The Global Small Business Blog

APRIL 3, 2024

©iStock/Sean3810 A major earthquake with a magnitude of 7.4 struck off Taiwan’s eastern coast Wednesday at 8 AM local time, according to the US Geological Survey, prompting tsunami warnings for the island and southern Japan. The quake’s epicenter is located about 18 kilometers (11 miles) south of the city of Hualien. Tremors were felt across the island, including by CNN staff in Taipei.

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Magellan Solutions

APRIL 3, 2024

You know what’s mind-blowing? A live chat feature on your website could earn you nearly 50% more cash every hour someone chats with your team. It also boosts the number of people buying your stuff by 40%. Exceptional customer service is essential for staying competitive. Customers expect convenient, affordable, and 24/7 support. If you can’t meet their needs, they will go elsewhere.

BPO 96

BPO Service Customer Service Right-Sizing 96

Amzur

APRIL 3, 2024

Technology has become an integral part of businesses and our daily lives. From ordering groceries with a simple command to collaborating with colleagues across the globe in real-time, the pace of technological advancements is truly amazing and groundbreaking. Being a technology enthusiast and adopter, I’ve had a front-row seat to witness these developments firsthand.

E-Commerce 81

E-Commerce Retail Inventory Management Labor Costs 81

Everest Group

APRIL 3, 2024

Post-quantum cryptography (PQC) has become essential for enterprises to protect against future quantum-enabled attacks and secure digital assets and sensitive data. Read on to discover providers’ crucial role in preparing enterprises for PQC. Reach out to explore this topic further. As discussed in our previous blog , the emergence of quantum computing poses a significant threat to current public key cryptographic methods.

Cybersecurity 72

Cybersecurity Research Banking Collaborations 72

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

IBM Services

APRIL 3, 2024

IBM ® TRIRIGA ® Application Suite (TAS) is a market-leading  integrated workplace management system for organizations managing their facility portfolios and assets throughout their lifecycle efficiently. It helps organizations optimize their workplace experience , facility resource scheduling, facility strategic planning, lease accounting and asset disposal, and manage their transactions, capital projects , space , facility maintenance and facility sustainability.

Facilities Management 71

Facilities Management Right-Sizing Flexibility Accounting 71

Everest Group

APRIL 3, 2024

Generative AI (gen AI) can significantly benefit the BFSI industry. However, it can be an expensive investment, making it critical for enterprises to conduct a cost-benefit analysis before implementation. Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry.

Regulations 69

Regulations Out-Tasking Insurance Cybersecurity 69

Everest Group

APRIL 3, 2024

Navigating the Platform Odyssey: Software Product Engineering Services In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace. This deceleration is primarily due to recessionary headwinds, geopolitical conflicts, talent shortages, and delayed decision-making within enterprises.

Engineering 64

Engineering Software Service Impact Sourcing 64

Avasant

APRIL 3, 2024

Each new technology sparks debate about its impact on employment. There are two contrasting perspectives. Optimists view the new technology as alleviating workers from the most grueling tasks, freeing them to do more meaningful work. Pessimists, on the other hand, sound alarms about widespread unemployment, especially for those at the bottom of the career ladder.

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V-Soft Consulting

APRIL 3, 2024

Embracing cutting-edge tech-powered solutions is always a key step. These solutions streamline work processes, boost productivity, ensure security & privacy, and improve overall business efficiencies. Moreover, the implementation of advanced solutions to assess operational risks, streamline compliance, and manage regulatory policies automatically is significant.

Government 52

Government Efficiency Management 52

Perficient Digital Transformation

APRIL 3, 2024

In the latest episode of “What If, So What?” host Jim Hertzfeld invites Eisaiah Engel, author of “ Innovation Casino ,” to dive deep into the essence of innovation in today’s business landscape. Engel shares his unique perspective on tackling innovation challenges across the spectrum as he and Jim explore the critical role of innovation in achieving differentiated, premium branding and generating alpha returns.

Marketing 52

Marketing Management 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Influx

APRIL 3, 2024

Over the past 10 years, we’ve built and run support teams for 100+ SaaS companies around the world, like Vend , Biteable and KeyCDN. We knew how to deliver a good customer experience from day one, but we’ve spent every day since perfecting it. Here’s what we learned. Jump ahead: Respond in less than 2 hours (during work hours) Focus on speed, not the fluffy details Get to the point, but be polite It’s well documented now that most if not all SaaS companies focus on customer success as part of th

Customer Support 52

Customer Support Company Focus Research Accounting 52

Perficient Digital Transformation

APRIL 3, 2024

Insurers are constantly striving to improve their operations, provide better experiences for customers, and minimize risks. Perficient insurance experts were interviewed for Forrester’s report, “ The Top Emerging Technologies In Insurance, 2024 ,” and discussed technologies expected to emerge in the insurance industry over the next five years, considering them now, and in the short-term, medium-term, and long-term future.

