The Global Small Business Blog

JUNE 16, 2023

©iStock/CherriesJD Just by clicking buttons, thousands of small businesses are daring to go global with their wares through e-commerce and this has all been brought on by the pandemic. According to the ‘Amazon Seller Report 2022’ by Payoneer a FinTech company and SellerApp, the year 2022, approximately 63% of small and medium-sized businesses (SMBs) are present on global marketplaces, contributing to nearly 60% of their overall retail sales.

E-Commerce 284

E-Commerce Retail Sales 284

Groove Technology

JUNE 16, 2023

Over the years, Groove Technology has been proud to be a cornerstone for innovative, high-impact, cost-effective solutions that drive success for our clients. With our passionate team based in Ho Chi Minh City, Vietnam, we strive to meet and exceed the unique needs of our dynamic partners, propelling their business continuity and profitability. We're thrilled to announce that our dedication and commitment to delivering superior value have been recognized globally.

Software 130

Software Service 130

IBM Business Partners

JUNE 16, 2023

Moving forward, all IBM DB2 on Cloud instances in Toronto and Sao Paulo must be moved to the multi-zone regions (MZRs). Multi-zone regions are a modernized approach to resource deployment that provide better resiliency, availability and consistent cloud services across different zones. They also provide higher interconnect speed between data centers for your resources.

Service 75

Service 75

Perficient Digital Transformation

JUNE 16, 2023

In my previous post ( XM Cloud Deployments: Static site deployment using Vercel CLI ), I created a Sitecore XM Cloud deploy script to use the Vercel CLI. In this next challenge, I will be looking at doing the same in Netlify. A little background: Netlify and Vercel are two major competitors in the JamStack space. Both services are cloudbased platforms that offer Server Side Rendering (SSR) and Static Site Generation (SSG) hosting which has gained recent popularity.

Accounting 59

Accounting Sourcing Service Software 59

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Simplr

JUNE 16, 2023

This article is part of Simplr’s CX Data Science Lab , where we leverage analytics and data science from within the Simplr platform to uncover best practices and trends in customer service interactions. Chatbots are everywhere, but what’s their true impact on businesses? Over the past year of Simplr’s rigorous AI chatbot development, we’ve seen firsthand how chatbot vendors are overpromising results based on hollow vanity metrics.

Automation 52

Automation Customer Service Analytics Customer Support 52

Anexa

JUNE 16, 2023

When looking at the customer journey from a brand perspective, it’s common knowledge that personalization factors heavily into the customer experience – which is an increasingly common buzzword in today’s business strategies. With higher-than-ever expectations, the consumer is in the driver’s seat and organizations are scrambling to deliver. And let’s face it – being able to provide your customer with those highly personalized interactions sounds good – doesn’t it?

BPO 52

BPO Business Process Outsourcing Research Sales 52

Zinnov

JUNE 16, 2023

When a global healthcare company’s outsourcing partner was acquired, they faced a dilemma – maintain the operational status quo or branch out on their own through insourcing? A small fish in a very large pond Health.Co* is a leading healthcare platform company, providing personalized and seamless navigation assistance to individuals seeking high-quality, cost-effective care.

Healthcare 52

Healthcare Right-Sizing Engineering Outsourcing 52

Simplr

JUNE 16, 2023

This article is part of Simplr’s CX Data Science Lab , where we leverage analytics and data science from within the Simplr platform to uncover best practices and trends in customer service interactions. Chatbots are everywhere, but what’s their true impact on businesses? Over the past year of Simplr’s rigorous AI chatbot development, we’ve seen firsthand how chatbot vendors are overpromising results based on hollow vanity metrics.

Automation 52

Automation Customer Service Analytics Customer Support 52

Zinnov

JUNE 16, 2023

In the current dynamic macro-economic environment, enterprises are reprioritizing their technology spending, leading to cautious decision-making, and decreasing funding. As a result, the Enterprise Software industry is experiencing significant signs of revenue growth slowdown, operational challenges, and declining valuations. To sustain growth and profitability, Enterprise Software companies are striving to optimize cost components, particularly General and Administration (G&A) and Cost of R

Software 52

Software Nearshoring Offshoring Administrative 52

Influx

JUNE 16, 2023

AI is infiltrating every industry and transforming the way we work. What does this mean for human-lead customer support ? And does this mean we should immediately adapt? Well, not exactly. Let’s look at the facts. AI is not a substitute for humans Companies that recently replaced human-powered support with artificial intelligence are now backpedaling.

