Redial

APRIL 14, 2023

As a growing company, Redial is always looking for the best opportunities not only to provide top-quality BPO services but also impact the communities where we operate. So, when we are taking a big decision like the new operations site, we want to feel confident that every party will be satisfied. Last year we published a little teaser about the possibility of choosing South Africa as the new destiny for Redial to operate, but a few weeks ago we proudly made it official!

BPO 130

BPO Service Business Process Outsourcing Offshoring 130

Forrester Digital Transformation

APRIL 14, 2023

Medicaid redetermination has kicked off bringing the challenges of member engagement broadly into the spotlight. This blog offers three key ways insurer's can improve member engagement.

Insurance 130

Insurance Healthcare 130

IBM Services

APRIL 14, 2023

The world of business demands the right decisions to succeed. For Al Rabie —a prominent juice manufacturing company in the Middle East—their reality was no different. However, their manual planning and budgeting process in spreadsheets posed several challenges, including lack of control, delayed data, poor execution, and the need for continuous follow-up with IT for actual data.

Co-Sourcing 73

Co-Sourcing Analytics Human Resources Sales 73

Forrester Digital Transformation

APRIL 14, 2023

Salesforce has recently announced the launch of its Hyperforce EU Operating Zone, working with the Hyperforce cloud platform. Thanks to this move, Salesforce can now sell its products, along with customer and technical support, using only EU delivery resources and data storage.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Perficient Digital Transformation

APRIL 14, 2023

Sitecore recently updated their docker images to use ltsc2022. Martin Miles showed us what that means for developers and how to update your container environment to run Sitecore in process isolation mode. In short, process isolation is again a viable option to improve performance of running containers locally. I was hopeful the ltsc2022 images were tied to the update version 22H2 meaning they would work on Windows 10 22H2.

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McKinsey and Company

APRIL 14, 2023

The CEO and cofounder of a German start-up explains how his company’s circular model reduces CO2 emissions by reinventing the sourcing of IT hardware by smaller businesses.

Sourcing 61

Sourcing 61

McKinsey and Company

APRIL 14, 2023

Maximizing the core, expanding into attractive adjacencies, and selectively launching new businesses can help midsize consumer companies achieve growth.

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Perficient Digital Transformation

APRIL 14, 2023

Listen up, brand strategists! Are there meaningful ways to maintain customer loyalty that you’ve never thought of? Listen to the new episode of What If? So What?, where Jim and Kim talk with Justin Huckins, Director of Strategy and Innovation at Perficient, about customer reward systems and how different brand loyalty techniques can generate success.

Retail 64

Retail Insurance Manufacturing Healthcare 64

Anexa

APRIL 14, 2023

Digitally-led businesses can be overwhelmed by emerging opportunities, yet creating a compelling customer experience is more important than ever before. Today’s consumers expect a seamless customer experience, and even one hiccup can lose that customer forever. This principle was never more in play than in the digital landscape, where there is a barrage of new trends, enhanced device capabilities, and the relentless growth of AI.

Customer Service 52

Customer Service Out-Tasking BPO Accounting 52

Ivemsa

APRIL 14, 2023

Nearshore manufacturing has remained a hot topic over the past decade, particularly rising in popularity post-pandemic. Since 2020, a rising number of companies have begun to diversify their portfolios or completely move their outsourced operations from China to Mexico. However, the truth is nearshoring manufacturing has been a well-known business strategy for 50+ years.

Nearshoring 52

Nearshoring Manufacturing Labor Costs Outsourcing Operations 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

ScaleHub

APRIL 14, 2023

For large healthcare organizations, the inability to seamlessly incorporate patient data from scanned and faxed medical records from clinics and physician offices is a bottleneck that prevents any of the synergies promised to come from the digitization of medical records. Despite numerous mandates to convert paper-based medical records to electronic, paper persists in the US … Can collective intelligence bridge the paper-to-digital gap in medical records?

