Magellan Solutions

JUNE 14, 2023

It helps businesses increase their sales revenue and reach a wider audience. Boosting e-commerce businesses through outsourcing can improve efficiency and the bottom line. Boosting e-commerce businesses is a great strategy to simplify processes. It allows businesses to focus on the crucial areas of the company.

E-Commerce 52

E-Commerce Efficiency Outsourcing Inventory Management 52

Magellan Solutions

MAY 2, 2024

One popular tactic is outsourcing to other countries to make operations more efficient. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency. You can find specialized expertise in your local market, enabling you to tackle complex tasks and projects more efficiently.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Magellan Solutions

JUNE 3, 2021

From the pilot campaign, this will give you insight into the efficiency of dialing techniques. No matter what business you are in, we promise data security at its finest. . Our business development managers can help you set up pilot campaigns with your perimeters set as clear as the day. . Fill up the form below!

Efficiency 52

Efficiency Right-Sizing Sales Outsourcing 52

Magellan Solutions

MARCH 13, 2024

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. This article has you covered!

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

APRIL 2, 2024

Top 8 Best BPO Companies for SMEs in Data Entry In the fast-paced world of business process outsourcing (BPO) , small and medium-sized enterprises (SMEs) continuously peruse the maze of service providers to look for the best partner able to offer the most reliable and cost-efficient solution for their data entry needs. TALK TO US!

Data Entry 52

Data Entry BPO Right-Sizing Call Center 52

Magellan Solutions

JULY 31, 2021

Survive the constantly changing business dynamics. Improve efficiency while decreasing operating costs. However, the business and industry changes. 3 Emerging Call Center Markets to Watch. These are the countries that are becoming an enticing place for businesses to outsource from. High literacy rate (91.8).

BPO 52

BPO Marketing Call Center Business Process Outsourcing 52

Magellan Solutions

APRIL 22, 2024

Here are some standard methods: Artificial Intelligence (AI) : AI-powered tools are often used to automate content moderation, offering speed and efficiency. Speed : Moderation must be efficient to ensure real-time compliance without hindering user experience. What role does AI play in content moderation? TALK TO US!

BPO 52

BPO Out-Tasking Call Center Automation 52

Redial

DECEMBER 15, 2022

Like hiring a nearshore call center to attend to all your customer service needs, debt collection, web development, among other areas. This is reinforced since in-house teams tend to be very efficient, as everyone is usually in the same place, working under the same system, making communication simple and fast.

Nearshoring 100

Nearshoring Offshoring Outsourcing Call Center 100

Magellan Solutions

AUGUST 10, 2021

Let’s take a look at some ways that call center Philippines can help you globalize your products and services: BPO Manila Philippines Offers Self-Service to Your Global Customers. More than 50% of corporations consider reduction call volume as their top priority. .

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

JULY 25, 2021

Without even doing your homework if who you are calling has little to no interest with what you’re offering. . When you hire telemarketer Philippines , they can scrub your list to isolate contacts with the highest probability of dealing with your business. Philippines outbound call center identifies the right criteria for your list.

Call Center 52

Call Center Outsourcing Service Efficiency 52

Magellan Solutions

JULY 4, 2021

Average handling time (AHT) has been one of the most important metrics to measure in the call center industry. Many industries strictly implement a low AHT for their agents so they can answer as many calls as possible on their shift. . Besides that, the average AHT for any call center should be at least 6 minutes.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Influx

APRIL 18, 2024

The firm prides itself on providing efficient, intelligent, future-minded solutions for each client. The company offers a comprehensive range of services, including business process outsourcing, telemarketing and sales, and customer support in multiple industries, with a focus on customer satisfaction.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

APRIL 21, 2021

The BPO Philippines provides several metrics to determine the growth and development of a company. They can do an adjustment based on the information given by their call center partner. It is an efficient way to plan all your business strategies. What Are Some of the KPIs in the Call Center Philippines.

BPO 52

BPO Call Center Outsourcing Retail 52

Magellan Solutions

JUNE 15, 2021

AIs are slowly replacing live operators in the call center operations. The current turnover rate is a call for action since having unlimited manpower is useless if agents can only stay for a couple of years. More Efficient and Productive Agents. As a result, it may affect the efficiency of your business.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

JULY 16, 2021

Keep in mind that the best contact centers should be able to supply all of the technology required to conduct a successful campaign. If you are not aware yet, the most popular payment models of call centers are per hour basis. How efficient are they? . Other call center businesses have fewer options.

Service 52

Service Call Center Contact Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

APRIL 16, 2024

According to Henry Parungao, Magellan Solutions’ Business Development Director, tailored solutions and building trust are essential to successful outsourcing for small and medium-sized enterprises (SMEs). “That’s why we focus on developing recruitment and operational strategies tailored to the SME market.”