Customer Support 52

Customer Support Collaborations Out-Tasking Reduced Costs 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

JUNE 16, 2023

Salesforce Connections 2023 promised new ways for businesses and individuals to better drive innovation, efficiency, and growth – it did not just meet these expectations but exceeded them! Other Perficient colleagues and I were proud to represent our strong Salesforce practice and were also prepared to take home loads of new information. Along with the countless relationships strengthened and lessons learned, here are the top 5 takeaways from this year’s Connections.

Accounting 52

Accounting Manufacturing Marketing Sales 52

Everest Group

JUNE 16, 2023

Supplier diversity has become more than a compliance necessity as companies realize that intentionally including diverse outsourcing partners in their portfolios can improve business outcomes and positively impact society. Read on to learn about six benefits of supplier diversity that sourcing and procurement professionals should take advantage of. Join our virtual roundtable to hear thought leaders and Everest Group experts explore the best practices that sourcing leaders follow to measure the

Outsourcing 52

Outsourcing Service Government Sourcing 52

Perficient Digital Transformation

JUNE 16, 2023

Each May is recognized as Mental Health Awareness Month, an initiative focused on raising awareness about mental health, fighting stigma, and providing support. And it has just gone by leaving an important message behind – mental health is one of the most important aspects of our lives, and it should be treated as such. However, the state of our mental health is treated as secondary to physical health, and its significance is too often diminished in favor of other health concerns we deem mor

Healthcare 52

Healthcare Sales Collaborations Marketing 52

Everest Group

JUNE 16, 2023

Advances in Generative Artificial Intelligence (GAI) have sparked interest in its potential to drive growth and innovation in the biopharma and medical devices industries. Despite challenges and regulations, the life sciences industry is actively exploring GAI’s possibilities. Learn about the current state of Generative AI adoption, the supplier landscape, and proactive actions stakeholders should take to stay at the forefront of this technology.

Pharmaceuticals 52

Pharmaceuticals Co-Sourcing Regulations Sales 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Capgemini

JUNE 16, 2023

At Retiretech 2.0: Focusing on the future and the need to evolve Krishnakumar Shanmugasundaram 30 May 2023 Facebook Twitter Linkedin The financial services industry is changing all around us. The trend started in the property and casualty insurance (P&C) industry and rolled into banking. And, let’s be honest, it was a necessity. Now we are seeing major changes occurring in the life insurance as well as benefits spaces.

Insurance 52

Insurance Administrative Regulations Reduced Costs 52

Perficient Digital Transformation

JUNE 16, 2023

Postman workspaces are a way to organize your work with Postman. They can be used to share collections, environments, and variables with others. There are Four Different Types of Workspaces in Postman : Personal workspaces are only visible to you. Private workspaces are only visible to you and to any team members you invite to them. Team workspaces enable you to share projects with collaborators and manage access to them within your team.

Collaborations 52

Collaborations Accounting Efficiency Management 52

Zinnov

JUNE 16, 2023

Technology services is a sector that has attracted many private equity investors.

Service 76

Service 76

Everest Group

JUNE 16, 2023

Today, most companies are in the process of assembling digital operations platforms or are in the process of evolving them. Software-defined operations platforms enable companies to integrate technology and services so they can operate differently and better compete in the marketplace. These platforms become differentiators and create new value. They also create a more intimate, dynamic relationship between the tech stack and business operations.

Engineering 40

Engineering Software Service 40

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

IBM Business Partners

JUNE 16, 2023

As of 14 June 2023, PROXY protocol is supported for Ingress Controllers in Red Hat OpenShift on IBM Cloud clusters hosted on VPC infrastructure. Introduction Modern software architectures often include multiple layers of proxies and load balancers. Preserving the IP address of the original client through these layers is challenging, but might be required for your use cases.

Sourcing 84

Sourcing Software Service Management 84

Everest Group

JUNE 16, 2023

Have a look at important factors impacting sustainability and ESG consulting services pricing.

Service 52

Service Marketing 52

Metasource

JUNE 16, 2023

The success of many accounts payable (AP) automation projects remains elusive. The Institute of Finance and Management (IOFM) , for example, found that while 77% of AP departments have deployed some type of invoice processing automation, 68% manually handle most of the invoices they receive from suppliers. Similarly, Ardent Partners found that handling invoice exceptions – invoices that cannot be posted directly to an ERP application without human operator intervention – is the top challenge tha

Automation 52

Automation Accounting Services Contracting Software 52

Everest Group

JUNE 16, 2023

Take a look at why enterprises implement sustainability technology and services.

Service 52

Service Marketing 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Everest Group

JUNE 16, 2023

Azure Contracts LEARN MORE ABOUT OUR PRICING SERVICES

Marketing 52

Marketing Service 52