Healthcare 52

Healthcare 52

HCL Technologies

APRIL 14, 2023

colum view test amarta.sarkar Fri, 04/14/2023 - 08:47 --> if same box required on top then add "top" class in the below code with speaker-talk-info class Siki Giunta Executive Vice President and Head of CloudSMART Offerings, Strategy and Industry Cloud Consulting, HCLTech --> And Add HTML After 'banner-info' div Close. --> 1. Dark Text on Tablet and Mobile Landscape.

Engineering 52

Engineering Efficiency Service Marketing 52

Airswift

APRIL 14, 2023

Source: Shutterstock The Fair Labor Standards Act (FLSA) and the Family Medical Leave Act (FMLA) are both established by the U.S. Department of Labor to offer guidance on employee rights concerning wages and employment. The FLSA sets forth regulations regarding minimum wage and overtime pay while the FMLA provides eligible employees with job protection related to certain medical circumstances.

Regulations 52

Regulations Jobbing Sourcing Service 52

Offshore India Data Entry

APRIL 14, 2023

What is Rebate Data Entry? A rebate is a form of cash refund that plays a significant role in boosting business today. It has the power to attract customers to a product/service. The prime reason for customers getting attracted to this tool is that, once a business offers a rebate for a product, people will feel that they are getting more purchasing power.

Data Entry 52

Data Entry Banking Customer Service Efficiency 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

SPD Load

APRIL 14, 2023

The insurtech ecosystem is among the most competitive ones today. Based on data from 2021, only in the US, there were 5,929.

Insurance 52

Insurance Marketing 52

Aspirant

APRIL 14, 2023

When it comes to application integration , there's no shortage of questions that can leave you feeling overwhelmed. But don't worry, we've got you covered! With our expert guidance, we'll help you take a deep breath and focus on the key questions you need to answer before embarking on your next project. Let's dive in and make your integration journey a success!

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SIG Speaks

APRIL 14, 2023

LavenirAI and SIG (Sourcing Industry Group) are excited to announce their new partnership as LavenirAI becomes the Procurement Metaverse Partner for SIG’s Global Summits. The partnership is a significant milestone for both LavenirAI and SIG as it highlights leadership in delivering Metaverse-ready technology to the Procurement world. As the Procurement Metaverse Partner, LavenirAI will collaborate with SIG to bring cutting-edge technology to Procurement events, starting with the Procurement Tech

Collaborations 40

Collaborations Sourcing Efficiency 40

Zinnov

APRIL 14, 2023

In this episode, Pari Natarajan, founder and CEO of the consultancy Zinnov, talks about how India’s tech industry is changing. Once seen as the world’s back office, India’s IT services sector today prides itself as a digital transformation partner to the world’s biggest companies.

Service 40

Service 40

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

SIG Speaks

APRIL 14, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Jason Feldman provides an example of corporate market data renewal and how it applies to sourcing. As part of the CSP course requirement, I wish to apply some lessons from this ten-week course and explain my role as a Strategic Market Data Sourcing executive at The Bank of New York Mellon Corporation.

Marketing 40

Marketing Banking Sourcing Strategic Sourcing 40

Perficient Digital Transformation

APRIL 14, 2023

Adobe Summit Women in Digital Breakfast Perficient has had the pleasure of hosting Women in Digital panels since 2017. With the event on pause for the past two years, aside from our virtual panels, it was a consensus amongst our panelists and a shared sentiment across attendees that it was such a treat to be able to be in person with coworkers, customers, and partners alike.

Global Alliances 64

Global Alliances Healthcare Collaborations Right-Sizing 64

Blue Ocean

APRIL 14, 2023

What if you could learn about a new technology just by directly asking it questions? That’s not always an option, but in the case of ChatGPT, the AI chatbot taking the world by storm, it made all the sense in the world. So with this concept in mind, we decided to approximate a podcast interview with ChatGPT on the latest episode of Deep CX. Amy Bennet, our intrepid host, wrote ChatGPT some probing questions about the customer experience, which generated some intriguing answers.

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Jobbing Customer Service Government Automation 52