Perficient Digital Transformation

OCTOBER 30, 2023

Are you a Healthcare Business Leader stressing over how much you should use AI? If AI can be simply put, it’s a manner of processing massive amounts of data in real-time to drive intelligent decisions. Every business leader in healthcare is thinking about how to best use their number one asset beyond their human capital – their data.

Healthcare 115

Healthcare Design Analytics Engineering 115

31 West

DECEMBER 9, 2022

However, according to the Microsoft Word Trend Index , 60% of remote employees said they felt less involved in the business after this hybrid shift. Businesses need a tool that can streamline their workflows while allowing seamless collaboration between different departments. Business Intelligence. Benefits of Office 365.

Human Resources 130

Human Resources Collaborations Right-Sizing Accounting 130

IBM Services

OCTOBER 17, 2023

In a research brief defining “5 trends for 2023,” the IBM Institute for Business Value reports, “In 2023, rapid response is the new baseline. ” 1 Business and data analysts are intimately familiar with the growing business need for precise, real-time intelligence. .”

E-Commerce 82

E-Commerce Automation Streamline Operations Analytics 82

Perficient Digital Transformation

JUNE 7, 2023

Use WhatsApp Business Messaging with SFMC integration to personalize your interactions with customers The SFMC Spring Release ’23 features Whatsapp-first business messaging and customer support via WhatsApp and SFMC. Perficient is proud to have Salesforce Marketing Cloud Experts to support your business/marketing opportunities!

Marketing 52

Marketing Out-Tasking Analytics Accounting 52

Perficient Digital Transformation

FEBRUARY 5, 2023

Microsoft Power BI is a suite of business intelligence (BI), reporting, and data visualization products and services for individuals and teams. It converts data from different sources to build interactive Dashboard and Business Intelligence reports.

Analytics 69

Analytics Sourcing Service Management 69

IBM Services

FEBRUARY 2, 2024

This year, the business challenge facing the GRAMMYs paralleled those of other iconic cultural sports and entertainment events: in today’s highly fragmented media landscape, creating cultural impact means driving captivating content across multiple digital channels. But until now, content production had been highly manual and laborious.

Collaborations 61

Collaborations Information Technology Engineering Flexibility 61

IBM Services

OCTOBER 16, 2023

Artificial intelligence (AI) adoption is still in its early stages. As more businesses use AI systems and the technology continues to mature and change, improper use could expose a company to significant financial, operational, regulatory and reputational risks. ” Are foundation models trustworthy? Trustworthiness is critical.

Government 75

Government Management Risk Management Risk Management 75

Perficient Digital Transformation

FEBRUARY 28, 2023

This data sprawl required significant manual effort to create operational and financial performance dashboards across operating units. Creating these dashboards involved first locating and collecting the necessary data, then stitching it together within spreadsheets, and then manually creating the dashboard itself.

Healthcare 64

Healthcare Analytics Research Operational Costs 64

Perficient Digital Transformation

JULY 14, 2022

There are additional examples of RPA use cases automating tasks in different business departments (Sales, HR, operations, etc.) Blue Prism helps us to automate the business processes in a better manner. Now, there is a need for communication with external applications in all businesses. Blue Prism. Object Studio.

Robotics Process Automation 121

Robotics Process Automation Automation Data Entry Software 121

Perficient Digital Transformation

OCTOBER 7, 2021

Business intelligence (BI) reporting tools help an organization gather, consolidate, and derive value out of their raw data. Enterprise level reporting: Enterprise reporting is the creation and distribution of reports concerning business performance to key decision makers in an organization.

Analytics 69

Analytics Sourcing Government Service 69

Provana

APRIL 5, 2022

Since this manual exercise turns QA into an exhaustive and time-consuming routine, many businesses often end up reviewing only a 1% sampling of their calls for QA and compliance. These categories should then be directly tied to KPIs within your agent scoring dashboard. to accurately categorize agent-consumer interactions.

Call Center 96

Call Center Analytics Automation Management 96

IBM Services

APRIL 18, 2024

It has been proven time and time again that a business application’s outages are very costly. The estimated cost of an average downtime can run USD 50,000 to 500,000 per hour , and more as businesses are actively moving to digitization. He would then have to validate that this is the root cause and remediate accordingly.

