Collaborations Efficiency Insurance Streamline Operations 
Perficient Digital Transformation
FEBRUARY 27, 2024
This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.
Perficient Digital Transformation
JULY 19, 2023
One such industry that will be forced to utilize AI solutions to gain a competitive advantage is the regional insurance carrier industry. By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions.
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Everest Group
MARCH 17, 2023
Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents. As insurance intermediaries that represent carriers, MGAs provide insurance products to retail agencies and insureds. Read on to learn more.
Raya Contact Center
MAY 23, 2024
In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations. Companies are increasingly turning to AI to revolutionize their customer interactions, streamline operations, and provide a seamless journey from start to finish.
Everest Group
NOVEMBER 28, 2023
The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. Technology investments and strategic partnerships will be key to redefining risk and driving innovation for these specialized insurance agents/brokers. The data provides a compelling sense that MGAs have a bright future ahead.
IBM Services
OCTOBER 30, 2023
The AWS-IBM partnership is a symphony of strengths The collaboration between IBM and AWS is more than just a tactical alliance; it’s a symphony of strengths. The retailer uses these insights to optimize inventory levels, reduce costs and enhance efficiency.
Magellan Solutions
FEBRUARY 26, 2024
The collaboration between AI and call centers is reshaping the customer service paradigm. Discover AI’s valuable yet complex role in enhancing efficiency and improving the customer experience. See how AI-enabled innovations rescued companies from typical customer service challenges and showed new efficiency dimensions.
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