NoonDalton

JULY 13, 2022

Staying true to its root word of right , rightsourcing is all about selecting the best source to deliver the services you need. Rightsourcing literally means “choosing the correct source. ” — Margaret Rouse. Here is a summary of similarities and contrasts between these two types of sourcing: Control. Co-Sourcing.

Outsourcing 94

Outsourcing Co-Sourcing Right-Sizing Sourcing 94

The Global Small Business Blog

OCTOBER 12, 2021

Discussions will cover dealing with cultural, regulatory and legal issues; sharing best practices; uncovering challenges and how they are resolved; wrestling with global supply chain issues; entering new overseas markets, finding new sources of supply, revealing lessons learned from the pandemic and more.

Co-Sourcing 162

Co-Sourcing Banking Sales Sourcing 162

Everest Group

MARCH 10, 2022

How to Manage the Ukraine-Russia Impact on Service Delivery. The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region. Shared Services & Outsourcing Network (SSON).

Co-Sourcing 52

Co-Sourcing Management Service Shared Services 52

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

ScaleHub

AUGUST 24, 2022

Connected Women has become an essential crowdsourcing partner for ScaleHub, aligning with our top priorities in impact sourcing strategies: our goal is to work with companies that pay workers a fair wage and adhere to ethical working practices as part of our swiftly expanding activities in the APAC region.

BPO 98

BPO Co-Sourcing Impact Sourcing Sourcing 98

IBM Services

NOVEMBER 15, 2023

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. Customer service has leapfrogged other functions to become CEOs’ top generative AI priority.

Co-Sourcing 93

Co-Sourcing Supply Chain Management Engineering Sales 93

ScaleHub

MAY 18, 2022

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. ScaleHub’s presentation will be featured in Block 2 of the day, which is dedicated to Outsourcing and Global Business Services Delivery. Hope to see you there!

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

IBM Services

MARCH 15, 2024

As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers. IBM Consulting Cloud Accelerator integrates and orchestrates a wide range of migration tools across IBM’s assets and products, as well as open source, and third-party tools.

Co-Sourcing 101

Co-Sourcing Healthcare Automation Collaborations 101

Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

3Pillar Global

MAY 3, 2024

Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted. Source: Mercer – [link] They’ve already largely shifted to self-funded plans, bearing risk to lower total spend. Source: McKinsey – [link] Regional payers achieved success with fully-insured products.

Insurance 97

Insurance Healthcare Co-Sourcing Administrative 97

Future of Sourcing

MARCH 15, 2023

New Sourcing Industry Group Advisory Board members will serve three-year terms and help guide the strategic direction of SIG. Jenti Vandertuig — Director of Procurement at San Francisco 49ers Wayne Heiler — Consultant Vendor Relations CTO at Toyota Motors North America Nathan Haydn-Myer — Sr.

Advisory 59

Advisory Co-Sourcing Strategic Sourcing Sourcing 59

Everest Group

MAY 15, 2023

WEBINAR Impact sourcing | Athena Alliance May 25, 2023 9:00 AM PT | 12 PM ET Talent, be it in-house or with your sourcing partners, has become complex in 2023. Global services, especially, are always on the lookout for talent sources that are highly engaged and stable, ensuring high-quality work and low attrition.

Impact Sourcing 52

Impact Sourcing Sourcing Co-Sourcing Design 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

BPO 52

BPO Co-Sourcing Outsourcing Sourcing 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

Co-Sourcing 52

Co-Sourcing Outsourcing BPO Sourcing 52

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Everest Group

NOVEMBER 28, 2023

Clyde & Co research highlights that MGAs’ willingness to invest in technology far surpasses their insurer counterparts, with 80% of MGAs investing in technology or InsurTech in the past year, compared to only 55% of carriers. Regardless of MGA type, technology serves as a driving force to propel growth and enable innovation.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

Neo Group

APRIL 6, 2022

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Everest Group

OCTOBER 31, 2022

industry, Metaverse, and Decentralized Finance; seven steps to prepare for the future of financial services. . DALLAS, October 31, 2022 — The future of financial services will be reshaped by exponential technologies such as Web 3.0, Report describes current BFSI uses cases, transformative potential, and challenges of the Web 3.0

Banking 52

Banking Advisory Service Co-Sourcing 52

Everest Group

JULY 18, 2022

PROCURECON IT SOURCING. Everest Group is a proud sponsor of the ProcureCon IT Sourcing event taking place from July 18 – 19 at the The Westin Copley Place in Boston, MA. IN-PERSON EVENT. July, 18 - 19 2022 |. The Westin Copley Place, Boston, MA. Jimit Arora. Achint Arora. Vice President. REGISTER FOR THE EVENT.

