Premier BPO

FEBRUARY 28, 2024

About the Webinar Addressing the critical need for exceptional customer service in today’s market, this webinar tackles the alarming reality that less than 50% of customers believe they receive good service. Ready to take the first step towards outsourcing success?

Co-Sourcing 52

Co-Sourcing BPO Service Customer Service 52

Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Outsourcing costs have been steadily rising in the U.S., Some nearshore markets are already experiencing saturation, especially in places like Jamaica and Colombia. Was it more of the same?

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

Premier BPO

MARCH 29, 2023

These are based on my personal trips to Manila, Lahore, numerous town halls, market research, one-on-one sessions, and our sales kick-off earlier this year. We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

Groove Technology

SEPTEMBER 6, 2022

Outsourcing payroll or benefits administration. To simplify employee payments and payroll tax withholding, firms may look to outsource payroll or benefits administration to a GEO. To simplify employee payments and payroll tax withholding, firms may look to outsource payroll or benefits administration to a GEO. Compliance.

Payroll 130

Payroll Human Resources Administrative Outsourcing 130

Neo Group

APRIL 6, 2022

Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations. Our approach and unique collaborative tools promote co-creation.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Zinnov

NOVEMBER 9, 2021

by Amita Goyal, Partner, Zinnov; Shreya Ghose, Marketing, Zinnov. To facilitate this growing demand, offshoring and outsourcing have become major business buzzwords. What is Outsourcing? What are the benefits of Outsourcing? Offshoring vs. Outsourcing – Which one to choose? What is Outsourcing?

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

Premier BPO

MAY 25, 2022

In the present competitive job market, applicants have more choices than ever, while recruiters are constantly adjusting to employee demands in order to hire. As candidates get more market savvy, they negotiate for more salary, benefits, and compensation for the same roles than before. Get an Outsourcing Estimate.

Co-Sourcing 52

Co-Sourcing BPO Outsourcing Jobbing 52

Premier BPO

SEPTEMBER 8, 2023

If you’re a Customer Experience professional or just looking to level up your Customer Relations, these sessions will give you the inside scoop on how the market’s shifting. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

The Scalers

NOVEMBER 30, 2022

Keynote speakers: Emilien Coquard, The Scalers co-founder and CEO, shared his deep industry insights into developing world-class integrated engineering teams. This surplus of tech profiles makes for less tension in the IT job market than in Western countries. Nevertheless, there are two dominant models—offshoring and outsourcing.

Offshoring 88

Offshoring Co-Sourcing Engineering E-Commerce 88

Premier BPO

JULY 16, 2021

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% Fortunly ). Cost-Efficiency.

Outsourcing 52

Outsourcing Service Finance BPO 52

Premier BPO

JULY 19, 2022

The two touched on the challenges brought about by today’s labor market, and broached the topic of more effective staffing models like co-sourcing. This is where an outsourcer or Co-sourcing firm like Premier BPO can assist. Estimate your savings at our interactive ROI calculator when co-sourcing with us.

Co-Sourcing 52

Co-Sourcing BPO Labor Costs Cybersecurity 52

SIG Speaks

MARCH 30, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Krollus Asaad shares how important it is to find trust in your procurement team and your business. On week eight (8) of my Certified Sourcing Professional (CSP) Program, I was introduced to the What’s In It For We mindset. That, my friends, is trust.

Co-Sourcing 40

Co-Sourcing Supply Chain Management Sourcing Banking 40

Premier BPO

FEBRUARY 10, 2022

With the older generation not returning, the younger ones do not have the necessary experience employers are looking for in the changing job market today. The solution is to co-source with a firm willing to take on your cultural values as their own. The Skill Shortage and Mismatch of Jobs.

Co-Sourcing 52

Co-Sourcing BPO Jobbing Sourcing 52

IBM Business Partners

SEPTEMBER 30, 2021

The new relationship between IBM and Axcelinno is not only a natural fit, but also a strategic decision,” notes Josh Minthorne, Co-Founder and Director at Axcelinno. “As “As these companies scale, they don’t want more full-time employees or outsource because that becomes additional overhead.

Co-Sourcing 52

Co-Sourcing Design Software Marketing 52

Premier BPO

MAY 17, 2023

Subscription Software and SaaS Market According to the Insights Partner’s SaaS Trends Forecast, the SaaS market is projected to have an 18.5% CAGR, reaching a global market size of $462.94 With three service centers across Asia, we can source the right skills and talent for our clients’ needs. billion by 2028.

BPO 52

BPO Co-Sourcing Software Right-Sizing 52

Simplr

DECEMBER 15, 2021

Simplr’s CMO Daniel Rodriguez and Zendesk’s Senior Manager of Co-Sourcing Timothy Esbe shared best practices for how to overcome common CX staffing hurdles you’ll likely confront this holiday season (and beyond) in a webinar we co-hosted on How to Overcome CX Team Turnover, Understaffing, Seasonality & More. .

Co-Sourcing 98

Co-Sourcing Right-Sizing Jobbing Sales 98

31 West

JULY 22, 2022

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., These targets received emails with content that mentioned employee names and seemed to be receiving from friends or a co-worker. Phishing emails targeted 100 service providers.

Co-Sourcing 130

Co-Sourcing Government Cybersecurity Software 130

Magellan Solutions

JULY 1, 2015

Talk Business has recently touched on a topic that is close to our hearts – the outsourcing of crucial tasks by startups and small businesses. You may already be outsourcing your call center requirements, your lead generation and some of your sales requirements. But are you outsourcing the processes below? Source: [link].

