Thu.Feb 08, 2024

article thumbnail

Creating a Consistent Global Customer Experience

The Global Small Business Blog

©iStock/Stock photo and footage Building a global company is easier, but also more nuanced and complex, than ever before. In the past, companies could limit expansion in a more controlled fashion to just one market at a time. In the digital age, global growth is far more continuous and incremental in nature. But with this new approach comes risk: If your customers in one market receive less value than those in another, they perceive your offering differently.

Marketing 193
article thumbnail

How Cloud Management Can Benefit IT Staffing

V-Soft Consulting

IT staffing has become a critical component of organizational success. The industry has been booming and has a great future ahead. However, managing IT infrastructure can be challenging, especially for businesses with limited IT resources. Therefore, cloud computing has emerged as a significant change for organizations seeking to streamline their IT operations and reduce costs.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Composable vs. Headless – The Ultimate Commerce Battle Royale?

Perficient Digital Transformation

The Celtics vs. The Lakers, Boston Red Sox vs. New York Yankees, Frazier vs. Ali. I think all of us have our favorite epic rivalries that stick with us. But what makes rivalries so engaging? Some say it’s the bragging rights, some say it’s the passion, and others say it’s because rivalries tend to bring out the best in each competitor. I tend to lean towards all the above as being the catalyst for why we find them so engaging.

article thumbnail

Creating exceptional employee experiences

IBM Services

As the line between employees’ personal and professional lives becomes more blurred than ever, employees expect a more flexible and empathetic workplace that takes their full selves into account. This shift in employee expectation is happening in a challenging environment of rapid technological advancements, widening skills gaps and unpredictable socioeconomic issues.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Talent Sourcing Secrets for Competitive Businesses: Recruitment Outsourcing

NoonDalton

In a hyper-competitive business environment, success often hinges on a company’s ability to attract, retain, and leverage top-tier talent. Skilled and innovative employees drive growth, productivity, and ultimately, profitability. In this cutthroat landscape, where every advantage counts, talent sourcing emerges as a linchpin strategy for businesses striving to stay ahead.

article thumbnail

The history of ESG: A journey towards sustainable investing

IBM Services

The term ESG, or environmental, social and governance , is well-known in the investor community. It refers to a set of metrics used to measure an organization’s environmental and social impact and has become increasingly important in investment decision-making over the years. But while the term ESG was first coined in 2004 by the United Nations Global Compact, the concept has been around for much longer.

More Trending

article thumbnail

Highest Minimum Wage in the US: Breaking Down the Numbers

Global Expansion

Minimum wage adjustments at the federal & state levels Minimum wage regulations are intricate and continually changing. If your organization has staff in numerous locations, keeping up with these changes might be difficult. While some states are implementing yearly increases to reach $15 per hour eventually, others continue to stick to the federal minimum.

article thumbnail

Accelerating Innovation: Perficient’s Electrifying Partnership with Collegiate Automotive Teams

Perficient Digital Transformation

In the fast-paced world of automotive innovation, Perficient is leading the charge in helping shape the next generation of automotive leaders with its Electrifying the Future of Automotive Program. This year, we have expanded our program to support 13 Formula SAE and Formula Student teams from renowned universities across the United States, Mexico, and Germany.

article thumbnail

Is an Offshore Development Center Your Key to Global Success?

Zinnov

In an increasingly complex and competitive market environment, leaders are plagued by three key considerations to stay ahead: optimizing revenue and costs, driving innovation, and ensuring business continuity. While these are not new business challenges, the need for speed in solving them is more crucial than before. Interestingly, the solution lies in leveraging Offshore Development Center (ODC).

article thumbnail

Sitecore database post upgrade steps

Perficient Digital Transformation

In the first part of this 3 part blog series, we did a deep dive in to the prerequisites required for upgrading Sitecore databases from 9.3.0 to 10.3.1 and steps needed to prepare for it. In the second part, we went over the steps that need to be performed to do the actual upgrade of databases. To conclude this series, we will take a look at steps that need to be executed after we have upgraded our Sitecore databases and code base to 10.3.1 Post Upgrade Steps Go to [link] and execute the steps

Jobbing 52
article thumbnail

Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

article thumbnail

Call Center Technology Needs A Platform Approach | Blog

Everest Group

It feels like the more technology a company deploys in its call center, the more it results in the worst customer experience possible. What used to be a personal conversation with a specific person is now a proliferation of technology channels that create more complexity for the customer and the company. Whether companies recognize it or not, in making these investments, they have assembled a digital platform operations model where the technology and the people in call center operations have bec

article thumbnail

From Mainframe to Modern: How to Navigate legacy OMS Technology Transformations

Perficient Digital Transformation

In the whirlwind world of commerce, staying one step ahead is the name of the game. But there are still many brands that are straddling old-school mainframe tech. It’s like trying to run a marathon in flip-flops! Upgrading to the latest tech architecture can feel like a giant leap, but the agility and business outcomes it yields are worth it. Let’s dive into how we can make this jump with as few hiccups as possible, focusing on three major points and sharing some real-life stories al

article thumbnail

Revolutionizing Customer Service: How Social Media is Transforming Call Center Operations.

