Perficient Digital Transformation

NOVEMBER 14, 2022

I recently connected with one of our colleagues in Latin America (LatAm) to discuss how she participates in global collaboration, and how that collaboration supports diversity, equity, and inclusion (DE&I) in the healthcare industry. contributory, insures the people that can afford a monthly payment.

Collaborations 64

Collaborations Healthcare Insurance Right-Sizing 64

Perficient Digital Transformation

DECEMBER 14, 2022

With robust industry experience and a drive for productive collaboration, both internally and with our clients, our healthcare practice achieves excellence in transforming how the world’s biggest brands connect with consumers and grow their business. The variety of talent and expertise within the team also promotes efficient problem solving.

Collaborations 69

Collaborations Healthcare Jobbing Insurance 69

Perficient Digital Transformation

JULY 19, 2023

One such industry that will be forced to utilize AI solutions to gain a competitive advantage is the regional insurance carrier industry. By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions.

Insurance 52

Insurance Automation Streamline Operations Reduced Costs 52

Automation Anywhere

DECEMBER 3, 2020

How you collaborate with your bots will probably depend on your overall automation goal and the process(es) to be automated. The collaboration is well suited for simple service requests involving only a few applications where exceptions are not common. For instance, a front-office insurance agent starts a new request to process a loan.

Collaborations 97

Collaborations Automation Robotics Process Automation Finance 97

Everest Group

MAY 24, 2023

As the insurance industry undergoes a paradigm shift post-pandemic, digital transformation can improve customer experience and engagement. Partnering with service providers will help insurers overcome barriers and improve efficiencies. Read on to learn more. Reach out directly to discuss or for more information.

Insurance 52

Insurance Risk Management Risk Management Analytics 52

Everest Group

MARCH 17, 2023

Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. As insurance intermediaries that represent carriers, MGAs provide insurance products to retail agencies and insureds. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Perficient Digital Transformation

MARCH 11, 2024

The shift from a project to a product mindset is particularly relevant for health insurers and healthcare providers as they aim to enhance their agility, responsiveness, and consumer-centric focus. Agile provides a framework that allows health insurers and providers to adapt quickly to these changes.

Healthcare 52

Healthcare Insurance Collaborations Administrative 52

Everest Group

NOVEMBER 28, 2023

The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. Technology investments and strategic partnerships will be key to redefining risk and driving innovation for these specialized insurance agents/brokers. The data provides a compelling sense that MGAs have a bright future ahead.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

Perficient Digital Transformation

APRIL 4, 2023

Using Salesforce Health Cloud, we can help address these outcomes by delivering digital experiences at scale with 360-degree patient data, intelligent care collaboration, and personalized end-to-end experiences. It can be especially challenging if the process is manual and lacks the data needed for a streamlined health plan buying process.

Healthcare 98

Healthcare Insurance Collaborations Manufacturing 98

Perficient Digital Transformation

MARCH 29, 2024

Increased productivity and sense of ownership Agile project management boost s efficiency and productivity by allowing healthcare team contributors to efficiently self-organize and plan a path forward. Better stakeholder engagement Agile promotes efficient collaboration among cross-functional , matrixed teams.

Healthcare 52

Healthcare Management Insurance Efficiency 52

Everest Group

MAY 9, 2024

Metrics now need to go beyond merely gauging efficiency; they must directly contribute to strategic business objectives. In the Banking, Financial Services, and Insurance (BFSI) sector, a targeted metric could be reducing forbearance negotiations or improving loan collection efficiency.

Service 59

Service Collaborations Outsourcing Services Contracting 59

Raya Contact Center

MAY 23, 2024

By leveraging AI in this way, customer service teams can deliver proactive and tailored support that addresses customer needs efficiently and enhances satisfaction. Complex problem solving While AI can handle routine queries and tasks with efficiency, complex issues often require human intervention.

Streamline Operations 64

Streamline Operations Insurance Out-Tasking Engineering 64

Perficient Digital Transformation

MARCH 5, 2024

In the fast-paced digital landscape of 2024, businesses are constantly seeking innovative solutions to enhance efficiency, security, and transparency in their operations. Implementation Strategies Implementing Salesforce Blockchain requires careful planning, collaboration, and alignment with business objectives. Aloha Trailblazers!

