Everest Group

MARCH 26, 2024

Analytics and Artificial Intelligence (AI) Services Specialists Amid the macroeconomic headlines, many enterprises seek a proven RoI track record before committing to investments in Analytics and AI. Additionally, a stringent regulatory environment is prompting enterprises to cautiously approach the adoption of generative AI.

Analytics 96

Analytics Service Healthcare Marketing 96

Everest Group

JANUARY 17, 2022

Data & Analytics. VIEW THE FULL REPORT.

Analytics 52

Analytics Service Marketing 52

31 West

NOVEMBER 25, 2023

Schools and universities are leveraging cloud platforms for various purposes, from data storage and management to facilitating online learning and collaboration. These systems allow more efficient coursework management, schedules, and student performance data.

Flexibility 242

Flexibility Collaborations Research Administrative 242

31 West

APRIL 16, 2024

Consider cloud server support or outsourcing help desk services as examples – these are not only cost-effective solutions but also significant shifts in operational thinking that enable you to take your company to the next level. Utilize Cloud Services Migrating to cloud services translates into direct cost-efficiency for companies.

Software 130

Software Labor Costs Out-Tasking Automation 130

Everest Group

APRIL 15, 2024

People Analytics Platforms In today’s business environment, talent decisions must transcend subjective opinions or gut feelings. Data-driven insights from people analytics platforms empower organizations to make informed talent management decisions.

Analytics 64

Analytics Sourcing Healthcare Marketing 64

Perficient Digital Transformation

MARCH 6, 2024

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. The guidance lays forth expectations for how healthcare organizations collect data on activities that take place on their website and mobile apps.

Healthcare 122

Healthcare Marketing Analytics Regulations 122

31 West

APRIL 16, 2024

Many institutions focus on bureaucracy in customer service. Higher education institutions can improve services by understanding who their customer is. Institutions should offer training to improve their customer service teams. Here are different strategies to help improve customer service in higher education.

Customer Service 130

Customer Service Service Call Center Customer Support 130

31 West

MARCH 31, 2024

This cloud-based customer service management tool offers excellent versatility, as it works for businesses across multiple industries. Whether you have a retail store, an eCommerce platform, or provide after-hour call center services , Zendesk is an ideal way to manage the most crucial aspect of your business – your customers.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Perficient Digital Transformation

FEBRUARY 28, 2024

Perficient’s Jay Jackson, director of Adobe Digital Marketing and CDP, will host a fireside chat with Joseph about the global financial services leader’s successful journey to consolidate and optimize the Adobe Experience Platform.

Analytics 109

Analytics Marketing Service Insurance 109

Redial

AUGUST 16, 2023

According to data from Boston Consulting Group , from organic growth to on-demand financial solutions and personalized loans, different companies like fintech and digital banking are estimated to grow up to 7%. Data Security and Privacy: Debt collection involves handling sensitive personal and financial information.

Call Center 130

Call Center Service Regulations Cybersecurity 130

31 West

NOVEMBER 23, 2023

With rapid technological advancements rolling ever onwards, IT outsourcing service providers need to remain ahead of the curve. The key is scrutinizing and adopting emerging data trends as early as possible. Let’s look at some of these trends, and the steps outsourcing services are taking to embrace them.

Outsourcing 130

Outsourcing Service IT Outsourcing Analytics 130

Perficient Digital Transformation

APRIL 16, 2024

Whether it’s responding to government mandates regarding interoperability and data privacy or customer demand for a seamless digital experience, constant evolution is key to staying at the forefront of industry standards. We were included in the categories of IT Services and Interoperability.

Marketing 99

Marketing Healthcare Insurance Advisory 99

V-Soft Consulting

AUGUST 3, 2023

In fact, according to Dimension Data, more than 80% of organizations consider customer experience as a competitive differentiator and around the same number of consumers say they consider experience as essential as a part of the services the company offers. Customer experience has become a key differentiator for success.

