Pure Moderation

DECEMBER 15, 2022

Business process outsourcing, or BPO, continues to become a lucrative industry. Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile. from 2022 to 2030.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Out-Tasking 98

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Automation Anywhere

APRIL 29, 2021

Despite the air of mystique that has always surrounded artificial intelligence (AI), as with all technologies, AI is just a tool. For good or ill, AI is here to stay. After an economically tumultuous 2020 due to the pandemic, businesses are increasing their investments in advanced technology at a rapid pace.

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

IBM Business Partners

AUGUST 2, 2023

As the prevalence and accessibility of artificial intelligence (AI) continues to grow, it is imperative that virtual agents integrate it into business practices in order to seamlessly support the growing number of end users. Today, AI makes the difference between good and bad customer service.

Retail 55

Retail Customer Service Banking Healthcare 55

Everest Group

OCTOBER 6, 2021

To learn more about this fast-growing omnichannel cloud contact center solution being adopted across all industries and geographies, read on. . Contact centers are becoming an area of strategic focus for organizations as they strive to deliver business impact through superior Customer Experience (CX). But that is changing.

Service 52

Service Analytics Flexibility Automation 52

Amzur

SEPTEMBER 2, 2021

Do you know more than 80% of businesses striving toward digital-first strategy post-pandemic? Have you ever thought of what is the digital-first culture and its impact on the business? If not, it’s time to think and embrace modern technologies to ensure you have the best business strategy to navigate uncertain times.

Automation 80

Automation Out-Tasking Marketing Analytics 80

3Pillar Global

MAY 18, 2023

While companies claimed the “secret sauce” to winning over customers depended solely on the quality of their service or product offerings in the past, this no longer holds true. With an increasingly competitive ecommerce landscape, businesses must prioritize the customer experience more than ever before.

Banking 98

Banking Automation Out-Tasking Marketing 98

VXI

MARCH 17, 2023

While digital technologies continue to take center stage, achieving successful transformation is as much about people and relationships as it is about automation and AI. In fact, Roku was recently recognized as one of Fast Company’s top 10 most innovative companies in North America.

Advisory 52

Advisory Outsourcing Design Business Process Outsourcing 52

Amzur

AUGUST 26, 2021

Every industry and business is transforming to change the way they operate and improve customer experience. Hence, companies are adopting various new and modern technologies to streamline operations and make businesses agile and futuristic. But, here comes a big question about the process that businesses are undergoing.

Out-Tasking 82

Out-Tasking Right-Sizing Streamline Operations Automation 82

Perficient Digital Transformation

JANUARY 25, 2024

As we’re all aware, generative AI has come to revolutionize our lives, our daily routines, and particularly the way we work. It’s as simple as choosing your preferred AI assistant and integrating it into your everyday tasks. But have you ever wondered how this is possible?

Research 52

Research Efficiency Design Accounting 52

Groove Technology

JUNE 6, 2022

The global mobile application market was worth USD 154.05 billion in 2019 and is expected to grow at a 11.5 percent CAGR from 2020 to 2027. Let’s discuss more about Mobile app developments Services. Let’s discuss more about Mobile app developments Services. What is mobile application development ? Types of mobile applications.

Service 130

Service E-Commerce Retail Out-Tasking 130

Amzur

SEPTEMBER 30, 2021

Technology is the focal point for any business growth in the current digital era. With the evolution of technology, businesses have been embracing modern tech trends to accelerate their digital landscape and strategies to flourish and nurture customers. . Maybe you can count them on your fingertips, right!

Information Technology 94

Information Technology Out-Tasking Right-Sizing Flexibility 94

Vilmate

FEBRUARY 29, 2024

Even those not tech-savvy are reading about AI models in the news. In the IT industry, AI has become more than a significant trend. The progress in AI is often compared to the industrial revolutions brought by inventions like the steam engine, electricity, and nuclear power. In 1955, Allen Newell and Herbert A.

Out-Tasking 52

Out-Tasking Research Healthcare Risk Management 52

The Scalers

JANUARY 5, 2022

Tech experts believe that this is the right opportunity for building a better future — repaving the old paths and rethinking how we can move forward and innovate. Now the business world is looking to their tech teams to drive innovation — to uncover the mountains and move them too. Every business is unique.

