Mon.Aug 22, 2022

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The Keys To 2023 Planning? Discipline And Precision

Forrester Digital Transformation

Volatility will complicate planning for the coming year, but an intentional approach to investments and cuts will help businesses succeed.

Sales 245
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Today in Global Small Business: Why Small Businesses Must Cross Borders

The Global Small Business Blog

©iStock/metamorworks What's affecting me, my clients, my colleagues and other global small business owners: Why small businesses must cross borders. One of the fastest growing banks in the US is on a mission to rewire the industry. It has also touched some nerves. The small factories in the western Japanese city of Higashiosaka for decades fuelled the thundering rise of the country's biggest brands - but a weak yen and rising costs have accelerated a slow decline, and are reshaping the industria

Banking 179
professionals

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Random Acts Of Automation: Ten Pitfalls We Must Avoid

Forrester Digital Transformation

The trend toward automation is not new. The Industrial revolution started it in 19th century but there has never been such rapid automation progress. All forms accelerated often without understanding their effect. Humans became choke points in operations, points of disease and legal liability, and friction to smooth digital pathways. The pandemic became the tipping […].

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The Process Of Organizing A Help Desk

31 West

Organizing a IT help desk is crucial to boost efficiency. Bringing your Help Desk into a solid shape will not only help you manage it easily but also elevate the profit by making it more desirable. For growing companies, improving the customer experience (55% of respondents) and increasing operational efficiency (53% of respondents) are the top initiatives driving IT investments.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Steadfast Technology Decisions Will Deliver Business Value In 2023

Forrester Digital Transformation

CIOs must approach their 2023 planning and budgeting period with a growth mindset. Get three takeaways from Forrester's 2023 Planning Guide for technology executives.

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How to Setup an Effective LinkedIn Profile

Perficient Digital Transformation

How to Setup an Effective LinkedIn Profile. I will cover all sections to make a strong & complete LinkedIn profile in points. 1. Background picture / Cover Photo. I usually keep background photos of the current tool I am working on or the company I work for. Either work!! 2. Display Picture. Keep basic image with minimal edit and nice plain background at back.

Analytics 116

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Dawn to dusk at CommunityLIVE 2022: What to expect in Nashville

Hyland

We hope you’ve made your travel plans and picked out your comfiest shoes, because CommunityLIVE 2022 is right around the corner! This year, we’re especially excited to see everyone in person at the Gaylord Opryland Resort and Convention Center. Read on for the scoop on what to expect and all the can’t-miss experiences September 11-15. > Book now!

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Digital Businesses: Make Strategic Investments In 2023 To Survive Economic Turbulence

Forrester Digital Transformation

To succeed with digital business in 2023, invest and innovate judiciously by doubling down on customers’ pressing needs.

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Is the Job Market Headed for a Dip?

NoonDalton

The labor market, which has been a pillar of economic strength, is showing signs of deterioration. Job growth is slowing, unemployment claims are rising, and several major corporations, like Apple and Meta, are delaying their hiring plans. There are indicators that more companies are cutting employees in fields as diverse as technology, advertising, health care, finance, and law.

Jobbing 98
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New Security & Risk Planning Guide Helps CISOs Set 2023 Priorities

Forrester Digital Transformation

Which security technologies should be getting the investment in 2023 and which ones should you be scaling back on? Find out in Forrester's Planning Guide 2023: Security & Risk.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Perspectives on model risk management of cybersecurity solutions in banking

McKinsey and Company

The sooner banks start their journey and establish an effective approach to model risk management of cybersecurity solutions, the quicker they will be able to manage risk and establish controls.

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My Experiences with Live Connection Mode: Power BI

Perficient Digital Transformation

Live Connection Mode: Power BI. Live Connection is one of the connection modes to connect the data source into Power BI, just like Import and Direct Query. As of now, some of the cloud data sources we can connect through Power BI Live Connection are: Azure Analysis Services. SQL Server Analysis Services Tabular. SQL Server Analysis Service Multi-Dimensional.

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Building resilience: The history and future of US crisis management

McKinsey and Company

The crisis management community has made great progress on building resilience in the past two decades, but much work remains to prepare for a future of more frequent and damaging disasters.

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Spring boot with Java API Client to Build and Execute Queries in Elasticsearch.

Perficient Digital Transformation

Spring boot with ES Java API Client to Build and Execute Queries in Elasticsearch. Prerequisites: Knowledge in Java, Spring boot, Elasticsearch, Kibana. Concept: The purpose of this blog is to present an idea for connecting, constructing queries, and querying Elasticsearch through Java applications. What is Elasticsearch: Elasticsearch is a distributed, free and open search and analytics engine for all types of data, including textual, numerical, geospatial, structured, and unstructured.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Banking on growth: Ensuring the future prosperity of Japan

McKinsey and Company

Following the launch of Japan’s national strategy to revitalize growth, Japanese banks have renewed opportunities to become engines of prosperity by playing various roles in support of growth.

Banking 66
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How to schedule the activation and deactivation of pages in AEM

Perficient Digital Transformation

Introduction to AEM. Adobe Experience Manager is a content management system tool developed by Adobe. Content management system tool is used for website authoring, collaboration and administration which ultimately helps to create, edit and publish the content. Using the AEM tool, it is simple to create websites, mobile apps, or forms. AEM is a business content management system (CMS) that effectively optimizes authoring and content management.