Engineering 63

Engineering Sourcing Collaborations Research 63

Perficient Digital Transformation

JULY 16, 2022

Salesforce Data can assist your business in making Intelligent Decisions. Any salesforce administrator using the platform must become a Reports and Dashboards Guru. So, grab your coffee and let’s dive deep into the report and dashboard section. Creating and modifying dashboards. Creating and modifying dashboards.

Accounting 69

Accounting Administrative Sourcing Sales 69

Automation Anywhere

JANUARY 14, 2021

For your intelligent automation program, the analytics can tell you everything from bot performance to data trends, or better yet, offer operational analytics and business insights. Consider in more detail what that can mean in terms of your intelligent automation program and organization. How healthy are your bots?

Analytics 97

Analytics Out-Tasking Finance Automation 97

Balbelforce

MARCH 29, 2022

In this post: What is business intelligence? Here’s how call center BI can impact your business 3 questions to ask when choosing a BI tool Call center BI helps you make data-driven decisions. What is Business Intelligence? Here’s how call center BI can impact your business. You can generate more sales.

Call Center 52

Call Center Sales Sourcing Software 52

IBM Services

NOVEMBER 6, 2023

In a tightening economy, small and medium businesses (SMBs) are challenged to grow while protecting thinning margins. Compared to large businesses, SMBs have fewer resources to help them weather an economic downturn or diversify into new value streams. Data-driven personalization is essential in today’s business environment.

Administrative 108

Administrative Sourcing Efficiency Sales 108

Perficient Digital Transformation

MARCH 26, 2024

Welcome to the Series of Salesforce Einstein Chatbots- Part 4 In today’s digital world, businesses continuously looking for new methods to improve customer interaction and accelerate support procedures. In this blog post, we’ll explore the Einstein Bot Builder page’s features, functionalities, and capabilities.

Design 59

Design Analytics Management Efficiency 59

Automation Anywhere

AUGUST 27, 2021

Data can provide crucial information about customers that can be used to make critical decisions and strategize different approaches for a business. Yet, raw data needs to be captured, managed, and organized in a way that can bring value and insights to your business.

Analytics 95

Analytics Robotics Process Automation Automation Manufacturing 95

Perficient Digital Transformation

JULY 22, 2022

While still virtual, Microsoft CEO Satya Nadella kicked off his keynote by explicating the ‘digital imperative’ of infusing technology into all business processes. A goal-setting and management system, Viva Goals is meant to provide employees a clearer understanding of their larger “purpose” within the business. Sample card gallery.

Sales 115

Sales Out-Tasking Data Entry Advisory 115

IBM Services

NOVEMBER 30, 2023

Cybersecurity is everyone’s business—as it should be, given the staggering surge in cyberattacks. This is creating more attack opportunities and vulnerabilities for businesses than ever before. These attacks have an exponentially ascending impact on the reputation and bottom line of businesses.

Cybersecurity 71

Cybersecurity Regulations Sourcing Streamline Operations 71

Balbelforce

APRIL 26, 2022

Your call center probably uses a dashboard (or several) to track various performance metrics. But is your dashboard really making a difference to your teams’ performance or does it just sit there as a nice-to-have that adds no real benefits for your agents? In this post: What is a dashboard? What is a dashboard?

Call Center 52

Call Center Right-Sizing Data Entry Analytics 52

IBM Business Partners

JUNE 29, 2023

Similarly, in the business world, when decision-making happens in silos and planning processes are disconnected, it’s like having a group of individuals playing their own instruments without any coordination. Strategic planning Integrated Business Planning starts with strategic planning.

Supply Chain Management 80

Supply Chain Management Analytics Collaborations Human Resources 80

Perficient Digital Transformation

FEBRUARY 14, 2024

Oracle Fusion HCM Analytics, a part of Oracle Fusion Data Intelligence Platform (DIP) (earlier known as Fusion Analytics Warehouse), equips various management levels with deep insights to effectively manage the workforce across the organization.

Analytics 52

Analytics Management Sourcing Automation 52

Automation Anywhere

NOVEMBER 16, 2020

It’s no secret that businesses search far and wide for ways to gain an edge over the competition. They use their skillset to build architectures such as databases and processing systems to extract value from the data, which can then can be used to add value to a business. Where to Get Intelligent Automation Training.

Engineering 98

Engineering Administrative Automation Efficiency 98

Perficient Digital Transformation

JUNE 13, 2023

Introduction In today’s competitive business landscape, sales teams face numerous challenges in maximizing their efficiency and productivity. This blog will delve into the ways in which Coveo for Salesforce can optimize sales productivity and revolutionize the sales approach of businesses when it comes to selling their offerings.