Outsourcing 61

Outsourcing Offshoring Co-Sourcing Out-Tasking 61

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. Outsourced onshore or offshore workers serve as an extended team, fitting in seamlessly with the new hybrid work environment.

Reduced Overhead 40

Reduced Overhead Offshoring Co-Sourcing BPO 40

IBM Services

APRIL 14, 2023

Revolutionizing the FMCG industry with integrated business planning Each business in the fast-moving consumer goods (FMCG) industry has its own unique set of rules, variables, and limitations, and Al Rabie Saudi Foods Co. Al Rabie Saudi Foods Co. Ltd was no exception.

Co-Sourcing 69

Co-Sourcing Analytics Human Resources Sales 69

The Scalers

JUNE 15, 2022

When sourcing talent in another country, it is essential to understand the local market. An expert team builder on the ground in your chosen location will facilitate all of your sourcing based on scoped-out needs regarding programming languages and tech stacks. Understand the difference between offshoring and outsourcing.

Offshoring 75

Offshoring Co-Sourcing Engineering Outsourcing 75

The Scalers

APRIL 5, 2022

CONTENTS The engineering seller’s market What are the benefits of traditional outsourcing? As a result, they’re exploring outsourcing, offshoring and nearshoring — which aren’t new concepts but have become more central to many organisations’ strategic thinking due to the widening talent gap.

Nearshoring 69

Nearshoring Offshoring Software Engineering 69

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. We engaged in conversations surrounding the evolving transformation of work in global markets.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Chazey Partners

JANUARY 26, 2021

The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners. In 2019, the two organizations partnered to produce three ebooks: The State of Global Shared Services Marketing Report 2019 7 Steps to Successfully Deploying RPA in Your Enterprise.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

The Scalers

NOVEMBER 3, 2021

The most competent offshore partners combine the sourcing of top talent with managed operations and aim to provide long-term value rather than a short-term fix. CEO and Co-founder, The Scalers. In that regard, it could perhaps be seen as closer to high-end outsourcing. – Emilien Coquard. Offshore 2.0: The Cheiron approach.

Offshoring 87

Offshoring Co-Sourcing Engineering Sourcing 87

Neo Group

JUNE 30, 2022

The survey was conducted across some key players in the industry that serve global markets to study the nature and extent of their ESG adoption and Sustainability transformation programmes. About GSA-UK: The Global Sourcing Association ( GSA ) is the industry association and professional body for the global sourcing industry.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

The survey was conducted across some key players in the industry that serve global markets to study the nature and extent of their ESG adoption and Sustainability transformation programmes. About GSA-UK: The Global Sourcing Association ( GSA ) is the industry association and professional body for the global sourcing industry.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Akorbi

SEPTEMBER 29, 2021

Akorbi experts can manage your recruiting programs with staffing vendors to source and manage qualified candidates according to your needs. We properly engage with independent contractors to avoid common problems like misclassification, co-employment, mismanagement, or improper insurance coverage. Sales and marketing.

Co-Sourcing 59

Co-Sourcing Payroll Global Recruiting Insurance 59

SIG Speaks

JULY 30, 2021

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

Infosys Consulting

SEPTEMBER 11, 2023

co-authored by Joerg Veidt, Vinayak Bhardwaj and Jennifer Chung. Recommendation 1: Identify, Assess, Manage, Monitor and Communicate Technology debt is not always negative, as taking on some tech debt can often lead to quicker market entry. This could be expanded into an internal open-sourcing of code.

Management 52

Management Co-Sourcing Software Design 52

IBM Services

APRIL 25, 2024

Steps of business process reengineering for CRM include integrating customer data from disparate sources, using advanced analytics for insights, and optimizing service workflows to provide personalized experiences and shorter wait times.

Supply Chain Management 59

Supply Chain Management Finance Robotics Process Automation Human Resources 59

SIG Speaks

JULY 28, 2021

The company had an extensive outsourcing presence in India for years but recently had been adversely affected by cost overruns, under-performing contractors, and poor resource management processes. The objectives established for the outsourcing operation were not in dispute. The culprit was the deteriorating execution. THE SOLUTION.

Co-Sourcing 40

Co-Sourcing Offshoring Right-Sizing Retail 40

Premier BPO

DECEMBER 3, 2021

either staffed internally or outsourced , depending on the level of expertise needed. Since in-house resources are expensive to hire, outsourcing to partners becomes the most cost-effective option. Organizations often have specialized functions in each department ( IT , HR , Accounts, etc.) Vendor vs Partner.

Co-Sourcing 52

Co-Sourcing Right-Sizing Outsourcing BPO 52

SIG Speaks

NOVEMBER 1, 2021

How to Build Resilient Supply Chains to Overcome Sourcing Disruptions. Procurement and sourcing leaders are still feeling the effects of sourcing disruptions in the supply chain. Digital Disruption in Sourcing and Procurement. Sourcing Industry Landscape Podcast. learn more. . learn more. . . learn more. . .

Co-Sourcing 40

Co-Sourcing Sourcing Automation Business Process Outsourcing 40

SIG Speaks

SEPTEMBER 1, 2021

On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. How can you keep one step ahead and gain full visibility into your source-to-pay process? register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

CGS Inc

MAY 25, 2023

Panelists in the session included industry veterans Brett Mathes, Carhartt Director of Supply Chain Services and Paul Magel, CGS President of Application Solutions and Technology Outsourcing. All session panelists agreed that the need is for much more than retailer co-investments; it's primarily about the importance of collaboration.

Retail 52

Retail Manufacturing Co-Sourcing Nearshoring 52