Supply Chain Management 59

Supply Chain Management Retail Healthcare Collaborations 59

IBM Services

OCTOBER 30, 2023

The AWS-IBM partnership is a symphony of strengths The collaboration between IBM and AWS is more than just a tactical alliance; it’s a symphony of strengths. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency.

Analytics 83

Analytics Retail Insurance Streamline Operations 83

Perficient Digital Transformation

MARCH 12, 2024

Technology Integration Tech-driven platforms offered by new entrants provide data insights and automation, potentially streamlining processes and improving efficiency within the PBM industry. Collaborative analytics platforms enable plan sponsors and clinicians to work together on data analysis and decision-making.

Management 52

Management Healthcare Analytics Reduced Costs 52

Perficient Digital Transformation

DECEMBER 13, 2023

A PBM company collaborates with various government entities, employers, and insurance companies to manage, administer, and execute prescription drug benefits within health plans. Integrating such diverse data requires robust systems to maintain its accuracy, completeness & consistency.

Healthcare 52

Healthcare Management Analytics Insurance 52

Zinnov

APRIL 4, 2024

signifies a notably advanced ecosystem where five prongs collaborate to reshape business processes. This efficiency gain translated to a reduction of 240 hours in blog writing efforts. The latest iteration of this technology, Intelligent Automation 2.0 It is within this context of IA 2.0’s

Automation 52

Automation Retail Insurance Collaborations 52

IBM Services

MAY 9, 2024

Healthcare organizations need a strong data governance framework to help ensure compliance with regulations like the Health Insurance Portability and Accountability Act of 1996 (HIPAA) in the US and the General Data Protection Regulation (GDPR) in the EU. Inaccuracies might also lead to more delays or complications with insurance coverage.

Government 72

Government Healthcare Regulations Insurance 72

Everest Group

APRIL 9, 2024

However, the potential of GBS/SSC collaborating with outsourced entities in a combined “AND” model was surprisingly absent in the conversations. We have seen a consistent insourcing trend among leading global banks, insurers, consumer packaged goods firms, healthcare and life-sciences companies, and manufacturers.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

Perficient Digital Transformation

MARCH 19, 2024

Recommended Approach : Given the tight operating margins many HCOs face, leaders must strike the right balance balance of effectiveness and cost-efficiency. Risk management, data access controls, and continuous monitoring and logging are likely on your checklist. Be sure to also consider your software supply chain security.

Healthcare 52

Healthcare Insurance Cybersecurity Collaborations 52

Perficient Digital Transformation

DECEMBER 5, 2022

Collaboration platform gives an edge to the team members and users to communicate in an efficient way. Through content sharing option teams can easily share their work, and they will be able to communicate in an efficient way. It will also help you to build data model and prediction-based modelling design.

Analytics 64

Analytics Offshoring Collaborations Insurance 64

Everest Group

MARCH 13, 2024

Though a recent Everest Group survey revealed the pressing need for mainframe modernization, the technology is far from dead in the banking, financial services, and insurance (BFSI) industry. Cost efficiency and talent unavailability are the main drivers for mainframe modernization, closely followed by the imperative for innovation.

Banking 64

Banking Insurance Out-Tasking Efficiency 64

Neeyamo

MAY 26, 2022

How do you factor in local laws and regulations, from health insurance to payroll taxes? Recently, many businesses have opted to deploy EOR services as they are both efficient and cost-effective. . – Fill out tax and insurance papers on behalf of the employer.

Payroll 110

Payroll Insurance Out-Tasking Collaborations 110

Everest Group

OCTOBER 1, 2022

Low code/no code development holds promise for banking, financial services, and insurance (BFSI) firms to gain agility and cost-effectively build innovative technology solutions – without needing professional developers who are in short supply. Learn about the market potential and provider landscape in this blog. Low code/no code benefits.

Insurance 59

Insurance Banking Reduced Costs Collaborations 59

Perficient Digital Transformation

SEPTEMBER 27, 2021

Which health insurers are providing the best customer experience (CX), and how are they improving the quality of their experiences? Forrester set out to answer this very question in The US Health Insurers Customer Experience Index, 2021. The solution increased click-thru rates by 7%. Modernized Portal, Built to Scale. Have questions?