Manufacturing 93

Manufacturing Offshoring Healthcare Analytics 93

Anexa

APRIL 14, 2022

While the COVID-19 pandemic initially looked like a devastating blow across all industries, it fostered a never-before-seen surge in technology, with many companies doubling down on their tech investments in order to survive. Many companies didn’t just survive, they thrived. It’s about achieving better business outcomes.

Robotics Process Automation 52

Robotics Process Automation Data Entry BPO Outsourcing 52

Zinnov

NOVEMBER 10, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. In addition, federal institutions and SMBs (small and medium businesses) alike, are taking keen interest as well, to generate significant value in the next few years.

Automation 52

Automation Robotics Process Automation Co-Sourcing Administrative 52

IBM Services

FEBRUARY 16, 2023

Along with these challenges, the ongoing drive to reduce costs, improve efficiency and productivity, drive better decision-making and reduce risk will continue to drive pharma investment in cloud, AI/ML, analytics and automation in 2023 despite higher interest rates.

Pharmaceuticals 40

Pharmaceuticals Reduced Costs Research Manufacturing 40

Magellan Solutions

JULY 29, 2021

The age of artificial intelligence (AI) is now very much upon us. . A recent report by Forbes found that 22% of marketers currently are using AI-based applications. The lockdowns of the past year have accelerated the shift to greater automation in responding to inquiries to lenders, insurers, and telecom operators.

Call Center 52

Call Center Sales Analytics Insurance 52

Hyland

SEPTEMBER 6, 2022

Here are five interesting pieces from around the world, distilled and delivered for your busy schedule. Transparency and customization are driving this new generation of software, and OSS is the future of cross-company collaboration. > Read it all: 3 Reasons Your Understanding of Open-Source Security is Outdated.

Banking 52

Banking Insurance Sourcing Collaborations 52

3Pillar Global

APRIL 15, 2021

Between the rapid pace of change, mounting pressure to accelerate digital transformation, and the uncertain economic, social, and political climate as well as finding and paying for skilled development talent, organizations have their work cut out for them. Investments in the right talent—think data science, analytics, cloud, AI/ML, etc.

Software 40

Software Right-Sizing Supply Chain Management Cybersecurity 40

3Pillar Global

APRIL 15, 2021

Whether software is your product or you’re looking to digitize your business to compete at speed and scale, you’ll need to come up with a comprehensive plan of attack. Your enterprise software strategy begins with a clearly-defined use case. What risks might undermine your efforts?

Software 40

Software Cybersecurity Sales Analytics 40

IBM Services

MAY 10, 2023

This week, we’re thrilled to bring together thousands of IBM clients, partners, business leaders and stakeholders at our annual Think® Conference being held in Orlando, Florida. As you’ve heard IBM CEO Arvind Krishna share many times, IBM is a hybrid cloud and artificial intelligence company.

Automation 84

Automation Out-Tasking Collaborations Design 84

IBM Services

MARCH 4, 2024

If you’re in the technology sector (or really, if you’re involved in any business that relies on digital technology at all), you’ve likely heard the buzz around 5G. The latest high-speed cellular network standard is poised to transform wireless connectivity as we know it and usher in a new age of digital transformation.

Out-Tasking 101

Out-Tasking Cybersecurity Efficiency Manufacturing 101

IBM Business Partners

AUGUST 2, 2023

In this AI and digital age, customer expectations have evolved. Marketing teams are embracing AI technology to drive more powerful marketing campaigns. Powered by LLMs and machine learning capabilities, Watson Assistant understands natural language and provides customers with fast and accurate answers and actions to queries.

Sales 76

Sales Marketing E-Commerce Call Center 76

IBM Business Partners

JULY 17, 2023

IBM software products are embedding watsonx capabilities across digital labor, IT automation, security, sustainability, and application modernization to help unlock new levels of business value for clients. In this blog, I will cover: What is watsonx.ai? How can you get started today? What is watsonx.data? IBM watsonx.ai

Analytics 67

Analytics Engineering Government Out-Tasking 67

IBM Services

JANUARY 16, 2024

Businesses are increasingly embracing data-intensive workloads, including high-performance computing, artificial intelligence (AI) and machine learning (ML). Companies are also striving to balance this innovation with growing environmental, social and governance (ESG) regulations.

Co-Sourcing 91

Co-Sourcing Efficiency Accounting Sourcing 91