The Global Small Business Blog

JULY 20, 2022

©iStock/royyimzy Building a presence abroad offers numerous benefits, even during times of economic difficulty. Opening new offices abroad can be hugely beneficial in helping companies get closer to their international customers. Having staff on the ground in the US or Latin America, for example, means US customers can deal with someone operating in the same or similar time zone to them, with the relatively short geographic distance also allowing for face-to-face meetings whenever they are neede

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Forrester Digital Transformation

JULY 20, 2022

The competition in the global cloud computing market is heating up. Globally, the market is dominated by a handful of US cloud computing giants, along with a couple of Chinese companies and a plethora of much smaller European players. But there is anxiety across Europe. Fears are mounting (rightfully so) that the continent’s digital future […].

Marketing 130

Marketing Risk Management Risk Management Management 130

McKinsey and Company

JULY 20, 2022

Growing competition in online education suggests providers may need to take bold action. Five strategic moves could help them compete and grow while meeting the needs of learners.

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Neeyamo

JULY 20, 2022

The pandemic accelerated many things, and the internet of the new era – Web 3.0 – is one of them. 54% of the American consumer population have stated that they have not heard of Web 3.0 before. Web 3.0 is now a reality more than it ever was in the past, and the skills and understanding required are vast. Before jumping into the topic, let’s understand what precisely the reinvigorated Web 3.0 is: Web 3.0, to put it simply, is the “new age internet” that connects a like-minded co

Jobbing 98

Jobbing Government Marketing Management 98

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

NoonDalton

JULY 20, 2022

The topic of crisis management is on the minds of many business owners recently. Although market conditions and the state of the economy can’t be changed, companies who make clever choices, like partnering with BPO companies, are more likely to not only survive the storm but to emerge stronger and develop after it. When in a crisis, you have to reconsider your usual methods of operation and change your strategy.

BPO 98

BPO Data Entry Out-Tasking Outsourcing 98

Intelligent Management Inc.

JULY 20, 2022

In our previous post we looked at understanding variation and processes. In this post we continue with Step Three of the Decalogue Management Method , “Make the system stable (understand variation and its impact on the network)” by looking at gathering data and why that matters. What leaders and managers have to bear in mind is that people work in the system, while the job of the leaders/managers is to work on the system to continuously improve it.

Management 97

Management Manufacturing Jobbing Software 97

Bydrec

JULY 20, 2022

After the Covid pandemic hit, it quickly reshaped our society, economy, and our industries. In addition, the workforce has also shifted. Some found the courage to switch gears in their careers while others took the time to upskill in their present industry. Companies, in turn, found a considerable expansion in their pool of talent when they wished to hire developers.

Outsourcing 87

Outsourcing Software Collaborations Jobbing 87

McKinsey and Company

JULY 20, 2022

Collaborative action across multiple sectors could help solve society’s most complex challenges.

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Collaborations 111

Perficient Digital Transformation

JULY 20, 2022

In this Power Platform article, we’ll look at how to add client-side scripting to a Model Driven App. Read on to learn how to use a client-side script in Model-driven or Dynamics 365 Forms, as well as what methods and collections are available. I’ll attempt to answer as many questions as possible in order to gain a thorough understanding of the implementation of client-side script on model-driven apps and Dynamics 365.

Design 69

Design Software 69

Everest Group

JULY 20, 2022

From monolithic to MACH architecture, the next evolution in digital experience is here – composable commerce. Similar to building with Lego Blocks, this modular approach allows enterprises to create unique models by selecting “best-of-breed” digital commerce components. Learn how composable commerce is optimizing all aspects of the online shopping experience and what tech providers are pioneering solutions in this rapidly rising area.

Flexibility 59

Flexibility Marketing Analytics Engineering 59

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

JULY 20, 2022

In this blog, we will see what the basic test scenarios for ETL testing are. However, before we go to the ETL test scenarios, let me first tell you what ETL is and how it works, along with the process involved with it. WHAT IS ETL? ETL stands for Extract-Transform-Load, and it is a process of how data is loaded from the source system to the data warehouse.

Sourcing 69

Sourcing Jobbing Design Service 69

Balbelforce

JULY 20, 2022

In this post: What is a call center script? What purpose does a call center script serve? What information should a call center script contain? What are the benefits of a call center script? Contact centers are an integral link between companies and their customers, so it’s vital to maintain the highest possible level of customer service. But often, contact center agents are unsure of how to respond to customer requests or don’t have the information they need to resolve a query.

Call Center 52

Call Center Right-Sizing Customer Service Customer Support 52

Perficient Digital Transformation

JULY 20, 2022

SQL Server Integration Services is a component of the Microsoft SQL Server database software that can be used to perform a broad range of data migration tasks. SSIS is a platform for data integration and workflow applications. It features a data warehousing tool used for data extraction, transformation, and loading. In this blog we are going to learn how we convert blank values to null in flat file source.

Sourcing 69

Sourcing Engineering Software Management 69

Everest Group

JULY 20, 2022

linkedin live. Snakes & Ladders: Are You Ready for the GBS Game? July 20, 2022 |. 9 am CDT | 10 pm EDT | 3 pm GMT | 8:30 pm IST. Global business services (GBS) is a game. There are opportunities. And there are setbacks. GBS 2022 is a particularly challenging game to play for leaders. Inflation is pressuring costs. Attrition is gathering steam.

