Everest Group

OCTOBER 12, 2023

What questions does the webinar answer for the participants? Watch as our sustainability experts discuss how enterprises can leverage OKRs for their sustainability initiatives and transition from the conventional KPI and SLA approaches to an OKR-driven methodology. What are OKRs? Why use OKRs for sustainability specifically?

Impact Sourcing 69

Impact Sourcing Sourcing Software Efficiency 69

Everest Group

OCTOBER 4, 2022

On-Demand Webinar. How are Leading Organizations Delivering Exceptional Customer Experience? The global customer experience (CX) outsourcing market saw an astounding increase of 12-14% in 2021, with the current market size standing at US$100-102 billion. Webinar. David Rickard. Vice President.

Outsourcing 59

Outsourcing Analytics Customer Service Managed Services 59

Perficient Digital Transformation

FEBRUARY 8, 2022

Perficient’s Kevin Colletti recently joined forces with Srini Alagarsamy and Patrick Daly from GM Financial, as well as Adobe’s Chris Young to present the webinar, “How GM Financial Elevates the Customer Experience with Journey Science.” 76% of customers get frustrated when their service experiences are not personalized.

Retail 69

Retail Collaborations Customer Service Service 69

Everest Group

JANUARY 22, 2024

Generative Artificial Intelligence (AI) is poised to revolutionize customer experience management (CXM) by creating personalized, empathetic, and more fulfilling experiences that drive brand loyalty and business growth. Learn more on this topic in the webinar, The Generative AI Advantage in Enterprise CXM Operations.

Management 64

Management Regulations Sales Banking 64

IBM Services

FEBRUARY 26, 2024

Generative AI holds tremendous potential to help improve all manner of operations and customer engagement. With IBM NS1 Connect, we’re delivering a customer experience that can help businesses drive revenue, lower customer churn, and improve the agility of network teams.

Automation 102

Automation Retail Banking Efficiency 102

Perficient Digital Transformation

MARCH 4, 2022

Consumers have more access to goods and services than ever with unlimited merchant options. These options have accelerated the shift in eCommerce as well as evolved the needs, preferences, and expectations of today’s digital-first consumer. What’s Next for Commerce in the Digital Age.

Retail 69

Retail Sales Accounting Marketing 69

Perficient Digital Transformation

FEBRUARY 27, 2024

But here is the big question: Is the experience your digital product catalog delivers as innovative as y our products ? Often, the answer is “No,” and that’s not surprising. Let’s look at a few ways medical device marketers can supercharge the digital product catalogs. It’s every marketer’s dream. But what can get us close?

Healthcare 52

Healthcare Manufacturing Marketing Design 52

IBM Services

OCTOBER 13, 2023

These shifting dynamics bring about unexpected disruptions—like changes in levels of demand—impacting your ability to effectively manage your inventory, satisfy your customer needs, and ultimately your bottom line. Our digitized economy requires speed: leveraging the right information at the right time.

Marketing 73

Marketing Supply Chain Management E-Commerce Automation 73

Everest Group

JANUARY 5, 2023

Everest Group delivered the key findings from this research in a December 13 webinar, “Rise Above Economic Uncertainty and Succeed.” The webinar deck and recording are available for complimentary download. Adapting to evolving customer needs and business models. Slowdown in customer decision making. Price/cost pressures.

Outsourcing 52

Outsourcing Management Nearshoring Research 52

Perficient Digital Transformation

MARCH 3, 2023

In this post, we’ll walk through how Amazon Web Services (AWS) and Perficient, a Platinum Partner for Adobe, can help customers accelerate their Digital Content Management with Adobe Experience Manager. Customers want experiences that are consistent and connected across every touchpoint.

Management 64

Management Out-Tasking Engineering Analytics 64

Everest Group

DECEMBER 16, 2022

The FIFA World Cup 2022 was a global arena for marketers and brands to display revolutionary technologies that create immersive fan experiences based on Web 3.0. With over a million fans having visited Qatar for the World Cup, the tournament is expected to have been one of the largest sporting events for brands in the digital world.