Sourcing 52

Sourcing Co-Sourcing Service 52

Premier BPO

MARCH 29, 2023

We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers. Our COO calls this “co-sourcing”. We moved into new offices in Manila and are looking at expansion in our other service delivery centers too.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

Premier BPO

SEPTEMBER 8, 2023

Power, The Future of the Contact Center with Mark Miller, Practice Leader, Customer Service Advisory J.D. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites. Director, Customer Experience Ascena Retail (Ann Taylor, LOFT & Lane Bryant).

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

SIG Speaks

APRIL 25, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Andrew Beck shares the difficulties associated with change management in sourcing and how it can help improve inefficiencies. The sourcing lead ensured buy-in from the plant's critical stakeholders for the food service change by clearly communicating the industry.

Sourcing 40

Sourcing Management Co-Sourcing Strategic Sourcing 40

Everest Group

FEBRUARY 23, 2023

With the help of engagement service providers, enterprises can realize tremendous business value by using this marketing channel. In addition to being a source of high-quality, sustainable customer data, let’s explore how communities also can help brands in several other enticing ways.

Service 52

Service Co-Sourcing Marketing Out-Tasking 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

IBM Services

MARCH 4, 2024

Generative AI (gen AI) introduces transformative innovation to all aspects of a business; from the front to the back office, through ongoing technology modernization, and into new product and service development. Innovate and modernize applications Innovating with new AI-based applications to deliver outstanding experiences is essential.

Government 108

Government Co-Sourcing Engineering Risk Management 108

Perficient Digital Transformation

NOVEMBER 8, 2023

Establishing trust in CMDB as a reliable source of data remains a challenge. A CMDB enables you to comprehend the implications for your business, such as understanding the impact on business services if a specific server experiences downtime or is organization-compliant with regulatory requirements.

Co-Sourcing 52

Co-Sourcing Risk Management Risk Management Collaborations 52

Premier BPO

FEBRUARY 10, 2022

Particularly driven by panic buying during the pandemic, the increased demand for goods and services has led laborers to imagine a better lifestyle. The solution is to co-source with a firm willing to take on your cultural values as their own. Stimulus aid may have changed the worker mindset permanently in the pandemic months.

Co-Sourcing 52

Co-Sourcing BPO Jobbing Sourcing 52

31 West

JULY 22, 2022

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., For instance, one of their clients, Dallas company, was providing email services to other 2500 companies. Phishing emails targeted 100 service providers. Compliance.

Co-Sourcing 130

Co-Sourcing Government Cybersecurity Software 130

Premier BPO

AUGUST 20, 2022

If you want a partner rather than a vendor , then consider offshoring with a co-sourcing partner (proactive, consultative, value-added relationship). Oftentimes, temp services or staff augmentation takes a lot of time and effort on your part. Like any goal or objective, it should be specific, time-bound, and measurable.

Outsourcing 52

Outsourcing Co-Sourcing BPO Offshoring 52

Premier BPO

OCTOBER 3, 2023

Discover how Premier BPO can support your contact center’s capabilities and enhance your customer service efforts. We’d be happy to discuss how Premier BPO can contribute to enhancing your contact center’s capabilities and assisting in delivering superior customer service.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

SIG Speaks

MARCH 30, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Krollus Asaad shares how important it is to find trust in your procurement team and your business. On week eight (8) of my Certified Sourcing Professional (CSP) Program, I was introduced to the What’s In It For We mindset. That, my friends, is trust.

Co-Sourcing 40

Co-Sourcing Supply Chain Management Sourcing Banking 40

Premier BPO

APRIL 28, 2023

The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites. This is done by immersing itself in the client’s values and objectives and by providing dedicated resources that serve as a blended workforce within the client’s organization.

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

Premier BPO

OCTOBER 21, 2022

You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Some best practices include: Consolidated/Shared Service Models/Organizational Structure. Enhance Leadership – Improve organizational structure to meet current needs/levels of service.

Co-Sourcing 52

Co-Sourcing BPO Call Center Sourcing 52

Premier BPO

MARCH 15, 2023

Our executives will also share success stories about how we have helped our clients grow and strategically expand despite economic instability, enabling high-touch service.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

Everest Group

DECEMBER 30, 2022

System Integration (SI) Capabilities on Google Cloud Platform Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. LEARN MORE ABOUT Top Service Providers.

Co-Sourcing 52

Co-Sourcing Sourcing Research Marketing 52