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AI Empowering CIOs: Navigating Complex Challenges in 2024

Amzur

From integrating emerging technologies to managing cybersecurity threats and driving operational efficiencies, the role of a CIO has never been more complex or crucial. Enter artificial intelligence (AI), a transformative force poised to reshape how CIOs tackle these multifaceted challenges. 7 CIO Challenges In 2024: 1.

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Forecasting the Future: Key Trends Reshaping CXM Outsourcing in 2024 | Blog

Everest Group

After a turbulent past year, 2024 holds great promise for CXM outsourcing, with generative AI and other technologies poised to transform contact center operations. In the face of these adversities, the industry weathered a turbulent period, seeking resilience in the storm. 2024 has ushered in an exciting new chapter of transformation.

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Hackett Research: Inflation, Geopolitical Unrest, Other Factors Drive Up Operational Costs of Finance for the First Time in Decades

The Hackett Group

During this same period, Digital World Class ® finance organizations were highly resilient and managed to reduce costs to nearly half that of their peers while delivering dramatic improvements in value, including efficiency, effectiveness and customer experience. NASDAQ: HCKT).

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Mastering Cloud Transformation for Business: Program Model

Perficient Digital Transformation

As IT leaders and VPs of IT, navigating the challenges of digital transformation can be a daunting task. Balancing the need for innovation and growth with the need for stability and cost-effectiveness is a constant struggle. Forrester ) Even in difficult times, transformation is here to stay.

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The Complementarity of Global Capability Centers and Technology Service Providers

Zinnov

At Davos 2024, a pivotal insight emerged: the business landscape is ripe for collaboration, far beyond what many leaders previously recognized. This concept opens up new possibilities for enriching business practices and fostering partnerships, particularly between Technology Service Providers (TSPs) and Global Capability Centers (GCCs).

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Unleashing the Power of Generative AI in Procurement | Blog

Everest Group

Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time. Our research aimed to comprehensively assess GAI’s potential impact on procurement.

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The Future of Data Analytics

The Hackett Group

Today, data is embraced as one of the most valuable company assets, because it is not only a record of what happened… it can be used to gain insight into what is likely to happen in the future. Benefits: User experience, capacity planning/demand forecasting, capital expenditure performance, process efficiency and quality.