Global Business Services 52

Global Business Services Shared Services Outsourcing Sourcing 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

JULY 20, 2022

By parameterizing test objects, you can Use either Local or Global variables to Dynamically Update the locators of test objects. In the following situations, this feature is useful: You want to conduct a bulk action on a collection of related components without defining several Test Objects, like checking many checkboxes. However, because there are several related objects, you cannot specify which one you want to use as the locator in advance in test scripts.

Software 64

Software 64

Balbelforce

JULY 20, 2022

In this post: What is a call center script? What purpose does a call center script serve? What information should a call center script contain? What are the benefits of a call center script? Contact centers are an integral link between companies and their customers, so it’s vital to maintain the highest possible level of customer service. But often, contact center agents are unsure of how to respond to customer requests or don’t have the information they need to resolve a query.

Call Center 52

Call Center Right-Sizing Customer Service Customer Support 52

Ivemsa

JULY 20, 2022

Growth opportunities are dependent on costs, and when manufacturers are ready to expand, one of their first considerations is labor. For decades the U.S. has outsourced its production needs to countries like China and Mexico due to their lower cost of labor. However, as China’s wages continue to rise and trade war and pandemic-related complications continue, the competitive cost of labor in Mexico delivers an even higher value.

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Labor Costs Manufacturing Administrative Research 52

Everest Group

JULY 20, 2022

Yugal Joshi , Partner at Everest Group, sees Indian companies trying to create “pull through demand”. Global clients are seeking tech partners to deploy solutions like creating digital twins or virtual onboarding of people. They might initially do it for free (if they already have deep engagement with the client), set up a lab to do it or showcase it to clients.

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Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Ivemsa

JULY 20, 2022

Economic changes over the past few years have readjusted manufacturing strategies moving forward. Companies that have previously relied solely on China for their production capabilities have turned their attention to Mexico as its future operating destination. Mexico manufacturing solutions provide cost-saving benefits for U.S. and other foreign operators, and there are two main ways to get started.

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Manufacturing Administrative Regulations Reduced Costs 52

McKinsey and Company

JULY 20, 2022

As the energy transition continues, advances toward low-emissions materials and the circular economy can also speed progress to net zero. Research on Europe shows the value in such a materials transition.

Research 57

Research 57

Ivemsa

JULY 20, 2022

There are a number of reasons why U.S. manufacturers are considering growing their operations in Mexico versus continuing to expand in China. The trade war between the U.S. and China, as well as pandemic-related supply chain delays position Mexico manufacturing solutions as an optimal choice. Now, in addition to these economic challenges, manufacturers are also simply running out of affordable industrial space.

Manufacturing 52

Manufacturing Administrative Sourcing Flexibility 52

Forrester Digital Transformation

JULY 20, 2022

Threat hunting is a term frequently misused by cybersecurity pros, vendors, and service providers. We researched threat hunting to determine what it really is, what benefits it brings, and to overcome the misuse and abuse of the term. The resulting report, Threat Hunting 101, published recently. We’ve heard threat hunting described as “automating analytics,” “investigating […].

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Cybersecurity Analytics Research Automation 49

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

31 West

JULY 20, 2022

Our ears and hence our brains have been extremely exposed to the term “ virtualization ” these days. And it did not fail to infect IT industry. The very thing gained traction in recent years because of the want and inevitable demand of the affordable, scalable, and secure IT infrastructures. And as a business owner you might often want to get a grip on the brand new terms like VDI and VM that keep breeding (just like the super-fertile phishing attacks!).

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Software Banking Jobbing Management 130

Influx

JULY 20, 2022

How to provide 24/7 customer support. We live in a time of convenience where information is readily available around-the-clock. Almost everything can be obtained on-demand and personalized, and customers have grown to expect immediate answers. According to Hubspot…. 90% of customers rate an “immediate” response as essential or very important when they have a customer service question. 60% of customers define “immediate” as 10 minutes or less.

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Customer Support Call Center Right-Sizing Outsourcing 98

Perficient Digital Transformation

JULY 20, 2022

In this post, I would like to walk you through the approach by which we can provide the column mappings as a dynamic content in copy data activities in Azure Data Factory using a table placed in a database. Why there is a need to provide the column mappings as a dynamic content? We can use the ‘Import Schemas’ option under Mapping to fetch the source and target columns and map them manually, which is useful while using the copy data activity for a single table.

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Sourcing Design 92

Perficient Digital Transformation

JULY 20, 2022

Spark has been referred to as a “general purpose distributed data processing engine” and “a lightning fast unified analytics engine” With its simple APIs, it simplifies the lives of developers and programmers. It is capable of handling upto petabytes of data and manages thousands of virtual or physical machines all at once. The Apache Spark framework is one of the most popular cluster computing frameworks for handling big data.

Jobbing 64

Jobbing Engineering Efficiency Out-Tasking 64

Advertiser: G-P

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

Global Hiring