The Global Small Business Blog
OCTOBER 12, 2023
©iStock/aiisha5 The Washington State Department of Commerce again tops the list of states awarded funding from the U.S. Small Business Administration (SBA) to help state small businesses grow through exporting. Washington’s $1 million State Trade Expansion Program (STEP) grant is the largest awarded from a total $20 million to 49 states in this 11th year of the program.
Perficient Digital Transformation
OCTOBER 12, 2023
As the IT industry has increasingly started embracing containerization, it has become a cornerstone of modern software development. Sitecore is not an exception. Sitecore announced official support for containers from the version 10 initial release. Since then all of us have started using Docker Desktop to run Sitecore’s containerized solution.
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Mattsen Kumar
OCTOBER 12, 2023
As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions. Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction.
Everest Group
OCTOBER 12, 2023
Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages. In the face of these multifaceted challenges, corporate leaders are increasingly turning to automation as a strategic lever to not only weather the storm but also emerge stronger and more resilient.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
SPD Load
OCTOBER 12, 2023
In today’s hyper-competitive job market, hiring the right talent is paramount for an organization’s success. The process of finding, evaluating, and selecting.
Everest Group
OCTOBER 12, 2023
ON-DEMAND WEBINAR Using OKRs for Your Sustainability Goals: It’s Time to Drive Meaningful Change WATCH THE WEBINAR ON-DEMAND As enterprises become more sustainability-driven, traditional approaches to measuring success, such as Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), are no longer practical methods for determining objectives and measurable outcomes for pressing sustainability issues – like climate change and inequity.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Zinnov
OCTOBER 12, 2023
Global Capability Centers (GCCs) or Captive Centers as they were once known as, are the offshore delivery centers of global companies, that are owned, operated, and managed as subsidiaries – often in a low-cost, talent-rich location. As companies’ globalization journeys have evolved, so have these Captive Centers, which have transformed into Global In-house Centers (GICs) or Global Capability Centers (GCCs).
Perficient Digital Transformation
OCTOBER 12, 2023
Perficient is committed to advancing STEM education, improving the health and well-being of others, and making a difference in the community. Through our Bright Paths Program , in partnership with Strayer University’s Hackbright Academy and DevMountain, we’re providing relevant learning experiences that prepare students for the tech workforce. The fully funded 16-week custom coding bootcamp offers an incredible opportunity for students to receive first-hand experience with a broad spectrum of co
Everest Group
OCTOBER 12, 2023
Home-based healthcare is gaining relevance within the healthcare industry. Learn how it varies by type of care in Everest Group's latest report.
Jonajo Blog
OCTOBER 12, 2023
User research is a key component to help you create user-friendly products. It helps drive the design process to understand consumer needs, behaviors, and motivations. To make sure users have a clear understanding and a good experience using the product we need to analyze their expectations and how they are being met. Here are some ways to integrate user research into the design process: User Research When Benchmarking When we start the design process it is important to assess our competitors an
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Everest Group
OCTOBER 12, 2023
Infosys (INFY.NS) cut the upper end of its annual revenue forecast on October 12, raising concerns about near-term demand for services provided by the US$245 billion Indian information technology sector. The No.2 Indian software services exporter said it now sees full-year revenue growth at 1-2.5% excluding foreign exchange volatility, versus a prior view of 1-3.5%.
Wirtek
OCTOBER 12, 2023
We're excited to unveil our newest office in Cluj-Napoca, a development closely aligned with our Accelerate25XL growth plan. This office is an important building block as we continue to expand and strive for success.
Unosquare
OCTOBER 12, 2023
The proliferative shift towards cloud-based infrastructures has precipitated a high demand for cloud engineers. The tech industry entrusts these professionals with the formidable tasks of managing intricate cloud systems that are pivotal in optimizing organizational operations, reducing expenditures, and enhancing scalability and agility. This blog post traces the complicated facets of cloud engineering, encapsulating the roles, requisites, specializations, and the indelible impact of these prof
UnaTerra
OCTOBER 12, 2023
In today’s corporate landscape, where diversity, equity, and inclusion are championed, the prevalence of workplace harassment still casts a long shadow. A recent survey has shed light on a disheartening reality: nearly 40% of employees lack confidence in the thoroughness of workplace harassment investigations. This alarming statistic not only highlights the persisting issue of harassment […] The post US: Why are employee not confident of thorough investigation in workplace harassment
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
SirionLabs
OCTOBER 12, 2023
Navigate the complex CLM vendor landscape with this Gartner® Magic Quadrant™ guide. Discover how to make informed tech purchasing decisions using this renowned analyst report.
