Premier BPO

MARCH 15, 2023

This year’s theme is centered around “Transformation in the Wake of Disruption” focusing on four key areas; expansion, talent management, driving transformation by leveraging advanced technology, and continuous improvement. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

Zinnov

MARCH 26, 2024

Drawing on their domain expertise, service providers are creating tailored industry solutions, giving them a competitive advantage and a remarkable 38% boost in increasing deal sizes and sales. Acquiring for Growth In the past year, Service Providers pursued 31 M&A deals , to supercharge their growth.

Automation 52

Automation Service Robotics Process Automation Advisory 52

Groove Technology

MAY 12, 2022

Offshore development is a type of collaboration in which the third-party entity trusted to complete the tasks is located in another country. Our expertise enables us to develop a wide range of web solutions for e-commerce, enterprise web applications, mobile web applications, and cutting-edge platforms for advertising, sales, and more.

Offshoring 130

Offshoring E-Commerce Out-Tasking Engineering 130

IBM Business Partners

MAY 18, 2022

.” Why was the role of general manager of the IBM Ecosystem created? The idea was to bring all the pieces of the IBM Ecosystem together within the sales organization. User experience is all of the pieces around how our partners engage with us on a day-to-day basis, including the tools and processes we collaborate through.

Management 56

Management Sales Out-Tasking Managed Services 56

Everest Group

MAY 24, 2023

McKinsey estimates that 84% of sales in US property and casualty and 90 percent of US life policies go through agents or brokers. Prioritize risk management: By gaining insight into customer risks, intermediaries can offer proactive risk management services.

Insurance 52

Insurance Risk Management Risk Management Analytics 52

Blue Ocean

FEBRUARY 14, 2024

When we are talking to organizations in the sales cycle, we will often hear from SaaS companies that the customer success role is too complex, too critical, too deeply embedded in their internal operations to ever be outsourced. Listen, learn, share… in other words, collaborate. We are here today to say, with respect, they’re wrong.

Outsourcing 59

Outsourcing Right-Sizing Customer Service Collaborations 59

Blue Ocean

FEBRUARY 14, 2024

When we are talking to organizations in the sales cycle, we will often hear from SaaS companies that the customer success role is too complex, too critical, too deeply embedded in their internal operations to ever be outsourced. Listen, learn, share… in other words, collaborate. We are here today to say, with respect, they’re wrong.

Outsourcing 52

Outsourcing Right-Sizing Customer Service Collaborations 52

31 West

JANUARY 11, 2021

A customer service that communicates with a customer instantly makes a customer happier and in turn, helps in the business growth altogether. In asset management and IT management services, help desk software tools maintain a healthy connection with the customers by resolving their issues. Perfect for collaboration. ?

Software 130

Software Management Customer Service Sourcing 130

Magellan Solutions

MAY 5, 2021

You can also attribute it to more consumers due to faster sales cycles. Telecom BPO services methods of advertising and marketing includes phone calls and social media. Sales strategies can make or break your marketing campaign. Managers can provide their team access to VoIP services and file sharing tools.

BPO 52

BPO Service Sales Out-Tasking 52

Premier BPO

MARCH 29, 2023

These are based on my personal trips to Manila, Lahore, numerous town halls, market research, one-on-one sessions, and our sales kick-off earlier this year. We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

Magellan Solutions

JULY 9, 2021

Intercepting unwanted sales calls. Managing call center services inbound sales inquiries. Phone Answering Service. • We provide call center services to improve your CRM and CSAT score. • Common customer support call centers role and their rate: • General Customer Service $10-$25.

Call Center 52

Call Center Service BPO Customer Support 52

Perficient Digital Transformation

NOVEMBER 10, 2021

Forrester Now Tech: Data Management Service Providers, Q4 2021. Forrester listed Perficient in its midsize category ($100M to $1B in annual category revenue) as a specialized service provider. According to the report, “Specialized service providers concentrate on data and governance foundations.

Healthcare 78

Healthcare Robotics Process Automation Government Automation 78

IBM Services

NOVEMBER 8, 2023

SAP is accelerating this journey by offering the current ERP, S/4HANA, as a managed service offering with SAP RISE. With Finacle solutions on Red Hat OpenShift on IBM Power, IBM and Finacle are expanding on our 20+ year collaboration. A vibrant ecosystem enables a range of use cases for our clients running software on Power.

Advisory 96

Advisory Banking Automation Design 96

3Pillar Global

JUNE 3, 2024

They don’t prompt the patient to disclose secondary coverage, collect deductibles at the point of sale, or verify if the current visit is covered. This is far more efficient than directing them to a PDF that’s never updated and too unwieldy to manage. Instead, providers can leverage advanced AI and ML platforms to: Digital check-in.

Management 52

Management Robotics Process Automation Healthcare Engineering 52

Hyland

SEPTEMBER 16, 2022

Its Document Management and Collaboration team has created more than a dozen solutions impacting virtually every business unit, including: An R&D tax credit repository for the Product Development team. A technical response portal for the Pre-Sales team. A project setup solution for the Post-Sales team.

Banking 105

Banking Healthcare Collaborations Sourcing 105

31 West

APRIL 17, 2023

Are you looking to offer cybersecurity services as an MSP? If yes, the Cybersecurity Management service by ConnectWise can be of help. The company offers quick launch services that can help you build or expand your cybersecurity practice. Then you can receive exclusive access to marketing and sales resources.

Cybersecurity 130

Cybersecurity Event Management Reduced Costs Out-Tasking 130

Perficient Digital Transformation

SEPTEMBER 27, 2021

The solution promotes a more powerful, consistent brand while the new CMS platform speeds page creation, allowing staff to provide more timely information to generate sales and to improve member engagement and retention.?. We created an application to serve as the product suite to house multiple sales applications. Have questions?

Healthcare 119

Healthcare Insurance Analytics Automation 119

Everest Group

MAY 27, 2022

To address some of these issues, procurement teams are using alternatives to the traditional RFP approach that can either stand alone or be used alongside a traditional RFP in outsourcing services. Pilots – Running a pilot with a supplier to test a new concept/model.

Outsourcing 52

Outsourcing Sourcing Strategic Sourcing Flexibility 52

IBM Services

DECEMBER 1, 2023

This creates the flexibility, security and availability needed for employees to gain secure access to corporate resources and share tools like work management platforms to collaborate inside and outside the organization. an e-commerce website during a holiday sale).

E-Commerce 86

E-Commerce Banking Flexibility Software 86

Everest Group

MAY 24, 2024

To embark on this journey, HSBC recently partnered with a European consulting firm, Zühlke, to revamp its mobile wealth management services for UK clients. We also saw that a few months ago, Northern Trust collaborated with Finbourne Technology, a UK-based data solutions provider, to adopt its cloud-native data management solution.

Advisory 59

Advisory Management Banking Infrastructure Costs 59

IBM Services

MARCH 20, 2024

Finally, a service level agreement (SLA) defines the relationship between a CSP and a client and covers the performance, availability and manageability of cloud services. Public cloud service models Today’s cloud providers offer hundreds of managed services and tools across four main categories.

E-Commerce 95

E-Commerce Software Analytics Finance 95

Groove Technology

OCTOBER 12, 2022

The Key management service uses an exclusive datastore that is inaccessible via the internet and in-memory servers that are SSL-encrypted for data transfer. FlyCode is a platform for product editors used by teams that collaborate to create products. Why should we use this tool?

Design 130

Design Out-Tasking Jobbing Automation 130