer (BPO).
Advertiser: ZoomInfo
ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?
Velocity Global
NOVEMBER 29, 2022
China has the world’s largest economy. Its annual GDP growth rate has averaged 9% over the past 60 years and reached an all-time high of 18.3% in 2021. Such incredible economic growth offers multiple benefits for business expansion into the Chinese market.
Redial
NOVEMBER 25, 2022
Since exploring the economic context of countries and markets is a fundamental part of our day-to-day, we couldn’t resist looking up what is ahead for the Business Process Outsourcing industry for 2023.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Everest Group
NOVEMBER 2, 2022
No-code Low-code. LEARN MORE ABOUT OUR SERVICE OPTIMIZATION TECHNOLOGY RESEARCH. Automation Market Insights™ automation
Groove Technology
NOVEMBER 30, 2022
Having a mobile presence has become essential for businesses to survive and reach a broader audience in today’s tech-driven society. However, there is no assurance of success simply because you released your software onto the mobile market.
31 West
NOVEMBER 30, 2022
Business leaders are focusing on modern technologies to streamline IT operations and achieve customer satisfaction. That’s why they are embracing a transition to digital workflows. As a result, enterprise software solutions have become mainstream.
Perficient Digital Transformation
NOVEMBER 19, 2022
We are excited to announce that Perficient has once again been named a 2022 Top Workplace in Michigan by The Detroit Free Press !
Advertiser: G-P
Global expansion brings many opportunities for companies. However, there are pitfalls along the way that can slow down progress. In this eBook, we look at the 7 key challenges to global growth, and ways to minimize expansion headaches.
Redial
NOVEMBER 18, 2022
A new year is arriving and it comes with new possibilities and, of course, customer service trends that we need to stay in touch with. . As one of our main objectives is to enhance our client’s CX, we investigated 5 interesting customer trends that will be game changers for every business.
Forrester Digital Transformation
NOVEMBER 21, 2022
Retailers can improve their websites and boost customer experience this holiday season by applying these tips. Age of the Customer Customer Experience Strategy digital business holiday Retail Trends
Horses for Sources
NOVEMBER 27, 2022
We’ve been trying to define automation and AI for over a decade now, and – let’s face it – they’re heading for the mush-bucket of sexy technologies that promised a lot, but most people failed to understand what they really did… or how to exploit them.
Groove Technology
NOVEMBER 22, 2022
Customer. Our customer is an eCommerce company based in Germany. Their main product is related to organic cosmetic. Challenge. Our customer reached to us when they needed a dedicated team to support them in developing a delivery app. Technologies. React Native,NET, MS Azure.
Speaker: Soula Courlas, Interim Chief People Officer, PwC & Sara Blanchard, Director & National Culture Lead, Workforce of the Future, PwC
Join PwC’s Interim Chief People Officer, along with their Director & National Culture Lead, to learn how they are connecting their hybrid workforce with innovative strategies and 10KC’s all-in-one platform. The event will be an opportunity for HR and people leaders to gain actionable talent experience strategies to engage and develop their workforces.
31 West
NOVEMBER 30, 2022
ServiceNow has developed a new approach to cloud computing by creating a unique service model. It has changed the core of the digital world with the finest software innovation. Its all-in-one cloud platform allows you to define, design, and automate your entire workflow.
Perficient Digital Transformation
NOVEMBER 7, 2022
Goal Setting Options Abound. There are many ways that businesses set goals, choose priorities, and ensure that their teams are rowing in the same direction. You’ve probably created SMART goals, been asked to use OKRs, watched KPIs, laid out Vision Boards, or updated Kanban Boards.
Redial
NOVEMBER 11, 2022
The travel industry is going through an exciting transformation and recovery as millennials and Gen Zer’s become the majority of travelers. According to data by Deloitte and travel perk, Millennials currently make up 41% of travelers, with Gen Z accounting for another 19%.
Forrester Digital Transformation
NOVEMBER 8, 2022
Data and analytics teams are in for a bumpy ride in 2023. Those that can configure their content and communications best will outperform (and outlast) their competitors in the long run. Age of the Customer Big Data customer analytics and insights Data Analysis Data Insights predictions promoted
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
Michelle Meyer is here to walk you through the future of supply chain strategy, and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new supply chain design in this post-pandemic era of economic uncertainty.
McKinsey and Company
NOVEMBER 28, 2022
Space is no longer the sole domain of governments and aerospace and defense companies. Businesses that pursue emerging opportunities now may gain a first-mover advantage. Aerospace & Defense Insights Aerospace High Tech & Internet Telecommunications
Groove Technology
NOVEMBER 22, 2022
Customer. Our customer is an Italian credit company operating for the local market in Financial & Reputation Investigations. Challenge. The company came to us when they lacked a technical team who could help them build a mobile app for their credit service. Technologies.
31 West
NOVEMBER 29, 2022
Your customers deserve excellent service, and providing support over the phone is a great way to deliver it to them. Of course it’s not enough to just have a contact number and answer calls ad hoc.
Perficient Digital Transformation
NOVEMBER 2, 2022
For those unfamiliar with OneStream’s reporting capabilities, the two most often used ways to view data in a user-friendly manner are Cube Views and Dashboards. This will be a three-part series that shows how you can create a simple Cube View, Dashboard and how to make them dynamic.
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Employ global talent without worrying about complex compliance regulations, local labor laws, and hidden risks.
Redial
NOVEMBER 7, 2022
For the past few decades, the gaming market has been growing at an exponential rate. Already with a worth of US$197.00bn in 2022. This trend is expected to continue, and analysts predict that it will become an industry worth $ US$285.00bn by 2027.
Forrester Digital Transformation
NOVEMBER 2, 2022
To thrive in what will be a particularly challenging year, companies will need to tune in to their employees. Age of the Customer employee experience predictions promoted
McKinsey and Company
NOVEMBER 21, 2022
Five early indicators on women in the metaverse reveal gender inequality—especially in the leadership creating and setting metaverse standards. Diversity and Inclusion High Tech & Internet Women & Leadership Organization Diversity
Groove Technology
NOVEMBER 15, 2022
Making it simple for users of your website to locate the information they require when they require it is the essence of web usability. The idea that usability is expensive is one that web companies frequently hold.
Advertiser: ZoomInfo
More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.
31 West
NOVEMBER 28, 2022
Businesses of all sizes are using Microsoft Active Directory to determine which user has network access to what extent. But what exactly is an active directory? Why has it become so popular in the IT domain? And why do most IT help desk companies use them?
Perficient Digital Transformation
NOVEMBER 4, 2022
We’ve seen the headlines. We’ve read the articles. Technology transformations are here and appear to be never ending. As a matter of fact , they are accelerating.
Redial
NOVEMBER 25, 2022
Since exploring the economic context of countries and markets is a fundamental part of our day-to-day, we couldn’t resist looking up what is ahead for the Business Process Outsourcing industry for 2023. .
Forrester Digital Transformation
NOVEMBER 7, 2022
Learn highlights about Apple's Mail Privacy Protection (MPP) ahead of the holiday season to expertly craft your email marketing strategy. B2C Marketing Chief Marketing Officer holiday
Advertiser: G-P
The fintech industry is growing exponentially. Companies can find the talent they need in top emerging fintech hubs around the world. Highly skilled global candidates are available to hire — companies just need to know where to look for them.
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