Analytics 98

Analytics Service Customer Service 98

31 West

APRIL 16, 2024

HubSpot works for all – be it a help desk company offering after hours call handling service or a small retail store that wants a robust CRM solution. Customer Service : It consists of the ticketing system that helps your support service department track user queries from the initiation phase to the resolution.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

Perficient Digital Transformation

MARCH 5, 2024

Hey there, data enthusiasts! Today, we’re diving headfirst into the world of advanced reporting and analytics in Salesforce, with a special focus on leveraging Einstein Analytics to unlock the full potential of your data. Introducing Einstein Analytics So, what exactly is Einstein Analytics?

Analytics 59

Analytics Finance Sales Customer Service 59

3Pillar Global

JANUARY 9, 2024

On this episode of The Innovation Engine , we dig into the recent past and upcoming future of innovation in the Financial Services industry. Tune in to this robust conversation as Rob, Jennifer, and Albert lay out a roadmap for the future of innovation in Financial Services.

Service 105

Service Right-Sizing Analytics Regulations 105

Magellan Solutions

FEBRUARY 14, 2024

Improved customer service – Outsourced centers handle high call volumes extremely efficiently, reducing hold times. Latest technology – Large outsourcers invest heavily in analytics, CRM, speech recognition, and other tools to optimize the patient experience and provider operations. This raises satisfaction.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

3Pillar Global

JANUARY 2, 2024

Model operationalization (ModelOps) encompasses all advanced analytics decisions within the organization, including your AI models. By standardizing, scaling, and augmenting analytics, information services companies will be best positioned to build products informed by governed, trustworthy data.

Engineering 105

Engineering Collaborations Analytics Government 105

Offshore India Data Entry

APRIL 19, 2024

Outsourcing services can be broadly categorized into two main types: 1. Examples include payroll management, data entry, and accounting services. Front-Office Outsourcing: Front-office BPO involves customer-related services, such as marketing or tech support.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

IBM Services

APRIL 1, 2024

Stacking strong data management, predictive analytics and GenAI is foundational to taking your product organization to the next level. With IBM watsonx™ Assistant, companies can build large language models and train them using proprietary information, all while helping to ensure the security of their data.

Analytics 82

Analytics Sales Out-Tasking Automation 82

IBM Services

JANUARY 30, 2024

In the last post , we looked at creating a blueprint for a sustainable data center. Now we’ll look at how to get the most out of a modern data center. Get inspired A successful data center implementation can best be described as a distributed, dynamic, efficient and resilient IT nucleus.

E-Commerce 77

E-Commerce Analytics Manufacturing Streamline Operations 77

Everest Group

NOVEMBER 3, 2022

Leading insurance organizations seek to be more data-driven in their business decisions by harnessing the full potential of the data that resides within their enterprise boundaries. In this blog, we will explore the potential benefits for carriers of unlocking data in the insurance value chain. Source, Everest Group.

Insurance 98

Insurance Analytics Sourcing Efficiency 98

3Pillar Global

DECEMBER 18, 2023

Those with prior experience in machine learning, AI-ready data, AI platforms and mature capabilities were well-positioned to be first-to-market with meaningful AI and LLM use cases. For some examples of how this is already happening within the information services sector, take a look at these three examples.

Service 97

Service Supply Chain Management Out-Tasking Analytics 97

Offshore India Data Entry

JANUARY 3, 2024

Expanding business operations internationally comes with immense data and document processing challenges. Offshore BPO enables the outsourcing of data entry and document processing tasks to expert BPO company overseas, which powers efficient, cost-effective global growth. to highly skilled BPO companies based overseas.

Offshoring 98

Offshoring BPO Data Entry Outsourcing 98

IBM Services

MARCH 29, 2024

If you’re currently using traditional AI, advanced analytics, and intelligent automation, aren’t you already getting deep insights into asset performance? Challenge 1: Orchestrate relevant data The journey to generative AI begins with data management. Undoubtedly. But what if you could optimize even further?

