Velocity Global
MAY 17, 2022
Remote work is not possible without the right technology. From connecting through communication platforms like Slack and Zoom to establishing a secure Virtual Private Network (VPN), remote tech allows remote work to happen across the world. Having the right technology to foster remote work is one of the most important parts of leaving the office behind.
Pure Moderation
MAY 17, 2022
As your organization scales, so does your need for dedicated manpower to handle customer support requests. You want a team that can help you meet long-term business goals, but you certainly don’t want expenses to skyrocket. Fiscal responsibility is a must, but how can you reconcile that with current business requirements? The answer lies in finding call center outsource, customer support services, efficiently and comprehensively.
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Global Help Desk Services
MAY 17, 2022
When you are looking to outsource all or part of your IT help desk, part of the task is making sure your outsourced IT help desk partner can deliver a seamless experience for users. And where do most of these experiences take place? Where they have for decades: Over the phone. Chatbots and knowledge bases aside, the phone is still one of the primary channels for help desk support.
Forrester Digital Transformation
MAY 17, 2022
Tell us about yourself: I help people seek, solicit, and speak data & information in safe to share environments. I can help data, technology, and business leaders influence culture change and ignite insight-driven decision making at their organizations. I empower those at any point in their development journey to be curious, creative, critical thinkers who […].
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
The Global Small Business Blog
MAY 17, 2022
©iStock/Derek Yung In recent years, China has become the biggest market for a range of industries, from luxury goods to automobiles. But last month due to China’s “zero Covid” policy, the world’s second-largest economy slowed sharply, hitting not only consumer spending but also employment. Estée Lauder, which is home to Bobbi Brown and MAC cosmetics, now expects its global sales to grow between 7% and 9% year-on-year, down from a previous range of 13% to 16% outlined in February.
Forrester Digital Transformation
MAY 17, 2022
Unlike the traditional TEI, the New Tech TEI methodology allows for a forward-looking ROI story that bridges the gap between historical data and business value impact. Rather than uncovering benefits already achieved, the New Tech TEI makes projections about the value that an organization will get from their technology investment.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Forrester Digital Transformation
MAY 17, 2022
More and more enterprises are opting for industry CRM solutions over its horizontal counterpart. These new solutions offer a vehicle for closer, more intentional relationships with the vendor's partners. This blog explores the top four benefits, as heard from the CRM vendors we spoke with.
Perficient Digital Transformation
MAY 17, 2022
John Glen, Economic Secretary to the Treasury of the United Kingdom, delivered the keynote speech at the Innovate Finance Global Summit held in London last month. Glen began his speech by stressing the enormous contributions financial services institutions, particularly “fintech unicorns,” have made to the UK; the UK is the leading European fintech hub and the second leading fintech country in the world (falling only behind the U.S.).
Forrester Digital Transformation
MAY 17, 2022
The “buy now, pay later” (BNPL) market is hotter than ever. With a strong presence on major retailers’ websites and increasing brand awareness among consumers, BNPL is receiving growing attention from the world’s top banks, lenders, and credit card providers. While the concept is nearly a century old, Forrester has been tracking the “reemergence” of […].
V-Soft Consulting
MAY 17, 2022
Technology is used for almost everything, be it work, entertainment, or lifestyle. From Jarvis of the Marvel Universe to the Metaverse of the real world, we have seen rapid progress in technology. Automation has always fascinated humankind, and a handful of options have enabled business enterprises to automate their processes such as Artificial Intelligence and Intelligence Augmentation.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Forrester Digital Transformation
MAY 17, 2022
To drive inclusive finance, financial services firms need to offer suitable, accessible, fair, and equitable (SAFE) financial products and services.
Provana
MAY 17, 2022
Managing credit disputes is a manpower-intensive, redundant, and often high-volume activity that can create a time-suck for agencies and expose them to unnecessary risk. Since the introduction of the Fair Credit Reporting Act (FCRA) in 1970, the responsibility of fair credit reporting has been put on data furnishers; hence it is expected that they meet all federal requirements and state statutes.