Go4Customer

Ever wondered how social media is turning the tables on traditional customer service? In a world where digital dynamics shape our every interaction, the fusion of social media and call center operations has sparked a revolution in customer service. Picture this: a landscape where tweets, posts, and messages become the new customer service hotline. Is your business riding the wave of this transformative journey?

article thumbnail

Rethinking Customer Portals with XM Cloud

Perficient Digital Transformation

Customer Portals are inherently different from public facing websites. They serve as private, secure gateways for users to access personalized information, interact with sensitive data, and perform specific tasks tailored to their needs, such as account management, order tracking and other customer self service functions. These features are inherently custom, requiring integration into backend systems using a variety of API’s and patterns.

article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

‘Agile Sourcing’ at GSA UK 2024

Neo Group

#post_excerptNeo Group's Hemant Puthli, Principal Partner presents his key note on 'Agile Sourcing' at GSA UK 2024 held in London, UK.

article thumbnail

Guide: Creating an AI-powered web app

Perficient Digital Transformation

Guide: Creating an AI-powered web app In today’s digital age, the fusion of AI and app development empowers even beginners to craft innovative solutions with minimal coding. If you’re fascinated by the prospects of integrating AI into applications and unsure where to start, you’re in the right place. This guide will walk you through creating a simple app using Streamlit for the web interface and OpenAI to add intelligence.

Design 52
article thumbnail

Chaired a panel discussion on Sustainable Sourcing

Neo Group

Hemant Puthli chaired a panel discussion on sustainable sourcing symposium held on January 31, 2024 in London #

article thumbnail

Celebrating Six Years of Excellence: EHI

Perficient Digital Transformation

On Wednesday, January 25, 2024, the EHI team at the Chennai office gathered for a special celebration marking the remarkable six-year journey of the project. Team members from various cities joined virtually, adding a sense of unity to the festivities. The leadership team seized the occasion to surprise the hardworking team with individual awards, recognizing their dedication and achievements.

article thumbnail

Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

article thumbnail

The history of climate change

IBM Services

Tackling global climate change and tracking greenhouse gas emissions has become an all-hands-on-deck endeavor. The World Bank recently launched an initiative, in collaboration with NASA and the European Space Agency, to collect and organize satellite-based measurements of concentrations of greenhouse gases in the atmosphere. 1 Back on Earth’s surface, companies around the world are also tracking greenhouse gas emissions —the ones produced by their businesses and value chains.

article thumbnail

Broadcom’s Acquisition of VMware Sparks Unprecedented Chaos in the Virtualization World | Blog

Everest Group

Broadcom’s staggering US$61 billion acquisition of VMware in January marked one of the largest technology deals ever. Broadcom’s reputation for radical cost-cutting and focus on short-term shareholder value following acquisitions has raised concerns about VMware’s future direction. Read on for recommendations for enterprises, service providers, and competitors to deal with the aftermath of the acquisition of VMware.

article thumbnail

Preparing for the EU AI Act: Getting governance right

IBM Services

The European Artificial Intelligence Act, while not yet law, is driving new levels of human oversight and regulatory compliance for artificial intelligence (AI) within the European Union. Similar to GDPR for privacy, the EU AI Act has potential to set the tone for upcoming AI regulations worldwide. The European Parliament reached a provisional agreement on the EU AI Act in December 2023, it is now making its way through the final phases of the legislative process and is expected to rollout in st

article thumbnail

Customer-Centric Product Development

Capgemini

Customer-Centric Product Development Leveraging Digital Continuity in F&B Michael Benko 12 Dec 2023 Facebook Twitter Linkedin Learn about Customer-Centric Product Development and Digital Continuity, and how these can drive success in the food and beverage (F&B) industry. In the fast-paced and highly competitive Food and Beverage (F&B) industry, staying ahead of the curve requires more than just innovative recipes and efficient production processes.

article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

The history of renewable energy

IBM Services

Renewable energy is critical to combatting climate change and global warming. The use of clean energy and renewable energy resources—such as solar, wind and hydropower—originates in early human history; how the world has harnessed power from these resources to meet its energy needs has evolved over time. Here’s a quick look at how different forms of renewable power generation evolved to diversify the global energy sector and the world’s energy supply.