Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. We believe that Perficient is uniquely positioned to deliver Salesforce platforms and services to our clients.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. In this comprehensive guide, we’ll explore 20 advantages and disadvantages of BPO, providing you with the valuable insights you need to make an informed choice.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Perficient Digital Transformation

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age. Redesign business models through an outside-in perspective.”

Service 98

Service Right-Sizing Research Healthcare 98

Groove Technology

JULY 3, 2023

In today's interconnected global economy, companies are increasingly turning to offshore outsourcing services to gain a competitive edge. In this article, we will explore the benefits and best practices of offshore outsourcing, along with key considerations for choosing the right offshore outsourcing partner.

Offshoring 100

Offshoring Outsourcing Data Entry Reduced Overhead 100

Amzur

JANUARY 10, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This automation optimizes resource allocation and accelerates the overall process.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

IBM Services

NOVEMBER 8, 2023

At the beginning of the year, we laid out a new strategy for IBM Power under the leadership of Ken King, who will be retiring by the end of 2023 after forty years with IBM. We also have a new release of AIX — AIX 7.3 We also have a new release of AIX — AIX 7.3 Let’s dig in to some specifics.

Advisory 96

Advisory Banking Automation Design 96

Intugo

DECEMBER 21, 2023

When to Invest in a Customer Service Call Center? Have you ever wondered about the best moment to invest in a customer service call center for your business? Is it when you’re overwhelmed with customer inquiries? Or perhaps, is it a strategic move to enhance customer satisfaction and streamline operations?

Call Center 59

Call Center Customer Service Service Right-Sizing 59

Magellan Solutions

MARCH 22, 2024

Technology has become integral to business operations, enabling companies to expand their teams, reach broader customer bases, and streamline processes. However, managing IT systems can overwhelm business owners, particularly those without dedicated in-house IT departments, and this is where outsourced IT services come into play.

Outsourcing 52

Outsourcing Service IT Outsourcing BPO 52

IBM Services

APRIL 3, 2024

It helps organizations optimize their workplace experience , facility resource scheduling, facility strategic planning, lease accounting and asset disposal, and manage their transactions, capital projects , space , facility maintenance and facility sustainability. Real-time insights infused with AI support dynamic space planning.

Facilities Management 69

Facilities Management Right-Sizing Flexibility Accounting 69

Magellan Solutions

JUNE 19, 2023

Artificial intelligence is changing healthcare outsourcing by enhancing patient care processes, results, diagnostics, analytics, and resource allocation. With the rise of AI, have you ever wondered how AI is transforming outsourcing? It automates repetitive jobs, analyzes data, and enhances human capabilities.

Outsourcing 105

Outsourcing Out-Tasking Collaborations Call Center 105

Magellan Solutions

APRIL 11, 2024

million online stores on Shopify , excellent customer service is crucial to standing out. With Shopify telephone support, you can elevate your customer experience and ensure shopper satisfaction, making your store a preferred choice among millions of others. Hey there, fellow Shopify merchants! With over 1.75

BPO 95

BPO E-Commerce Service Order Management 95

NoonDalton

DECEMBER 13, 2021

Scaling and managing virtual teams is what we do best. But we wouldn’t have grown from strength to strength over the last 20 years without our customers. Our customer base has evolved over the last few years too; we’re seeing a whole new range of companies that need our outsourcing services. . Rapid Growth.

E-Commerce 97

E-Commerce Out-Tasking Outsourcing Administrative 97

Groove Technology

NOVEMBER 8, 2021

In this topic, we will discuss when is the right time to hire a dedicated team instead of hiring full-time employees. In the case of dealing with a dedicated team, you don’t care about the office equipment, specialized software, benefits and perks for your team members. This model allows you to save up to 60% on operating costs.

Right-Sizing 230

Right-Sizing Out-Tasking Flexibility Engineering 230

Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

Customer Service 52

Customer Service BPO Service Nearshoring 52

Intugo

FEBRUARY 1, 2024

Explore Now for Improved Customer Support! When overwhelmed by customer support teams, scalability issues and the constant struggle to maintain operational efficiency become common hurdles for call centers. The question arises: How can businesses address these challenges effectively? Connecting with diverse markets.

Call Center 52

Call Center Customer Support BPO Outsourcing 52

Groove Technology

AUGUST 7, 2023

Meta: Compare the pros and cons of partnering with software development outsourcing companies vs custom software development firms. Are you looking to develop custom software for your business? If so, you might be wondering whether to hire a software development outsourcing company or opt for a custom software development company.

Software 130

Software Outsourcing Nearshoring Offshoring 130

3Pillar Global

APRIL 26, 2024

I’ve launched new pharmacy businesses, built patient check-in flows, and planned how to revamp payer ASO offerings. They know pharmacy, population health, value-based care, revenue cycle , etc. – is happy with the pace of innovation in healthcare. That’s just the world we live in. So what gives? B – Disjointed data.

Healthcare 64

Healthcare Robotics Process Automation Pharmaceuticals Engineering 64

IBM Services

NOVEMBER 15, 2023

IBM watsonx is changing the game for enterprises of all shapes and sizes, making it easy for them to embed generative AI into their operations. Watsonx is comprised of three components that empower businesses to customize their AI solutions: watsonx.ai Let’s explore a few AI use cases that span different industries.

Co-Sourcing 90

Co-Sourcing Supply Chain Management Engineering Sales 90

IBM Services

APRIL 4, 2024

This shift is a significant change in their business models, moving from a capital expenditure approach to an operational expenditure approach, allowing financial organizations to focus on their primary business. A third-party risk management review, where the ISV needs to describe how it is complying to required controls.