Automation Anywhere
MAY 17, 2022
We know Automation Anywhere is a great place to work. In fact, we’re a Certified™ Great Place to Work® for 2022, which makes it official. And today, we’re celebrating Certification Nation Day to join with other great workplaces in touting our unique, inspiring, and supportive culture to the world. BEING a great workplace If you’re unfamiliar, Great Place to Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading reven
McKinsey and Company
MAY 17, 2022
Girish Mathrubootham, CEO of the India-born, US-headquartered software-as-a-service start-up believes that this is the decade for India as a product nation.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Perficient Digital Transformation
MAY 17, 2022
If there’s one thing leaders have in common right now, it’s the need to harness the power of digital to create new value for customers and employees, while at the same time managing the profound changes likely to accompany these new opportunities. This requires a cohesive digital strategy. But unlike traditional strategies that attempt to predict the future, planning horizons for strategic roadmaps have become shorter and shorter as markets become more and more fluid.
McKinsey and Company
MAY 17, 2022
As airlines try to hasten the recovery of the highly profitable business travel segment, they should steer clear of five common sales pitfalls.
OpenAccess BPO
MAY 17, 2022
Open Access BPO employees recently completed the First Aid and Basic Life Support Training, conducted by the Philippine Red Cross (PRC) as mandated by the Department of Labor and Employment (DOLE). Over 30 employees from the multilingual call center attended the two-day workshop held at the company’s Glorietta 2 Corporate Center in Makati, Philippines.
McKinsey and Company
MAY 17, 2022
As the pandemic has fueled the growth of remote work and the pace of strategic planning, more companies are looking for greater transparency around goals and execution. Deidre Paknad, the co-founder and CEO of Workboard, is growing a business that provides just that.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Planergy Software
MAY 17, 2022
Clients and results. More Customers. We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. Cristian Maradiaga. King Ocean. Book a Live Demo. Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.
Everest Group
MAY 17, 2022
Live Webinar. Cybersecurity: What You Need to Know to Find the Right Partner and Price. May 17, 2022 |. 9 am CDT | 10 am EDT | 3 pm BST | 7:30 pm IST. We’ve all seen the headlines. Cybersecurity attacks are on the rise and often cause massive disruption – from financial loss and supply chain issues to corporate reputation damage. Enterprise leaders know they must take action, making cybersecurity a significant area of focus.
McKinsey and Company
MAY 17, 2022
Companies can unlock more value in their supplier diversity programs by including higher-growth sectors and promoting diversity across the business ecosystem.
Go4Customer
MAY 17, 2022
A call center in India is the best way to lead your organization toward growth. Yes, you heard right! But, why? I think everyone is much familiar with the current phase of the business market worldwide. Agree? We all know, these days to be at the top in the market is a hassle and can be difficult for various companies. This is because today the business market become very competitive.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Magellan Solutions
MAY 17, 2022
Call centers and BPOs have changed so much over the years. . With new trends in business and communications popping up every now and then, call centers needs to keep up. Or they will lose the interest of the market entirely. Call centers have been operating in many parts of the world for many years now. From the heyday of traditional telephones to internet-dependent processing of phone calls, it have been fulfilling their duty of serving as a front line for many businesses in many different indu
Forrester Digital Transformation
MAY 17, 2022
Hieronder vindt u de drie gewaagde veronderstellingen die wij voor edge, IoT en netwerken maken in 2022.
McKinsey and Company
MAY 17, 2022
As semiconductor companies ramp up production to meet surging demand, greenhouse-gas reduction deserves equal emphasis.
Perficient Digital Transformation
MAY 17, 2022
It really is a mixed up, muddled up, shook up world. It seems like everyone in 2021 took out a loan on a new car, even though we all knew supplies were low and demand was high. As the Financial Times pointed out : “Americans went shopping for cars in a big way during the pandemic. Auto-loan originations in the U.S. hit a record $734bn in 2021, according to data from the Federal Reserve Bank of New York.
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
McKinsey and Company
MAY 17, 2022
The small and medium-size segment is set to thrive in the coming years—and the complexity of the market will only grow. To capture the segment’s potential, insurers should keep several priorities in mind.
Globalization Partners
MAY 17, 2022
Decision-making can be a high-stakes task for HR departments. Apart from managing onboarding and offboarding, HR optimizes each stage of the employee life cycle and all the processes related to it. With so much on their plate, it is only natural for experts to seek the help of precise data to determine the best course of action. In small companies, information can be easily tracked and organized; however, as companies grow, and their headcount increases, the challenges of managing a larger workf
McKinsey and Company
MAY 17, 2022
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
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