Fri.Jun 23, 2023

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How To Set Up Remote Desktop Connection

31 West

Microsoft’s Remote Desktop Connection tool comes in handy for users that work from home or IT help desk companies that offer services to businesses located afar. With this option on, you can share files, get a real-time view of all features, troubleshoot a problem, and execute other remote activities flawlessly. The feature enables IT departments and employees to remotely log into their office computers connected to the organization’s main network.

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Outsourcing in the Age of Artificial Intelligence: Opportunities and Challenges

Magellan Solutions

Outsourcing artificial intelligence is essential for ongoing success. Innovation continues to be a critical factor in the evolving business landscape. It helps companies improve their operations. You entrust specific tasks to outsourcing vendors. Small and medium enterprises aiming to stay competitive face opportunities and problems from the fast-paced implementation of artificial intelligence across the workplace.

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Go4Customer, a Cyfuture entity, Introduces Conversation AI to Optimize its BPO Service Offerings.

Go4Customer

India, xxth June, 2023: Go4Customer, a renowned BPO service provider and a Cyfuture entity, has recently launched Conversational AI to enhance its BPO services.

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How to Enhance Your Customer Experience Using ServiceNow and AI

V-Soft Consulting

In today's fast-paced business world, providing a positive customer service experience is crucial for any organization. With advancements in technology, companies are increasingly turning to platforms like ServiceNow and artificial intelligence (AI) to enhance their customer service capabilities. So, how does using ServiceNow’s Customer Service Management help improve your customer service experience?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to improve your finance operation’s efficiency with generative AI

IBM Business Partners

While you may have learned about generative artificial intelligence (AI), you may not know what it means for the future of Finance and Accounting (F&A). As the name suggests, it generates images, music, speech, code, video or text, while it interprets and manipulates preexisting data. For F&A leaders, this means that it may have the ability to transform financial data, such as business performance reports, commentary and narratives.

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WEEKEND LINK ROUNDUP | How Call Centers Hire for CX Excellence

OpenAccess BPO

Recruitment 101: Attracting High-Performing Call Center Agents Call center leaders want only the best talents for their team, but the best talents are also looking for the best experiences from their prospective workplace. But who are these high-performing call center agents? And what can you do to ensure your call center partner can attract them […] The post WEEKEND LINK ROUNDUP | How Call Centers Hire for CX Excellence appeared first on Open Access BPO.

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Cybersecurity and Fraud Prevention: Protecting Small Businesses with AI

V-Soft Consulting

In today's digital landscape, small businesses are increasingly vulnerable to cyberattacks and fraud attempts. The consequences of a successful attack can be devastating, ranging from financial losses to reputational damage. According to Statista, cyber incidents are the biggest concern of small businesses globally in 2023. Additionally, an Accenture study reveals that 43% of cyberattacks are targeted at small and medium businesses.

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The business value of operating core insurance solutions on the cloud

IBM Business Partners

Key business challenges facing life insurers For several years now, life insurers have been struggling to manage profitability as they face a combination of increasing costs (due to a variety of factors that include inflation, policyholder longevity leading to longer healthcare and annuity payout streams, and the cost of maintaining legacy systems), the need to comply with an increasing regulatory burden, and earning low or negative returns on investments.

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Using AI for Making Data-Driven Decision-Making for Small Businesses Growth

V-Soft Consulting

In the fast-changing world of technology it is imperative that businesses of all sizes constantly make well-informed decisions to remain competitive and drive growth. Even small businesses possess vast amounts of data that can be used for intelligent decision-making, but lack of resources and budget constraints often pose challenges. Fortunately, the advancements in Artificial Intelligence (AI) have now opened new opportunities to harness data and extract valuable insights.

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Antonello Salamone joins the EMEA team as Director of Strategic Accounts

ScaleHub

As our customer base grows each month, so does our ScaleHub team. Most recently we welcomed Antonello Salamone, who brings along more than 12 years of expertise in the Intelligent Document Processing (IDP) market.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Understanding jQuery UI in Magento 2

Perficient Digital Transformation

jQuery is nothing but a JavaScript library which helps to manipulate the content, event handling, ajax and traversing through the document. jQuery UI extends the jQuery functionality with the set of options to improve the User Interface, adding effects, themes, and widgets. If you would like to know what is jQuery and its advantages in more detail. Click here The Following Code Shows How to use jQuery with a Script.

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How to streamline and enhance critical F&A functions with generative AI

IBM Business Partners

Imagine the future of Finance and Accounting (F&A). In this future, your F&A function is cutting edge. Perhaps you are using a next-gen Enterprise Resource Planning (ERP) system and an unmatched F&A planning platform that delivers advanced predictive analytics. You may have also deployed the latest cloud-native innovations and improved your operating expenses in the process.

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B2B Medical Device Marketing Is Getting a B2C Makeover

Perficient Digital Transformation

B2B marketing is undergoing a shift across industries. Look at companies like Salesforce or HubSpot for examples of great B2B consumer experiences. And who can forget Workday’s excellent Super Bowl LVII commercial celebrating the corporate rock stars? These organizations realize that there is still a ”C” hiding in B2B and are deploying some of the same B2C tactics to drive awareness, conversions, and long-term loyalty.

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Resource Library | Call Center Services & BPO Outsourcing.

Go4Customer

Got a question that needs to be answered concerning the ins and outs of the call center industry? We got you covered, with our extensive call center services.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Sunbelt Rentals: Winner at the 2023 Adobe Experience Maker Awards

Perficient Digital Transformation

The Engager A huge congratulations to our client Sunbelt Rentals for winning an Adobe Experience Maker Award in the Engager category! At the prestigious 20 23 Adobe Experience Maker Awards’ gala held on June 21 at Rockefeller Center’s iconic Rainbow Room in New York City, Sunbelt Rentals emerged as the winner for The Engager category. This award recognizes the company’s exceptional achievements in transforming pipeline creation to drive measurable business growth.

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How AI is Transforming the Global Payroll Landscape

Mercans

Steve Goldberg Global HCM & HR Tech Advisor Intro The payroll function within an organization is now universally viewed as a critical HCM pillar, and not just operationally speaking (as was generally the case in past years) but from a strategic perspective as well. From the significant contribution payroll makes in serving-up the highest quality workforce data needed to power high-value analytics, labor cost planning and modeling, to ensuring the employee experience always includes quick and

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The Power of Captions: Enhancing Accessibility for Individuals with Hearing Disabilities

Perficient Digital Transformation

In today’s digital era, accessibility plays a pivotal role in ensuring equal opportunities for everyone. While web designers and developers have made significant strides in creating inclusive user experiences, it’s important to explore and promote the use of captions with semantic markup as a means to enhance accessibility for individuals with hearing impairments.

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Introduction to the Approval Process in Salesforce

Perficient Digital Transformation

Introduction: In Salesforce, the approval process is a powerful feature that allows you to automate and streamline the process of approving records, such as opportunities, leads, or custom objects. It helps to enforce business rules and ensures that the right people review and approve important records before they progress to the next stage. Here’s an overview of how the approval process works in Salesforce: 1.Defining the Approval Process: Identify the record or object for which you want

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.