Perficient Digital Transformation
OCTOBER 12, 2023
In our previous blog post, “ Coveo Headless Library Integration with OPENUI5 Framework: Development Environment Setup – Phase I , ” we started the integration between Coveo Headless and OpenUi5. Coveo Headless is a search and relevance platform, and OpenUI5 is a dynamic UI framework for web application development. Phase I establishes the foundation for what we’re about to explore in this Phase II edition, so if you haven’t had a chance to read it, we highly recommend doing so.
Magellan Solutions
OCTOBER 12, 2023
Fun fact: 71% of clients will suggest a business if they had a good experience with their services? In today’s business environment, impressing customers isn’t just a perk. It’s becoming a strategic necessity to outperform their competitors. However, captivating your customer’s interest is not as simple as it might seem. One of the ways companies achieve customer service excellence is by providing a responsive, empathetic platform and this is what inbound customer support services aim for.
Perficient Digital Transformation
OCTOBER 12, 2023
In this blog, we will explore how to integrate Coveo Headless, a powerful search and relevance platform, with OpenUI5, a popular UI framework for building web applications. As search functionality becomes increasingly crucial for modern applications, this integration will allow us to create an advanced search experience within OpenUI5 projects. Introduction Coveo Headless is a search and relevance platform that offers a set of APIs to build tailored search experiences.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Everest Group
OCTOBER 12, 2023
Understand how various technological elements work together to facilitate the effective delivery of comprehensive home-based care services.
Perficient Digital Transformation
OCTOBER 12, 2023
Recently, Perficient digitally transformed for success by migrating to Oracle Cloud HCM. To share our story, we invited key stakeholders Andrea Lampert, Michael Zucker, Cathie Meyers, and Mike Grennier to join a panel discussion moderated by Stuart Massey, principal of our Oracle ERP practice. As Vice President of People, Andrea is responsible for working across the company to support business goals by driving the implementation of strategic people objectives reflecting Perficient’s commit
SirionLabs
OCTOBER 12, 2023
Read on to learn the top 14 most actionable contract negotiation strategies you can apply immediately to maximize value in enterprise agreements.
Perficient Digital Transformation
OCTOBER 12, 2023
When paving your career path, it’s important to find something you love that doesn’t feel like work. Living in Detroit, also known as “Motor City,” long-time industry veteran of the automotive space, Keith “KT” Tomatore fully embodies this sentiment as Perficient’s Global Automotive Lead. KT is a transformational automotive leader who propels global companies toward new heights through digital solutions that deliver hypergrowth and minimize disruption.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Everest Group
OCTOBER 12, 2023
Learn how GBS model expanded in the 2023 market and how new centers, transformation and digital capabilities contributed in the expansion.
Perficient Digital Transformation
OCTOBER 12, 2023
Publish process is driven by cloud architecture. Unlike AEM on-premise or on Adobe Managed Services (AMS), AEM as a Cloud Service (AEMaaCS) uses a containerized architecture that drives changes in how publishing works. The containers AEM runs within are transient and are being created and destroyed to meet current demand. An image of AEM is created with each container which contains any deployed code.
Everest Group
OCTOBER 12, 2023
Learn why GBS organizations should use programmatic approach in change management and how this 12-step program will assist in it.
SIG Speaks
OCTOBER 12, 2023
SIG University Certified Sourcing Professional (CSP) program graduate Lauren Redden shares an excellent essay on the power of AI to transform the smart sourcing industry, in balance with the potential risks that companies must evaluate in employing more intelligent automation into their processes. One of the lessons that I found most interesting in the Certified Sourcing Professional Program through SIG University was in Week 4 regarding Artificial Intelligence (AI).
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Everest Group
OCTOBER 12, 2023
Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.
IBM Services
OCTOBER 12, 2023
Organizations with a firm grasp on how, where , and when to use artificial intelligence (AI) can take advantage of any number of AI-based capabilities such as: Content generation Task automation Code creation Large-scale classification Summarization of dense and/or complex documents Information extraction IT security optimization Be it healthcare, hospitality, finance , or manufacturing, the beneficial use cases of AI are virtually limitless in every industry.
Intugo
OCTOBER 12, 2023
Business process outsourcing in Mexico What is business process outsourcing in Mexico (BPO)? Business process outsourcing in Mexico (BPO) is a business practice in which an organization hires an external service to perform an essential business task. Typically, an organization first identifies a process necessary for its operations but not part of its core value proposition in the marketplace.
Perficient Digital Transformation
OCTOBER 12, 2023
Almost anyone attending XM Cloud sessions at SUGCON North America earlier saw GraphQL queries as a part of such presentations. For mature headless developers getting through each query requires some amount of time, while for newbies that “user-friendly” syntax stands as an unreachable barrier. Once in the past, I failed to find any good article about this without any doubt great query language – some of them were way too excessive while others missed out on a lot of basics.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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