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Target net zero: A journey to decarbonizing the public sector

McKinsey and Company

Government organizations can shape decarbonization policies but also help reduce global emissions by transforming their own operations and supply chains.

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Intelligent industry enables agile for new product introduction

Capgemini

Intelligent industry enables agile for new product introduction Abhi (Abhishek) Dhir 22 Aug 2022. An agile new-product introduction process and faster time to market can enhance an organization’s financial condition. Is intelligent industry enabling agility for new-product introduction (NPI) in the manufacturing industry? As the business world pivots its focus to new and innovative ways to retain customers and remain competitive, it is important to introduce disruptive and profitable products.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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The Ultimate Supplier Onboarding Process

Obobo

The Ultimate Supplier Onboarding Process. The process of establishing new supplier relationships can be complex. Your business may be at risk of losing valuable business if you do not have a clear system in place for onboarding and developing these partnerships. In order to start working together successfully, you should onboard your suppliers prior to the start of the project. .

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Neo Group Survey: ESG Adoption in select IT and Business Service Providers?

Neo Group

Neo Group recently published a detailed study of ESG adoption (Environmental, Social, and Governance) across a select group of BPO and IT providers. This is an important report for the sourcing industry because right now there is no holistic view of which providers are really adopting ESG and which are just greenwashing through their website and annual report.

Service 52
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People Analytics: How Data is Guiding Company Diversity and Inclusivity

Globalization Partners

What’s the most important element in running a successful company? Funds, marketing, or investing in digital workplace tools? These are all valuable and necessary. But in today’s modern world, there is one element that is even more important – data. Much of the discussion around data involves marketing and how you can use data to reach customers in more personalized and direct ways.

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Neo Group Survey: ESG Adoption in select IT and Business Service Providers

Neo Group

Neo Group recently published a detailed study of ESG adoption (Environmental, Social, and Governance) across a select group of BPO and IT providers. This is an important report for the sourcing industry because right now there is no holistic view of which providers are really adopting ESG and which are just greenwashing through their website and annual report.

Service 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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RAYA CX Signs a Strategic Partnership Agreement with Zain KSA to Manage its CX in KSA

Raya Contact Center

RAYA Customer Experience, a subsidiary of Raya Holding for Financial Investments, announced that it has signed a strategic partnership contract with Zain Saudi Arabia, the leading company in the field of communications and digital services, under which RAYA CX provides outsourcing services to Zain Saudi Arabia and undertakes the mission of enhancing the experience of its customers in the Kingdom.

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6 Ways To Optimize Your Payroll Management System

Outsource Workers

Payroll management entails calculating many components, like basic salary, overtime wages, allowances, bonuses, and taxes, to name a few. It also involves maintaining proper documentation and ensuring compliance with state laws. However, managing all these elements can be challenging regardless of whether you run a small or big company. Fortunately, you’ll be happy to know that payroll management can be optimised and simplified by going further than installing new payment management software or

Payroll 98
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Simplr CX Agent Spotlight: Meet Solomon S.

Simplr

Simplr wouldn’t be Simplr without our incredible Human Cloud Network of SimplrFlex agents! Get to know one of our agents, Solomon S., in the Q&A below. Solomon discusses his favorite customer interaction, tips for delivering stellar service, and much more. How did you hear about SimplrFlex? If someone referred you, who was it? Through the staff of Anywhere Expert.

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Contracts Hold the Key to Proactive Risk Management

SirionLabs

Have you ever noticed what any of us do when we have to cross the road at a busy intersection? We look to the left and to the right, even before we take the first step. If there’s a traffic light, we wait for it to turn red before stepping off the curb and onto the street. In essence, what we are actually doing all this while is calculating risk. And if you think about it, we are always calculating and looking out for risk in the smallest steps we take (like crossing the road) to the largest dec

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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A Brand Experience Success Story: Building a New Digital Experience

Perficient Digital Transformation

Consumers want and need a reliable digital experience from their healthcare providers. Siloed content and disparate websites can create confusion for patients at a time when clarity and peace of mind are needed most; this disconnect stands to erode confidence in a healthcare brand. Our clinical laboratory client needed to consolidate multiple sites that were causing inconsistent user experiences and hindering search ranking.

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Contracts Hold the Key to Proactive Risk Management

SirionLabs

Have you ever noticed what any of us do when we have to cross the road at a busy intersection? We look to the left and to the right, even before we take the first step. If there’s a traffic light, we wait for it to turn red before stepping off the curb and onto the street. In essence, what we are actually doing all this while is calculating risk. And if you think about it, we are always calculating and looking out for risk in the smallest steps we take (like crossing the road) to the largest dec

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Maximizing the Benefits of Data Lake using Denodo

Perficient Digital Transformation

Data Lake: Data Lake is a centralized repository that has a large amount of data in native and raw formats. The data lake has Distributed File Systems that provide cheap storage of large volumes of data. It supports different file formats like Parquet, CSV, JSON, etc. It supports massive parallel execution engines that do not require special hardware and these engines are completely separated from storage.