Marketing 52

Marketing E-Commerce Management Sourcing 52

Everest Group

FEBRUARY 26, 2024

Acquiring Discover would give Capital One access to a credit card network of more than 300 million cardholders. This strategic move is essential for these financial institutions to compete effectively with larger players, particularly as customer engagement transitions from physical to digital platforms.

Banking 59

Banking Risk Management Risk Management Marketing 59

Perficient Digital Transformation

OCTOBER 4, 2023

Distributors play a crucial role in the supply chain, acting as intermediaries between manufacturers and end customers. It’s essential to stay customer-focused, monitor industry trends, and be open to change to remain competitive and thrive in the ever-evolving B2B landscape.

E-Commerce 52

E-Commerce Supply Chain Management Regulations Streamline Operations 52

Everest Group

JANUARY 12, 2024

While the future of digital assets was once uncertain, the recent surge in investments, partnerships, and pilot use cases spearheaded by banks and technology giants has laid the doubts to rest. This holds particularly true for cryptocurrencies, stablecoins, and Central Bank Digital Currencies (CBDCs). Read on to learn more.

Banking 64

Banking Retail Insurance Collaborations 64

Everest Group

JULY 19, 2023

The company’s digital workplace strategy emerged as one of the key themes attracting our attention. The initiative emphasizes innovation and new technology solutions, increasing brand awareness and customer engagement. Dedication to the digital workplace We were most intrigued by the DWS update. With all the talk about XLA 2.0,

Cybersecurity 52

Cybersecurity Human Resources Government Collaborations 52

Hyland

SEPTEMBER 22, 2022

Priemer explained the importance and role of Hyland solutions in helping enable customers’ organizational needs and priorities, including operational improvement and efficiency, increased automation, information authenticity and greater insights. Ed McQuiston on the importance of total experience. Awesome presentations.

Sales 52

Sales Research Accounting Engineering 52

IBM Services

NOVEMBER 3, 2023

In the age of constant digital transformation, organizations should strategize ways to increase their pace of business to keep up with — and ideally surpass — their competition. Customers are moving quickly, and it is becoming difficult to keep up with their dynamic demands. Hungry for more?

Sourcing 78

Sourcing E-Commerce Automation Analytics 78

Amzur

JANUARY 10, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This automation optimizes resource allocation and accelerates the overall process.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

Everest Group

DECEMBER 14, 2022

Looking back at the downturn in 2008, new FinTech trends emerged, including personal finance management (PFM), insurance aggregators and marketplace, robo-advisors, crowdfunding, challenger/neo/digital-only banks, and cryptocurrencies. Firms like Roostify and Ribbon want to orchestrate the end-to-end home-buying experience.

Banking 72

Banking Insurance Finance Advisory 72

Everest Group

MAY 22, 2023

Don’t miss the webinar, Welcoming the AI Summer: How Generative AI is Transforming Experiences. “In AI-assisted branding Perceived implication: GAI’s capabilities can improve digital media and also can impact traditional channels in areas of product ideation, branding initiatives, and advertising campaigns.

Marketing 52

Marketing Sales Out-Tasking Streamline Operations 52

Automation Anywhere

OCTOBER 22, 2020

The more you train and enable your people to use that technology, the faster and easier your organization can scale and take advantage of digital transformation. You can take advantage of technical webinars as well as virtual instructor-led training classes (VILT). The ability to scale can equal higher ROI.

Robotics Process Automation 98

Robotics Process Automation Automation Reduced Costs Out-Tasking 98

IBM Business Partners

SEPTEMBER 30, 2021

Using leading edge technology platforms combined with custom software development, Agile, and DevOps practices, Axcelinno helps solve the toughest challenges by creating exceptional digital experiences through integrated design, data, engineering, delivery and operations.

Co-Sourcing 52

Co-Sourcing Design Software Marketing 52

Everest Group

MARCH 19, 2024

Instead, they should embrace quantum computing as a service that provides multiple benefits, such as scalability, elasticity, reduced costs, and increased accessibility. Providers can collaborate with enterprises on R&D initiatives and develop custom algorithms and applications tailored to their business needs.