Sales 52

Sales Efficiency Analytics Collaborations 52

IBM Services

MAY 9, 2023

It is well known that Artificial Intelligence (AI) has progressed, moving past the era of experimentation to become business critical for many organizations. Businesses that decide to adopt AI technology are expected to have an immense advantage, according to 72% of decision-makers surveyed in a recent IBM study.

Government 75

Government Regulations Automation Design 75

Everest Group

AUGUST 11, 2022

Beroe Inc, a global SaaS-based procurement intelligence and analytics provider, announced its partnership with Everest Group, a global research firm focused on strategic IT, business services, engineering services, and sourcing. Beroe is a global SaaS-based procurement intelligence and analytics provider. Beroe LiVE.Ai

Marketing 52

Marketing Service BPO Research 52

Zinnov

OCTOBER 21, 2022

It has questioned how businesses think about agility and future resilience. Critically examining and optimising an enterprise’s processes is now crucial for organizations to survive and thrive in today’s competitive business landscape. Process intelligence solves this problem. Understanding Process Intelligence.

Automation 52

Automation Out-Tasking Analytics 52

Blue Ocean

DECEMBER 18, 2023

Customer care QA processes are moving from limited sampling to real-time, holistic analysis thanks to emerging conversation intelligence technologies that impact every corner of the contact center for the better. And as Forrester points out, the resulting dashboards and word clouds that point to top call drivers aren’t enough either.

Analytics 59

Analytics Out-Tasking Software Finance 59

V-Soft Consulting

FEBRUARY 29, 2024

Many companies are choosing to use cybersecurity systems powered by Artificial Intelligence (AI ). Darktrace has been helping businesses of various industries by detecting and fighting real-time cyber threats. Its intelligent solutions help security teams keep up with potential threats.

Cybersecurity 52

Cybersecurity Automation Government Retail 52

Automation Anywhere

FEBRUARY 1, 2021

Adopting RPA allows you to increase the level of employee productivity, lower your costs with faster ROI, scale your business, and more. When using RPA in your business, the bots managing tasks in your Digital Workforce can offer valuable data. Get the Insights to Move Your Business Forward. REQUEST A DEMO.

Robotics Process Automation 97

Robotics Process Automation Analytics Automation Design 97

31 West

JANUARY 31, 2023

It has a proven track record for generating leads, predicting business trends, or providing insights that lead to better IT help desk services. A data-driven business is 23 times more likely to attract new customers. A data-driven business is 23 times more likely to attract new customers. That is the topic of data discovery.

Risk Management 130

Risk Management Risk Management Sourcing Regulations 130

Automation Anywhere

OCTOBER 7, 2021

Your first few processes—such as accounts payable, order-to-cash, or customer service notifications—are fully and (intelligently) automated. So are you done reaping the benefits of intelligent automation with RPA for these particular processes? The most critical source of great business value is data. They’re working well.

Analytics 81

Analytics Robotics Process Automation Automation Software 81

IBM Services

APRIL 14, 2023

The world of business demands the right decisions to succeed. To address these challenges, Al Rabie partnered with 1Direction Global, a top solution provider in Financial and Operational Performance Management and Consulting, and a Gold Business Partner with IBM since 2018. This partnership has proven to be long-lasting.

Co-Sourcing 70

Co-Sourcing Analytics Human Resources Sales 70

31 West

JANUARY 23, 2023

Businesses these days are increasingly using Microsoft Office 365. you can add Sway and Skype for overall business success. This system is especially suitable for all businesses, especially service desk outsourcing, where team collaboration is of utmost importance. You can also share files and schedule dates.

Collaborations 130

Collaborations Outsourcing Software Management 130

31 West

DECEMBER 22, 2022

With businesses moving their workflows and assets to the cloud, they need efficient and automated security technology that can streamline their IT operations and manage security concerns. Let’s learn more about the cloud firewall, how it works, and why you need it for your business. Cloud Firewall Explained. billion by 2032.

Design 130

Design Software Outsourcing Sourcing 130

Perficient Digital Transformation

SEPTEMBER 8, 2022

Power BI is an interactive tool for business intelligence and data visualization. This is the platform that provides nontechnical business users with tools for aggregating, analyzing, visualizing and sharing data. Power BI is a fantastic tool for analyzing data and uncovering key insights. Wrapping up.

Sourcing 69

Sourcing Collaborations Service Marketing 69