Management 88

Management Services Contracting Analytics Collaborations 88

IBM Services

FEBRUARY 28, 2024

Sourcing teams are automating processes like data analysis as well as supplier relationship management and transaction management. This helps reduce errors to improve data quality and response times to questions, which improves customer and supplier satisfaction. Try out cognitive intelligence free for 30-days.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

IBM Services

APRIL 18, 2023

ISO 20022 is a global standard for financial messaging that aims to standardize electronic data interchange between financial institutions. It provides a structured way of exchanging data for financial transactions, including payments, securities and trade services. Real-Time Payments and Wire Transfer).

Banking 115

Banking Analytics Risk Management Risk Management 115

Amzur

JANUARY 31, 2024

With many companies still dealing with manual tasks and data overload, clunky workflows, limited data insights, customization hurdles, and talent gaps, the recent release of NetSuite 2024.1 Users can then refine these drafts to save time and boost efficiency in areas like customer service, HR, and marketing. With NetSuite 2024.1,

Data Entry 103

Data Entry Finance Out-Tasking Analytics 103

IBM Services

OCTOBER 30, 2023

In today’s digital age where data stands as a prized asset, generative AI serves as the transformative tool to mine its potential. Businesses globally recognize the power of generative AI and are eager to harness data and AI for unmatched growth, sustainable operations, streamlining and pioneering innovation.

Analytics 83

Analytics Retail Insurance Streamline Operations 83

Amzur

APRIL 18, 2024

AI offers powerful solutions to automate complex processes, enhance decision-making with predictive analytics, and streamline IT operations. This system analyzes and interprets security data, including unstructured texts, to provide faster and more accurate threat detection and response. 7 CIO Challenges In 2024: 1.

Cybersecurity 100

Cybersecurity Out-Tasking Automation Research 100

Offshore India Data Entry

APRIL 12, 2024

Introduction Running an ecommerce store can be thrilling, but ecommerce product data entry can quickly become a time-sucking black hole. Discover how outsourcing product data entry can free up your team, boost accuracy, and scale your ecommerce business effortlessly. What is Product Data Entry Outsourcing ? Let’s dive in.

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

Everest Group

DECEMBER 15, 2023

The combination of Artificial Intelligence (AI) and data and analytics (D&A) can deliver superior, efficient, and personalized customer experience (CX). Data forms the basis of CX strategies, providing valuable insights into customer behavior.

Analytics 64

Analytics Out-Tasking Cybersecurity Automation 64

Perficient Digital Transformation

JUNE 7, 2022

Overview: Today the terminology “Data Analytics” becomes a buzz across all industries & enterprises. Every organization strongly believes Data Analytics greatly helps to get insight & accelerate the business strategies in order to grow & lead in their fast and ever-changing markets. Databricks SQL.

Right-Sizing 138

Right-Sizing Analytics Engineering Out-Tasking 138

Everest Group

JUNE 26, 2023

The shift toward value-based care has presented various opportunities such as telehealth, population data analytics, remote patient monitoring, commercial models based on risk assessment, increased investment in care management, and a greater emphasis on digital initiatives, particularly automation and analytics.

Healthcare 96

Healthcare Analytics Administrative Marketing 96

Perficient Digital Transformation

JULY 19, 2022

A guide towards an entry to Google Analytics with Naeem Sheikh. What is Google Analytics? Google Analytics is a web analytics service offered by Google that will help in tracking website traffic and generate an easy understandable report to analyze the performance of your website. Why Google Analytics?

Analytics 126

Analytics Sourcing Accounting Engineering 126

IBM Services

SEPTEMBER 7, 2023

This is where harnessing artificial intelligence (AI) and data analytics can help. Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources. On average, 3.3 Global electricity demands continue to rise.

Analytics 99

Analytics Research Sourcing Automation 99

IBM Services

MARCH 22, 2023

Accelerate your analytics transformation journey with IBM data management solutions The opportunity to work with many clients on their analytics journey inspires us to achieve even greater heights with our solutions.

Analytics 69

Analytics Management Government Reduced Costs 69