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Brand and Retail Participation in Manufacturing Innovation

CGS Inc

Body Over the years, you have undoubtedly heard the stories chronicling large retailers’ decisions to invest in their manufacturing supply chains. Panelists in the session included industry veterans Brett Mathes, Carhartt Director of Supply Chain Services and Paul Magel, CGS President of Application Solutions and Technology Outsourcing.

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Turn Your Contact Center Into a Revenue Center

Perficient Digital Transformation

When will the service technician arrive? These are all common questions lobbed into customer service centers. Contact center agents and support staff often have direct access to corporate inventory, supply chain, and manufacturing line data via their ERP tools. Where’s my order? What’s my tracking number?

professionals

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Change Management/Sourcing Change Management

SIG Speaks

SIG University Certified Sourcing Professional (CSP) program graduate Andrew Beck shares the difficulties associated with change management in sourcing and how it can help improve inefficiencies. The sourcing lead ensured buy-in from the plant's critical stakeholders for the food service change by clearly communicating the industry.

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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Fast-forwarding Enterprise CleanTech for Next-gen Energy Transition

Zinnov

CleanTech is set to rise as the predominant source of global electricity generation, surpassing coal, and accounting for a remarkable 38% by 2025. CleanTech ISVs are propelling innovation, particularly in Smart Grids and Sustainable Batteries, focusing on grid management, alternative fuel integration, and battery manufacturing solutions.

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Leveraging generative AI on AWS to transform life sciences

IBM Business Partners

Yet, it is burdened by long R&D cycles and labor-intensive clinical, manufacturing and compliancy regimens. Code creation: Code co-pilot, code conversion, create technical documentation, test cases and more. Conversational Knowledge: Reviews, knowledge base, product descriptions and more.

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Business process reengineering (BPR) examples

IBM Services

An early case study of BPR was Ford Motor Company, which successfully implemented reengineering efforts in the 1990s to streamline its manufacturing processes and improve competitiveness. When employees are freed from distracting processes, they can increase their focus on consistently delivering high-quality products and services.