Supply Chain Management 59

Supply Chain Management Research Collaborations Reduced Costs 59

Everest Group

JANUARY 3, 2022

CoEs have proven instrumental for GBS organizations to drive initiatives and deliver access to high-demand skills and competencies, accelerating improvements and pushing efforts forward for faster execution. We will be covering this in more detail in our upcoming webinar, 5 Success-driving Actions GBS Organizations Need in 2022.

Robotics Process Automation 52

Robotics Process Automation Automation Global Business Services Finance 52

Everest Group

DECEMBER 9, 2022

or Web3) – a new intelligent and decentralized internet that will be more responsive, interactive, and tailor-made to enhance customer experience – is poised to take off. As the industry experiments with Web3 to unlock benefits, the supporting infrastructure that enables the next internet version also is evolving.

Government 52

Government Service Marketing Sourcing 52

Perficient Digital Transformation

AUGUST 9, 2022

Google Analytics – the linchpin of every digital marketer’s data reporting schema – is set to go through some big changes in the next year. We recently presented a LinkedIn Live webinar to answer some of the most frequent questions we’ve been receiving about the changeover. The way we think about the customer journey is changing.

Analytics 64

Analytics Call Center Marketing Flexibility 64

Everest Group

NOVEMBER 16, 2022

Multiple consumer and business brands have taken the first steps in experimenting with Web 3.0 business, the creator economy, decentralization, social commerce, immersive experience, trust, and sustainability. enabled payment system; or an energy company incentivizing customers to sustainably consume power with crypto assets.

Finance 52

Finance Software Human Resources Banking 52

Everest Group

NOVEMBER 16, 2022

Multiple consumer and business brands have taken the first steps in experimenting with Web 3.0 business, the creator economy, decentralization, social commerce, immersive experience, trust, and sustainability. enabled payment system; or an energy company incentivizing customers to sustainably consume power with crypto assets.

Finance 52

Finance Software Human Resources Banking 52

Amzur

JANUARY 18, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This automation optimizes resource allocation and accelerates the overall process.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This automation optimizes resource allocation and accelerates the overall process.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This automation optimizes resource allocation and accelerates the overall process.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JUNE 7, 2023

As per a recent CFO survey on accelerating enterprise transformation, 53% of CFOs say they plan to focus on digital transformation using data analytics, AI, automation, and cloud solutions. Regular workshops and webinars keep the workforce up to date on evolving regulations, best practices, and potential risks.

Finance 52

Finance E-Commerce Analytics Risk Management 52

Presidio

APRIL 2, 2019

As Intel unveils two important new products for the modern data center – the 2nd Generation Intel® Xeon® Scalable processor and Intel® Optane™ DC persistent memory – Presidio looks at a few of the features that will have the greatest impact on our customers as they plan their move to IT transformation.

Software 56

Software Flexibility 56

SIG Speaks

MAY 2, 2022

On May 18, Canda Rozier CIAP, Sourcing Executive & former CPO, will share her digitization journey as a CPO. Power Hour Webinars. In this webinar, Duncan Jones, Vice President from Forrester will join Alex Saric, Chief Marketing Officer at Ivalua, who will reveal the results of the study! register now. . register now. .

Sourcing 40

Sourcing Finance Shared Services Automation 40

Planergy Software

AUGUST 18, 2023

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. They may also have relevant work experience in the field or a similar role in place of formal education.

Management 52

Management Administrative Out-Tasking Finance 52

Planergy Software

AUGUST 18, 2023

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. They may also have relevant work experience in the field or a similar role in place of formal education.

Management 52

Management Administrative Out-Tasking Finance 52

Magellan Solutions

JULY 29, 2021

But little of it made customers happy. . Even as nascent applications in artificial intelligence (AI) gained traction in the 2000s, telemarketing companies Philippines were more focused on using tech to slash costs than they were on improving customer experience. . It dramatically heightened customers’ expectations.

Call Center 52

Call Center Sales Analytics Insurance 52