The Global Small Business Blog

OCTOBER 17, 2023

©iStock/upthebanner The U.S. Small Business Administration (SBA) provided Empire State Development (ESD) nearly $1 million in funding in the latest round of the State Trade Expansion Program (STEP). STEP connects businesses in New York state to exporting opportunities abroad through grants for qualifying small and medium-sized businesses. Learn more about how STEP enables small businesses to expand their global reach and competitiveness.

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Administrative 156

IBM Services

OCTOBER 17, 2023

Heavy industries, particularly cement, steel and chemicals, are the top greenhouse gas emitting industries, contributing 25% of global CO2 emission. They use high temperature heat in many of their processes that is primarily driven by fossil fuel. Fighting climate change requires lowering heavy industry emissions. However, these industries face tremendous challenges to reduce greenhouse gas emissions.

Collaborations 108

Collaborations Research Manufacturing Efficiency 108

Perficient Digital Transformation

OCTOBER 17, 2023

Recently, the Cultural Connections ERG held its first “Cultivating Career Growth” event highlighting the experiences of Malvika Malviya, Lead Technical Consultant in India; Ron Jones, Director in the United States; Miroslav Maric, Manager in Serbia and Margarita Hoyos, Lead Software Developer in Colombia, who are part of Perficient’s global community.

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Collaborations Software Management 105

3Pillar Global

OCTOBER 17, 2023

On this episode of The Innovation Engine Podcast, we dive deep into the realm of innovation, change, and the human resistance to new ideas with David Schonthal, an award-winning professor at the Kellogg School of Management. David is the co-originator of the revolutionary “friction theory,” which sheds light on why promising innovations often stumble before reaching their full potential.

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Engineering Marketing Management 105

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

IBM Services

OCTOBER 17, 2023

In a research brief defining “5 trends for 2023,” the IBM Institute for Business Value reports, “In 2023, rapid response is the new baseline. Uncertainty is expected and complexity is compounding. As threats materialize on multiple fronts, organizations must reduce the time from insight to action.” 1 Business and data analysts are intimately familiar with the growing business need for precise, real-time intelligence.

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E-Commerce Automation Streamline Operations Analytics 85

Everest Group

OCTOBER 17, 2023

With slowed IT industry growth, service providers can drive momentum with asset-based business models that center on delivering services built on digital products and platforms or monetizing the platforms and assets themselves. To learn about the advantages and key questions service providers should ask to successfully move to this model, read on. Contact us to explore this further.

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Streamline Operations Reduced Costs Insurance Banking 64

Everest Group

OCTOBER 17, 2023

Webinar The global brands' essential guide to navigating CX delivery October 17, 2023 8:00 AM PT | 10 AM ETT Join this expert panel featuring Everest Group Partner and CX expert, David Rickard , to discover how multi-regional and global brands can grow and deliver game-changing customer experiences.

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Sales Marketing 59

Airswift

OCTOBER 17, 2023

Source: Imagevixen/Shutterstock The high number of renewable energy projects being run in 2023, especially in wind power, is creating more and more green jobs across the country. Australia could be transformed into a world leader in the renewable energy industry. Renewable electricity generation has more than doubled over the last 10 years. In 2022, 32% of Australia’s total electricity generation was from renewable energy sources, including solar (14%), wind (11%) and hydro (6%).

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Everest Group

OCTOBER 17, 2023

ON-DEMAND WEBINAR Untangling the Risks of Generative AI: Solutions to Your Safety Concerns WATCH THE WEBINAR ON-DEMAND There is an increasing urgency among enterprises to explore the potential benefits of generative AI and leverage it to stay ahead of the curve. However, with all its promises, enterprises and providers must be wary of the pitfalls that can hinder its scaled adoption.

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Retail Insurance Healthcare Analytics 59

Blue Ocean

OCTOBER 17, 2023

The first mainstream mention of ESG as a concept came from the United Nations in 2004 in their report titled “ Who Cares Wins.” The report urged stakeholders to consider environmental, social, and governance factors in their financial processes and investments. Simultaneously, worldwide attention on issues of sustainability and diversity began to take off and haven’t faded yet.

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Right-Sizing Government Manufacturing Outsourcing 59

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Everest Group

OCTOBER 17, 2023

Generative Artificial Intelligence’s rapid evolution holds the promise to transform enterprise operations and decision-making across many industries. Several emerging key generative AI (GAI) trends can profoundly impact automation, productivity, and human expertise, but harnessing GAI’s many opportunities will come with risks that will require enterprises to make complex choices and strategically adapt.

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Banking Human Resources Automation Insurance 59

Jonajo Blog

OCTOBER 17, 2023

Introduction The Zero, One, Many (ZOM) principle is a powerful tool that can greatly improve your UX design strategy. At Jonajo Consulting , we’ve found that when used correctly, this principle helps create designs that are visually appealing, functional, and user-friendly. However, like any tool, ZOM has its pros and cons. This article aims to explore both sides and provide actionable tips on how to navigate them successfully.