Healthcare 119

Healthcare Insurance Analytics Automation 119

Everest Group

JANUARY 12, 2024

Collaboration is key in this evolving arena. Similarly, UBS launched a three-year senior bond on Distributed Ledger Technology (DLT) through SIX Digital Exchange, showcasing the potential for efficient and secure bond issuance. Central banks are actively partnering with regional banks for pilot programs.

Banking 64

Banking Retail Insurance Collaborations 64

Magellan Solutions

FEBRUARY 26, 2024

The collaboration between AI and call centers is reshaping the customer service paradigm. Discover AI’s valuable yet complex role in enhancing efficiency and improving the customer experience. See how AI-enabled innovations rescued companies from typical customer service challenges and showed new efficiency dimensions.

Call Center 52

Call Center Customer Service Service Analytics 52

Hyland

SEPTEMBER 6, 2022

Transparency and customization are driving this new generation of software, and OSS is the future of cross-company collaboration. What you need to know: The volume of digital media today, coupled with the proliferation of information types, has created new challenges for the insurance industry. Taming content chaos.

Banking 52

Banking Insurance Sourcing Collaborations 52

Everest Group

JUNE 28, 2023

The Banking, Financial Services, and Insurance (BFSI) industry faces various challenges in today’s evolving environment, from inflation and cybersecurity to increased competition from fintechs, and changing customer expectations. In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues.

Banking 52

Banking Cybersecurity Insurance Analytics 52

Everest Group

AUGUST 29, 2022

is creating exciting new opportunities for Banking, Financial Services, and Insurance (BFSI) firms who invest in digital technologies to deliver next-generation customer engagement and enter the metaverse. Metaverse creates a virtual community that can provide immersive client experiences, collaborations, and employee trainings.

Insurance 52

Insurance Banking Government Collaborations 52

Everest Group

AUGUST 29, 2022

is creating exciting new opportunities for Banking, Financial Services, and Insurance (BFSI) firms who invest in digital technologies to deliver next-generation customer engagement and enter the metaverse. Metaverse creates a virtual community that can provide immersive client experiences, collaborations, and employee trainings.

Insurance 52

Insurance Banking Government Collaborations 52

NoonDalton

MARCH 6, 2023

This contributes to the effective and efficient operation of the business. Absence of Indemnity Insurance Compensation for losses or damages incurred by one party as a result of the other party’s liability is guaranteed by indemnity insurance.

Outsourcing 52

Outsourcing BPO Insurance Selective Outsourcing 52

Perficient Digital Transformation

SEPTEMBER 11, 2023

This month, the Federal Deposit Insurance Corporation (FDIC) launches it new Banker Engagement Site (BES) through FDIC connect. Already reviewed by Perficient, BES provides a secure and efficient portal to exchange documents, information, and communications for consumer compliance and Community Reinvestment Act (CRA) examinations.

Banking 52

Banking Insurance Regulations Efficiency 52

Paysquare

AUGUST 7, 2023

This leads to improved operational efficiency and cost savings. Assess the need of your organization, like cost reduction, enhancing efficiency, improving financial reporting, or accessing specialized expertise. Evaluate their technological capabilities, security protocols, and communication channels to ensure smooth collaboration.

Accounting 52

Accounting Outsourcing Collaborations Out-Tasking 52

Paysquare

MARCH 3, 2024

ESS also enhances communication and collaboration within organizations by providing employees with real-time access to relevant information and resources. Employees can use ESS portals to review and update their benefits, such as health insurance coverage or retirement savings contributions, at their convenience.

Payroll 91

Payroll Management Service Administrative 91

Perficient Digital Transformation

JULY 13, 2022

We discussed how diverse teams, career growth, and collaborative tech savvy colleagues make Perficient a great employer. I am privileged to work on an efficient team that released a mobile app last August and continues to get extended by the client. The 10 largest health systems and 10 largest health insurers in the U.S.

Healthcare 69

Healthcare Collaborations Insurance Manufacturing 69

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The positive and collaborative atmosphere within the SOCAP community was evident, especially in light of the theme of celebrating SOCAP’s 50th Anniversary.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52