Capgemini

JUNE 1, 2023

CUSTOMER CENTRICITY: A PROVEN SOURCE OF REVENUE Vinay Patel 01 June 2023 Facebook Twitter Linkedin Customer centricity might seem like a secondary concern for banks – but it isn’t. To do this, organizations need to have a customer-centric mindset and approach that extends beyond just their digital services.

Sourcing 52

Sourcing Banking Analytics Reduced Costs 52

Everest Group

NOVEMBER 10, 2023

Digital Interactive Experience (IX) Services – North America In North America, enterprises are tightly interweaving the growing importance of experience design with their investments in emerging technologies such as generative AI, metaverse, and blockchain.

Service 59

Service Design Marketing Information Technology 59

Future of Digital Sourcing Outsourcing

AUGUST 30, 2019

Delivery of medical services is provided by the Canadian government, but execution remains in the hands of individual provinces. ” For VCH’s BISS (Business Initiatives and Support Services) group, the challenge to innovate came in how it would approach its outsourcing efforts. ” The team embraced several changes.

Collaborations 52

Collaborations Government Healthcare Research 52

IBM Services

MARCH 15, 2024

This collaboration enhanced their confidence to navigate app modernization across various applications and landing zones for both hybrid cloud and platform-native modernization. As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers.

Co-Sourcing 97

Co-Sourcing Healthcare Automation Collaborations 97

SIG Speaks

OCTOBER 12, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Lauren Redden shares an excellent essay on the power of AI to transform the smart sourcing industry, in balance with the potential risks that companies must evaluate in employing more intelligent automation into their processes.

Sourcing 40

Sourcing Strategic Sourcing Outsourcing Regulations 40

Future of Sourcing

JULY 26, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 95

Service Human Resources Flexibility Collaborations 95

HCL Technologies

APRIL 10, 2023

Sustainability services abhinay.khandelwal Mon, 04/10/2023 - 08:24 --> if same box required on top then add "top" class in the below code with speaker-talk-info class Siki Giunta Executive Vice President and Head of CloudSMART Offerings, Strategy and Industry Cloud Consulting, HCLTech --> And Add HTML After 'banner-info' div Close. --> 1.

Service 52

Service Finance Analytics Engineering 52

Everest Group

DECEMBER 5, 2023

Read on to learn about the skill requirements needed in the sustainability service market and how to bridge the talent gap. This shift in mindset has fueled the growth of the sustainability services market as organizations increasingly recognize the need to adopt eco-friendly practices.

Service 65

Service Co-Sourcing Impact Sourcing Collaborations 65

Groove Technology

MAY 25, 2023

Inefficient data integration can lead to silos, duplication, and errors, hindering collaboration and decision-making across departments. By integrating data from different sources, businesses can get a comprehensive view of their operations, customers, and markets, which can help them identify patterns, trends, and opportunities.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Future of Sourcing

JUNE 1, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 93

Service Human Resources Flexibility Collaborations 93

Everest Group

AUGUST 31, 2023

Life Sciences Smart Manufacturing Services In the past, the manufacturing industry primarily focused on designing standardized manufacturing procedures and managing labor and mechanical systems. The pandemic, regulatory frameworks, and the drive for operational excellence are now propelling the adoption of smart manufacturing services.

Manufacturing 59

Manufacturing Service Analytics Marketing 59

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

Infosys Consulting

NOVEMBER 8, 2021

From our experience, we have outlined four key steps banks should undertake to design and rollout a BNPL proposal. . Strategic objectives must be carefully assessed and articulated, as it determines how the bank designs the product features and customer proposition. Design a frictionless origination and servicing experience.

Design 52

Design Banking Co-Sourcing Data Entry 52

Groove Technology

AUGUST 1, 2023

In today's fast-paced digital landscape, website development outsourcing services offer a range of benefits, from cost savings to access to a global talent pool. Website development outsourcing services offer a range of benefits Understanding Outsourcing in Web Development What does it mean to outsource web development?

Outsourcing 100

Outsourcing Collaborations Research Offshoring 100

Everest Group

APRIL 26, 2024

According to the Talent Readiness for Next-generation IT Services PEAK Matrix ® Assessment 2023, IT service providers reported the lack of project-ready resources as a critical barrier in building a future-ready workforce. “ We have invested in an in-house tool designed for conducting technical assessments of trainees.

Jobbing 65

Jobbing Sourcing Design Service 65

IBM Services

JANUARY 16, 2024

A finely tuned product development strategy is a holistic, cross-collaborative endeavor with the capacity to help any organization weather unforeseen events or market changes. During this phase, cross-collaborative efforts should focus on ideation and iteration. Why is a strong product development strategy important?

Engineering 81

Engineering Manufacturing Collaborations Research 81

TMS

FEBRUARY 22, 2023

Wanna see the top IT outsourcing services companies in Eastern Europe? A key way to meet those challenges is through IT outsourcing service companies. A key way to meet those challenges is through IT outsourcing service companies. Software development services from East Europe are culturally and geographically close.

IT Outsourcing 52

IT Outsourcing Outsourcing Service E-Commerce 52

IBM Business Partners

MAY 31, 2023

Presto is an open-source, fast and reliable SQL query engine that provides one simple ANSI SQL interface for all your data analytics and your open lakehouse. Some of the biggest companies in the world are contributing to the Presto open-source project, including Meta, Uber and Intel. Register for the free, virtual event What is Presto?

Analytics 90

Analytics Engineering Government Sourcing 90

IBM Services

JANUARY 8, 2024

Self-service access is provided to prevent approval bottlenecks, alongside facilities to retain proper controls over usage. Built on the best open source technologies, each capability emphasizes scalability and designed for flexibility and compatibility with an entire ecosystem for connectivity, analytics, processing and more.