Insurance 52

Insurance Sourcing Efficiency Management 52

Metasource

APRIL 3, 2024

In today’s fast-paced digital world, business efficiency has become more crucial than ever. Unfortunately, employees are only productive 31% of the average eight-hour workday. That leaves 69% of the day for what, exactly? In many organizations, employees are spending that time completing repetitive, tedious tasks and searching for information that’s not readily available.

Efficiency 52

Efficiency 52

SPD Load

APRIL 3, 2024

As a small business owner, lowering overheads is critical to success. But you also need an expert IT team to stay competitive. The post Small Business IT Outsourcing: Everything You Need to Know first appeared on SpdLoad.

IT Outsourcing 45

IT Outsourcing Outsourcing 45

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Mercans

APRIL 3, 2024

The following rates are effective from 6 th April 2024 till 5 th April 2025, unless otherwise provided. New Tax rates and brackets for 2024-25 For Scotland, tax rates are revised: PAYE tax rate Rate of tax (%) Annual earnings the rate applies to Starter tax rate 19 Up to £2,306 Basic tax rate 20 From £2,307 to £13,991 Intermediate tax rate 21 From £13,992 to £31,092 Higher tax rate 42 From £31,093 to £62,430 Advanced tax rate 45 From £62,431 to £125,140 Top tax rate 48 Above £125,140 New social

Advisory 40

Advisory Engineering Payroll Insurance 40

Global Expansion

APRIL 3, 2024

Discover the top 15 payroll service providers to streamline your payroll processes. From automated calculations to seamless integration find the offerings.

Payroll 40

Payroll Service Automation 40

The Scalers

APRIL 3, 2024

So you’re thinking of extending your development team. You’re not alone. In 2023, companies around the world spent $575.2 Billion on offshore IT services, according to a study by IMARC. Unfortunately, not every extended development team project is successful. Many decision-makers fall into common traps that slow development, run over budget and suck up time fixing mistakes.

Extended Teams 82

Extended Teams Offshoring Outsourcing Out-Tasking 82

Global Expansion

APRIL 3, 2024

Explore our comprehensive guide to understanding property taxes in Texas, debunking 11 common myths and providing factual insights.

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Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

IBM Services

APRIL 3, 2024

Over the next decade, AI will impact all industries and help shape which companies, teams and executives come out ahead. This is why we’ve seen so many early AI adopters in sports, where even the slightest competitive advantage can be the difference between first and second place. Take last year’s US Open , for example, where IBM watsonx™ projected the level of advantage or disadvantage of all players in the singles draw.

Right-Sizing 67

Right-Sizing Government Retail Regulations 67

Capgemini

APRIL 3, 2024

Auditing ChatGPT – part II Grégoire Martinon, Aymen Mejri, Hadrien Strichard, Alex Marandon, Hao Li Jan 12, 2024 Facebook Linkedin A Survival Issue for LLMs in Europe Large Language Models (LLMs) have been one of the most dominant trends of 2023. ChatGPT and DALL-E have been adopted worldwide to improve efficiency and tap into previously unexplored solutions.

Regulations 52

Regulations Out-Tasking Research Engineering 52

IBM Services

APRIL 3, 2024

On March 6, 2024, the US Securities and Exchange Commission (SEC) adopted rules to enhance and standardize climate-related disclosures by public companies and in public offerings. The commission’s adoption of the rules is two years in the making. The original proposed rules, issued in March 2022, aimed to ensure consistency in how publicly traded companies provided climate-related information to investors.

Regulations 57

Regulations Risk Management Risk Management Management 57

Capgemini

APRIL 3, 2024

Auditing ChatGPT – Part I Grégoire Martinon, Aymen Mejri, Hadrien Strichard, Alex Marandon, Hao Li Jan 12, 2024 Facebook Linkedin A Chorus of Disruption: From Cave Paintings to Large Language Models Since its release in November 2022, ChatGPT has revolutionized our society, captivating users with its remarkable capabilities. Its rapid and widespread adoption is a testament to its transformative potential.

Out-Tasking 52

Out-Tasking Sourcing Engineering Research 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting