IBM Services

DECEMBER 20, 2023

Artificial intelligence (AI) is a transformative force. The automation of tasks that traditionally relied on human intelligence has far-reaching implications, creating new opportunities for innovation and enabling businesses to reinvent their operations. What is an AI strategy?

Right-Sizing 80

Right-Sizing Government Out-Tasking Outsourcing 80

IBM Services

MARCH 8, 2024

As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. The ecosystem has become more complex as business models advance and new ecommerce trends appear.

E-Commerce 88

E-Commerce Retail Sales Marketing 88

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

IBM Services

FEBRUARY 16, 2024

And why do both matter for your business? Customer experience , or CX, is a holistic accounting of customers’ perceptions resulting from all their interactions with a business or brand, whether online or in-store. So what are the key differences in customer service vs. customer experience?

Customer Service 98

Customer Service Service Customer Support Sales 98

31 West

SEPTEMBER 15, 2022

By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. What are the Top Managed Services Trends that will Change the Future of Business? Artificial Intelligence Powered. Enhanced Security.

Managed Services 130

Managed Services Management Service Administrative 130

Everest Group

NOVEMBER 23, 2023

With cloud spending under scrutiny, generating the most value from AWS investments while still delivering the innovation enterprises demand is crucial. L earn the key questions stakeholders should ask when evaluat ing their AWS cloud strategy in this blog.

Analytics 52

Analytics Government Research Regulations 52

IBM Services

DECEMBER 20, 2023

Creating happy customers should be a major business goal of every organization, as those types of customers are more likely to become repeat purchasers and make the effort to recommend products to their friends and family through word-of-mouth. Doing so increases the potential for profitability and customer retention.

Customer Service 70

Customer Service Customer Support Service Sales 70

IBM Services

DECEMBER 5, 2023

Poor service is the top reason consumers stop purchasing from a company, according to Salesforce’s State of the Connected Customer Report. Make customer-centricity a core component of your strategy Customers today are more conscientious of the values of and delivered by the organizations from which they buy goods and services.

Customer Service 69

Customer Service Service Customer Support Call Center 69

Everest Group

NOVEMBER 28, 2023

The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. In this challenging environment, MGAs need to demonstrate steadfast strategic underwriting prowess, build a solid business case heavily focused on cost optimization, and exhibit excellent data and engineering capabilities.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

IBM Business Partners

JUNE 29, 2023

When a critical asset like an expensive piece of machinery or infrastructure breaks unexpectedly, it affects customers and can cost companies millions. To be successful, businesses need to have clear, real-time visibility into the condition of their assets and a plan to keep them running smoothly and make repairs quickly when things break.

Reduced Costs 87

Reduced Costs Analytics Management Software 87

Anexa

JULY 21, 2022

CX is a buzzword and business term that we have all become familiar with. It is the driving principle behind successful commerce – a remarkable customer experience is critical to the sustained growth of any business. A positive customer experience promotes loyalty, retains customers, and generates brand advocacy.

BPO 52

BPO Data Entry Outsourcing Sales 52

VXI

MARCH 17, 2023

While digital technologies continue to take center stage, achieving successful transformation is as much about people and relationships as it is about automation and AI. In fact, Roku was recently recognized as one of Fast Company’s top 10 most innovative companies in North America.

Advisory 52

Advisory Outsourcing Design Business Process Outsourcing 52

Amzur

SEPTEMBER 2, 2021

Do you know more than 80% of businesses striving toward digital-first strategy post-pandemic? Have you ever thought of what is the digital-first culture and its impact on the business? If not, it’s time to think and embrace modern technologies to ensure you have the best business strategy to navigate uncertain times.

Automation 92

Automation Out-Tasking Marketing Analytics 92

3Pillar Global

MAY 18, 2023

While companies claimed the “secret sauce” to winning over customers depended solely on the quality of their service or product offerings in the past, this no longer holds true. With an increasingly competitive ecommerce landscape, businesses must prioritize the customer experience more than ever before.

Banking 98

Banking Automation Out-Tasking Marketing 98

IBM Business Partners

AUGUST 28, 2023

With nearly 5 billion users worldwide—more than 60% of the global population —social media platforms have become a vast source of data that businesses can leverage for improved customer satisfaction, better marketing strategies and faster overall business growth. How does text mining work?

Co-Sourcing 58

Co-Sourcing Marketing Out-Tasking Sourcing 58

Everest Group

JUNE 23, 2022

Once viewed primarily as troubleshooters who solely fix computer issues, today’s technical support engineers are complex problem solvers delivering next-generation solutions who also are emphatic brand champions. The soft and technical skills needed for this integral position are morphing.

Engineering 40

Engineering Jobbing Analytics Manufacturing 40

3Pillar Global

APRIL 15, 2021

We’ve been talking about digital transformation for years at this point, but many companies are still struggling to bring their systems and processes into the 21st century. According to the firm, successful transformation initiatives require the following: Clear priorities with a direct link to measurable business goals.

Software 40

Software Right-Sizing Cybersecurity Supply Chain Management 40

Everest Group

DECEMBER 15, 2023

The combination of Artificial Intelligence (AI) and data and analytics (D&A) can deliver superior, efficient, and personalized customer experience (CX). Learn more about how AI and D&A can work together to deliver exceptional CX in this blog.

Analytics 64

Analytics Out-Tasking Cybersecurity Automation 64

IBM Services

NOVEMBER 14, 2023

Data monetization is a business capability where an organization can create and realize value from data and artificial intelligence (AI) assets. A value exchange system built on data products can drive business growth for your organization and gain competitive advantage.

Co-Sourcing 114

Co-Sourcing Sourcing Right-Sizing Analytics 114

IBM Services

MAY 10, 2023

This week, we’re thrilled to bring together thousands of IBM clients, partners, business leaders and stakeholders at our annual Think® Conference being held in Orlando, Florida. As you’ve heard IBM CEO Arvind Krishna share many times, IBM is a hybrid cloud and artificial intelligence company.

Automation 88

Automation Out-Tasking Collaborations Design 88

Perficient Digital Transformation

MARCH 5, 2024

Some represent opportunities, others are things to watch out for – all will provide you value to have them on your radar. Combined with The impact of AI t his year will see four key trends: Audience-First Approach: A deeper focus on understanding target audiences, embodying empathy, and producing human-focused content.

Marketing 52

Marketing Out-Tasking Sales Engineering 52

IBM Business Partners

AUGUST 11, 2023

The rise of digital transformation and the increased popularity of cloud computing helps companies deliver unique services to customers online and leads many organizations to consider themselves as technology companies. And technology budgets are rising commensurate to this new reality. IT spending is expected to increase to $4.6

Management 82

Management Out-Tasking Software Automation 82

IBM Services

SEPTEMBER 13, 2023

Yet most companies are unhappy with the level of success they’ve seen to date. Organizations can mitigate this scenario by leveraging advanced analytics, artificial intelligence (AI) and machine learning (ML) to build next-generation capabilities today. This is especially important in customer interactions.

Retail 99

Retail Manufacturing Analytics Sales 99

IBM Services

NOVEMBER 10, 2023

In the last few years alone, we’ve seen how essential semiconductors can be and why companies need to develop this technology rapidly to maximize productivity. As semiconductor manufacturers strive to keep up with customer expectations, electronic design automation (EDA) tools are the keys to unlocking the solution.

Manufacturing 89

Manufacturing Healthcare Design Flexibility 89

IBM Business Partners

JUNE 14, 2023

Smart manufacturing (SM)—the use of advanced, highly integrated technologies in manufacturing processes—is revolutionizing how companies operate. These features use data from multiple machines simultaneously, automate processes and provide manufacturers more sophisticated analyses.

Manufacturing 78

Manufacturing Supply Chain Management Analytics Robotics Process Automation 78

IBM Services

MARCH 28, 2024

As cloud computing continues to transform the enterprise workplace, private cloud infrastructure is evolving in lockstep, helping organizations in industries like healthcare, government and finance customize control over their data to meet compliance, privacy, security and other business needs. billion by 2033, up from USD 92.64

Healthcare 109

Healthcare Software Administrative Finance 109

IBM Business Partners

JUNE 26, 2023

The global automotive industry is in the midst of major changes and challenges against the trend of electrification and intelligence. With the intensification of the price war, some car companies have even withdrawn from the market. That presents big challenges for the company in terms of labor cost and efficiency.

Co-Sourcing 66

Co-Sourcing Automation Manufacturing Software 66

IBM Services

FEBRUARY 9, 2023

Today, retail businesses continue to grapple with an array of issues such as inflation and supply chain risks, relentless consumer demand, supply shocks, trade restrictions, labor shortages and constraints, and dependence on “just-in-time” inventory systems.

Retail 40

Retail E-Commerce Supply Chain Management Automation 40

IBM Business Partners

JULY 5, 2023

From a wastewater treatment plant that an entire city depends on to a smaller-sized transportation company expected to provide timely deliveries, businesses of all sizes rely on the assets and equipment they own to create value every day. Assets are both physical and non-physical items that companies own and use to create value.

Management 58

Management Analytics Right-Sizing Software 58

IBM Services

JANUARY 30, 2024

Multicloud architecture not only empowers businesses to choose a mix of the best cloud products and services to match their business needs, but it also accelerates innovation by supporting game-changing technologies like generative AI and machine learning (ML). to total $678.8 billion in 2024, up from $563.6

Regulations 101

Regulations Flexibility Automation Healthcare 101

SirionLabs

AUGUST 2, 2021

Did you know that poor contract management continues to cost companies 9% of their bottom line ? . Gartner defines contract management as “a solution and process for managing the lifecycle of contracts created and/or administered by or impacting the company.” thereby reducing risk from maverick contracting.

Management 52

Management Collaborations Finance Automation 52

SirionLabs

AUGUST 2, 2021

Did you know that poor contract management continues to cost companies 9% of their bottom line ? . Gartner defines contract management as “a solution and process for managing the lifecycle of contracts created and/or administered by or impacting the company.” thereby reducing risk from maverick contracting.

Management 52

Management Collaborations Finance Automation 52

SirionLabs

AUGUST 2, 2021

Did you know that poor contract management continues to cost companies 9% of their bottom line ? . Gartner defines contract management as “a solution and process for managing the lifecycle of contracts created and/or administered by or impacting the company.” thereby reducing risk from maverick contracting.

Management 52

Management Collaborations Finance Automation 52

IBM Business Partners

AUGUST 4, 2023

When effectively implemented, a data democracy simplifies the data stack, eliminates data gatekeepers, and makes the company’s comprehensive data platform easily accessible by different teams via a user-friendly dashboard. It’s often described as a way to simply increase data access, but the transition is about far more than that.

Analytics 65

Analytics Right-Sizing Government Design 65

IBM Services

MARCH 20, 2024

In the business sphere, both large enterprises and small startups depend on public cloud computing models to provide the flexibility, cost-effectiveness and scalability needed to fuel business growth. trillion in 2027. trillion in 2027. What is a public cloud? How does public cloud computing work?

E-Commerce 99

E-Commerce Software Analytics Finance 99