Sourcing 79

Sourcing Automation Collaborations Analytics 79

VXI

FEBRUARY 13, 2023

To avoid being left out of the conversation, most brands have already implemented a social media customer care strategy, having realized that their followers care as much about the product and service as they do about the experience. But being present and responsive is no longer enough to meet the demands of the modern social consumer.

Service 52

Service Advisory Collaborations Marketing 52

VXI

FEBRUARY 13, 2023

To avoid being left out of the conversation, most brands have already implemented a social media customer care strategy, having realized that their followers care as much about the product and service as they do about the experience. But being present and responsive is no longer enough to meet the demands of the modern social consumer.

Service 52

Service Advisory Collaborations Marketing 52

Perficient Digital Transformation

NOVEMBER 8, 2023

Establishing trust in CMDB as a reliable source of data remains a challenge. Are you collaborating with a partner to extend your current capabilities toward your envisioned future state CMDB by considering the questions below? Are you collaborating with your partner on the best practices and CMDB expansions below to enhance CMDB ROI?

Co-Sourcing 52

Co-Sourcing Risk Management Risk Management Collaborations 52

IBM Services

DECEMBER 13, 2023

It can nurture collaborative partnerships with suppliers and integrate ethical and environmental (green purchasing) considerations into the sourcing strategy. A procurement strategy is not merely a series of steps for acquiring goods and services. Do a spend analysis; identify strengths, weaknesses and opportunities.

Administrative 71

Administrative Sourcing Collaborations Strategic Sourcing 71

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Perficient Digital Transformation

OCTOBER 5, 2023

Excellence in Governance: Dana- Farber Cancer Institute Leaders of the Pack- Financial Services: UBM Regional Excellence- North America: Mecklenburg County These three projects have earned the distinction of being finalists for the remarkable digital experiences they provide their visitors. LanguageLine managed translations.

Collaborations 52

Collaborations Government Healthcare Design 52

AS White Global

JUNE 13, 2022

We’ve covered the benefits of offshoring fintech services to a dedicated staff. Now, let’s help you assess what you need to look for in an offshore service provider for developing and maintaining fintech services. ISO-compliant data security. Cyber threats and breaches are rampant in the digital business landscape.

Offshoring 52

Offshoring Service Cybersecurity Banking 52

SIG Speaks

DECEMBER 21, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Kate Burke outlines the necessary points for creating a strong, healthy, and productive relationship while ensuring your company has a clear path of intention and expectation. Then, ensure a well-designed governance framework is built into the contract.

Management 40

Management Strategic Sourcing Government Sourcing 40

Perficient Digital Transformation

APRIL 4, 2023

Using Salesforce Health Cloud, we can help address these outcomes by delivering digital experiences at scale with 360-degree patient data, intelligent care collaboration, and personalized end-to-end experiences. We used Health Cloud to integrate data from disparate sources and leveraged Omnistudio to automate previously manual processes.

Healthcare 98

Healthcare Insurance Collaborations Manufacturing 98

Perficient Digital Transformation

MARCH 31, 2023

Now, AI is poised to improve our communication, collaboration and productivity at work. More recently, we’ve seen a new category of AI that generates outputs like written creative content, graphic design, audio tracks and more. But these have largely been personal consumer experiences. In most cases, it creates a starting point.

Supply Chain Management 69

Supply Chain Management Collaborations Sales Design 69

IBM Business Partners

JUNE 9, 2023

Introducing Noname Advanced API Security for IBM Against this backdrop, IBM has collaborated with Noname Security to help companies shore up their API lifecycle against malicious activity. The solution is designed to do the following: Automatically discover managed and unmanaged APIs. and/or its affiliates in the U.S.

Collaborations 83

Collaborations Research Sourcing Design 83

IBM Services

DECEMBER 18, 2023

One of the largest sources of data is all around us—that is, geospatial data. Integrating GIS, artificial intelligence (AI) , the Internet of Things (IoT) , cloud and mobile technologies into field service management (FSM) makes the most current information available to field service technicians.

Government 104

Government Sourcing Efficiency Reduced Costs 104

Metasource

MARCH 16, 2022

Today, companies use a wide variety of on-premise and cloud-based software and platforms designed for business process automation. That’s where Integration as a Service, also known as IaaS, comes in. What Is Integration as a Service? Well, Integration as a Service (IaaS) is similar. How Does Integration as a Service Work?

Data Entry 52

Data Entry Service Robotics Process Automation Labor Costs 52

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. Products marketed as sustainable now hold a 17.0%

Supply Chain Management 65

Supply Chain Management Finance Research Government 65

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The market size for outsourcing services is witnessing significant growth. It will include insights on outsourcing services tailored to small businesses. It has become essential as the demands of the global market increase.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

IBM Services

JANUARY 10, 2024

In brief, Red Hat OpenShift is the leading hybrid cloud application platform built on open-source innovation designed to build, deploy and run applications at massive scale, wherever you want. IBM is further adding additional zero trust principles designed to increase security and ease of use with the IBM Hyper Protect Platform.

Healthcare 76

Healthcare Design Administrative Collaborations 76

Groove Technology

JUNE 14, 2023

With its sleek design, seamless user experience, and top-notch security features, iOS has become a preferred choice for users worldwide. In this article, we will explore the best iOS app development companies, their services, and how to choose the right one for your project. iOS, the operating system developed by Apple Inc.

Right-Sizing 100

Right-Sizing Design Research Collaborations 100

Everest Group

MAY 10, 2022

While not a newcomer to service delivery, Africa has recently been experiencing a surge from buyers and service providers in adoption and investment, making this a region to watch for technical support and other value-added IT and business process services (BPS).

Service 52

Service Third Party Outsourcing Government Regulations 52