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Design Flexibility Analytics Efficiency 52

Perficient Digital Transformation

OCTOBER 17, 2023

Perficient’s Cultural Connections ERG Our Cultural Connections Employee Resource Group (ERG) Mission Statement is dedicated to taking our colleagues on a journey in exploring, understanding and advancing the cultural differences that help to shape our workforce and perspectives. The mission of the group is to cultivate a culture of inclusivity and allyship throughout Perficient around the globe.

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Collaborations 52

Planergy Software

OCTOBER 17, 2023

What's Planergy? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

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Accounting Finance Banking Strategic Sourcing 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

OCTOBER 17, 2023

I recently encountered an issue where my non-content blocks (site settings, categories, etc.) were producing a “For This” folder with a missing token. This missing token appeared in custom content, as well as add-ons like Geta Categories. For custom content, two things are required to get a value into that empty token: an XML file under the lang folder and a UIDescriptor.

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Magellan Solutions

OCTOBER 17, 2023

Inbound call center services can help your company achieve an average conversion rate of 10%. It boosts profitability and generates more qualified leads. So, if you’re looking for a way to optimize your customer support operations, look no further than the inbound call center. Inbound call center outsourcing is a cost-effective solution that enables businesses to deliver superior and customized service to keep customers from straying to competitors.

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Call Center Outsourcing E-Commerce Service 52

Perficient Digital Transformation

OCTOBER 17, 2023

The term “business transformation” in healthcare and life sciences sig nifies more than just an industry trend. It represents a comprehensive shift. Beyond the mere adoption of new technologies, it’s about strategically reimagining healthcare delivery, with an emphasis on enhancing outcomes and ensuring the sustainable success of life sciences and healthcare organizations.

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Healthcare Collaborations Marketing Efficiency 52

Magellan Solutions

OCTOBER 17, 2023

Here’s a fun fact: existing customers bring in 68% of all new clients. Most businesses depend on their current customers to sustain and generate new sales. There is a powerful tool that attracts and retains customers. It is called direct marketing inbound teleservices and affects client retention. Are you ready to discover the keys to preserving a loyal customer base?

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Marketing E-Commerce Retail Sales 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Perficient Digital Transformation

OCTOBER 17, 2023

At Perficient , we take pride in our commitment to excellence and continuous learning. Today, we’re excited to celebrate a significant milestone as nine of our employees have successfully passed the recently released XM Cloud Developer Certification Exam. This accomplishment not only highlights the dedication and expertise of our team but also reflects our commitment to staying at the forefront of the latest technological advancements in the industry.

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Service 52

Go4Customer

OCTOBER 17, 2023

In the fiercely competitive landscape of modern business, the significance of customer satisfaction and loyalty cannot be emphasized enough. A happy customer not only has a higher likelihood of returning for repeat business but also becomes a trusted advocate who willingly promotes your products and services to others. One critical arena where customer experience can make or break a business is the call center.

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Call Center Service 40

IBM Services

OCTOBER 17, 2023

Introducing the SAP Business Technology Platform The SAP Business Technology Platform (BTP) is a technological innovation platform designed for SAP applications to combine data and analytics, AI, application development, automation and integration into a single, cohesive ecosystem. BTP is SAP’s integration and application development platform for SAP clients, who want to extend their S/4 system.

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Analytics Automation Design Engineering 86

Paysquare

OCTOBER 17, 2023

We all know that any business’s proper functioning requires proper coordination between various departments and activities. Keeping proper track of the structure of remuneration provided to the employees is of utmost importance when any firm is considered since it helps us to keep an account of cash inflow and outflow. This is why keeping an updated payroll structure is paramount for every organization.

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Payroll Human Resources Administrative Accounting 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Everest Group

OCTOBER 17, 2023

The Israel-Hamas war has immediately increased cyberattacks, depleted technology provider resources, and postponed venture capital funding. While novel cybersecurity products from Israeli startups will face temporary setbacks, the situation may foster future cybersecurity innovation. Read on to explore the impact of this conflict on Israel’s cybersecurity firms, technology providers, enterprises, and venture capitalists.

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Cybersecurity Engineering Offshoring Collaborations 69

IBM Services

OCTOBER 17, 2023

It is vital for organizations to understand how their applications operate to ensure that applications meet expectations for performance, availability and overall end-user experience. This is achieved through application monitoring, and the use of application monitoring software. Broadly speaking, application monitoring software measures application performance, security and compliance, sends alerts when performance baselines are not met, provides insight into the root causes of performance issu

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Automation Software Efficiency Design 79

Capgemini

OCTOBER 17, 2023

Design, build, and run “intuitive” deal desk operations Deepak Bhootra Oct 16, 2023 Facebook Twitter Linkedin Implementing frictionless, digitally augmented, and data-driven deal desk operations can drive operational excellence and increased value across the sales lifecycle. Just as a rally driver relies on a navigator to get them from A to B so they can stay focused on the speed and agility needed to win the race, so the sales function needs an “intuitive deal desk” to optimize deal value while

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Design Sales Analytics Accounting 52