Service 59

Service Banking Cybersecurity Regulations 59

IBM Services

OCTOBER 12, 2023

IBM recently gathered with our services partners, some of the world’s most prominent consultancies and systems integrators, to discuss AI for business at the IBM Global Systems Integrators and Consultancy Exchange event in New York. IBM is working with our partners on multiple ways watsonx.ai

Engineering 67

Engineering Customer Service Human Resources Cybersecurity 67

Magellan Solutions

JANUARY 17, 2024

This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate. If these problems continue, how will BPO companies maintain their competitive advantage in 2024? Let’s explore how the BPO industry plans to stay ahead of the game this year!

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

Groove Technology

AUGUST 13, 2023

A well-crafted and user-friendly mobile app can revolutionize customer engagement, enhance operational efficiency, and drive business growth. Unlike a traditional in-house team or freelancers, a dedicated team operates as an extension of your organization, aligning their efforts with your goals and objectives.

Flexibility 130

Flexibility Collaborations Software Design 130

Blue Ocean

OCTOBER 23, 2023

(This is updated version of our most popular blogs: 52 RFP Questions (2013), 51 RFP Questions (2016), 60 RFP Questions (2020)) Every few years we update our recommended list of contact center RFP Questions. We hope this makes your RFP process a little smoother! List Company Facts How long have you been in business?

Right-Sizing 59

Right-Sizing Outsourcing Management Marketing 59

Groove Technology

MARCH 29, 2023

In this article, we’ll explore how MuleSoft’s legacy system integration can help businesses overcome common obstacles and achieve remarkable results. Cost Savings MuleSoft’s integration capabilities can help businesses reduce the costs associated with maintaining and upgrading legacy systems.

Efficiency 100

Efficiency E-Commerce Supply Chain Management Retail 100

NoonDalton

APRIL 1, 2024

Over the last few years, the technology sector has increasingly turned to outsourcing as a strategic tool to enhance competitiveness and operational agility. This trend isn’t just about delegating routine tasks; it’s about embracing external expertise to drive innovation and streamline operations.

Efficiency 52

Efficiency Outsourcing Cybersecurity Right-Sizing 52

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. It will help them reach new levels of success. As businesses aim to improve operations, outsourcing marketing has become a trend to watch. The market size for outsourcing services is witnessing significant growth.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

IBM Services

DECEMBER 4, 2023

Myth 1: My company lacks the right tools and platforms to develop trustworthy AI AI can be a game-changer for businesses looking to improve operations in areas such as IT, HR, marketing and customer service. We have incorporated transparency into our AI models and openly share the data sources used for their training.

Co-Sourcing 81

Co-Sourcing Right-Sizing Government Healthcare 81

Perficient Digital Transformation

DECEMBER 28, 2023

Our clients trust us because of the collaborative, experienced, and entrepreneurial spirit our people bring to every interaction, and our colleagues get to experience the excitement and opportunities that come with partnering with big brands they can be proud of. What do we need to get done today?

Collaborations 52

Collaborations Healthcare Streamline Operations Offshoring 52

NoonDalton

FEBRUARY 15, 2024

Businesses across industries are vying not just for market share, but for attention, engagement, and loyalty from an increasingly discerning customer base. This heightened competition necessitates not just innovative products and services but also a strategic, streamlined approach to sales operations.

Sales 52

Sales Outsourcing Administrative Flexibility 52

NoonDalton

FEBRUARY 28, 2024

It requires understanding which aspects of your operations can be outsourced to drive not just efficiency, but also innovation and competitive advantage. Traditional outsourcing asks, “How can we reduce costs? Traditional outsourcing asks, “How can we reduce costs?”

Outsourcing 52

Outsourcing Out-Tasking Flexibility Right-Sizing 52

Amzur

JANUARY 18, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This automation optimizes resource allocation and accelerates the overall process.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This automation optimizes resource allocation and accelerates the overall process.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Amzur

JANUARY 18, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This automation optimizes resource allocation and accelerates the overall process.

Data Entry 52

Data Entry Right-Sizing Robotics Process Automation Automation 52

Perficient Digital Transformation

NOVEMBER 10, 2021

We believe these reports showcase how Perficient comes to the table with innovative and strategic thinking around the most timely topics. Computer vision, how computers gain high-level understanding from digital images or videos, has been one of the driving factors that’s contributed to the success of AI in recent years.

Healthcare 78

Healthcare Robotics Process Automation Government Automation 78

Perficient Digital Transformation

SEPTEMBER 22, 2023

Here are takeaways for Salesforce clients, consultants, and developers working in HLS. During the HLS keynote, Lashonda Anderson-Williams, EVP & Chief Strategy Officer – Healthcare & Life Sciences, Salesforce, set the stage for the opportunity those in HLS continue to have when it comes to modernizing their operating models.

Healthcare 59

Healthcare Administrative Reduced Costs Sourcing 59

Groove Technology

JULY 18, 2023

Also, outsourcing ensures that you only pay for the services provided, which means more control over your project's budget. Scalability Outsourcing allows you to scale your development capabilities quickly and efficiently, without having to invest in additional staff or equipment. How to Outsource JavaScript Web Development?

Outsourcing 100

Outsourcing Collaborations Flexibility Research 100

31 West

SEPTEMBER 8, 2022

IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. Consider becoming one of them to get back on your feet and stay in the game by letting an IT service outsourcing provider do the leg work for you. All you need to know about IT service outsourcing is here in this article.

Outsourcing 130

Outsourcing Service Cybersecurity Out-Tasking 130