Design 52

Design Outsourcing Right-Sizing Out-Tasking 52

Magellan Solutions

APRIL 9, 2024

As Henry Parungao, Business Development Director at Magellan Solutions, points out, “Magellan Solutions focuses on understanding SME needs and being adaptable rather than trailblazing new markets, aiming to capture the largest share of current demand.” Magellan Solutions - Call Center | BPO | KPO | Outsourcing

Outsourcing 52

Outsourcing Out-Tasking Collaborations Research 52

NoonDalton

SEPTEMBER 12, 2022

It’s no surprise, then, that businesses in the industry are looking for ways to grow and scale quickly and affordably in order to stay in the game. Outsourcing customer support is a way to do so effectively, efficiently, and affordably. A contact center is crucial for communicating with clients.

Customer Support 86

Customer Support Outsourcing Out-Tasking Human Resources 86

Magellan Solutions

APRIL 15, 2021

Furthermore, a great BPO company will add more leverage for your business. Majority of call centers focus on large corporations. You must look for a third-party service provider that will help you in business development. However, creating a good reputation for your business is a difficult task.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

AUGUST 11, 2021

Telemarketing Call Center Philippines can give you access to a team of SEO experts that can help you optimize your website and posts. That is why if you do not have the funds to train agents, better hire a call center company that can help you get the best agents without breaking your bank account. Conclusion. TALK TO US!

Call Center 52

Call Center Sales BPO Research 52

Magellan Solutions

DECEMBER 5, 2019

Companies that outsource to Philippines benefit from its wide range of call center and back office services. million freelancers , favorable laws, an efficient labor market rate, and a huge talent pool, the country has positioned itself as one of the largest outsourcing destinations in the world. TALK TO US! contact-form-7].

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

MAY 27, 2021

They have other experiences such as providing residential sales leads, business sales leads, and B2C sales lead. An efficient team can and will perform marketing services that will have an impact on customers. With the regular sales leads that they provide, your organization can experience an increase in business development.

Service 52

Service Sales Call Center Outsourcing 52

Magellan Solutions

AUGUST 6, 2021

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. Having this high rate of ROI has a business growth of 7% to 9% faster than those who do not outsource PEO.

BPO 52

BPO Service Call Center Accounting 52

31 West

SEPTEMBER 7, 2022

Businesses need cloud services if they want to stay competitive in the dynamic business and IT environment of today. Organizations may simply scale their services to suit new business development, establish a more predictable IT budget, and more by using cloud-based services. Technology Support. Managed IT Staff Support.

Managed Services 130

Managed Services Management Service Out-Tasking 130

Magellan Solutions

JULY 23, 2021

That’s why the telesales company Philippines makes them more efficient compared to other countries offering the same service. They integrate a system in which they will try to connect with the customer first before going into the main purpose of the call. KPIs will guide you and monitor the progress of your business with us.

Call Center 52

Call Center BPO Outsourcing Sourcing 52

Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

BPO 52

BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

JULY 28, 2021

63% of potential customers lose interest during a telemarketing call as they feel like cold callers can’t give them relevant information that they want to hear. Many turn to outsourcing as it is 43% more efficient than generating leads in an in-house team. . Partner Now with the Best Telemarketing Call Center Philippines for SMEs!

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. Having this high rate of ROI has a business growth of 7% to 9% faster than those who do not outsource PEO.

BPO 40

BPO Service Call Center Accounting 40

Magellan Solutions

SEPTEMBER 22, 2021

Cold calling/outreach. Outbound call center outsourcing is a service in which a third party firm takes over all or part of your organization’s cold calling/emailing responsibilities. The service provider then assembles a specialized team of sales representatives to make cold calls/emails on your behalf.

Service 98

Service Sales Outsourcing Call Center 98

Velocity Global

OCTOBER 21, 2021

Business development and sales. For high-growth businesses — or businesses experiencing rapid growth who are expected to become big industry players — outsourcing can be a key function of business operations. Customer service can help businesses grow by engaging with customers and increasing their brand loyalty.

Outsourcing 52

Outsourcing Human Resources Manufacturing Labor Costs 52

Magellan Solutions

JULY 15, 2021

The US-based independent payment processors aimed to help their Relationship Managers manage their sales pipeline to encourage increased business development. On top of that, instead of pushing for immediate sales, the call center company changed the objective into information-based cold calling. .

Call Center 40

Call Center Sales BPO Outsourcing 40

Magellan Solutions

AUGUST 5, 2021

” Inaccurate, outdated, or irrelevant call lists. With this in mind, let’s take a look at how telemarketing call center Philippines alleviate the situation for small and medium enterprises. Call Centre Services Philippines Use Enhanced Caller ID Services. Customers usually received 16 unwanted calls per month.

Call Center 52

Call Center BPO Outsourcing Sourcing 52

Magellan Solutions

MARCH 9, 2021

As well as maintaining call center software, infrastructure and day to day operations management. Focus on Business Development. When you outsource this operation, you can focus on things that matter for your business. Running a dedicated call center offshore has been proven to drive down costs.

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

MAY 11, 2021

They can provide quality call center agents to attend with the request at an affordable price. On top of that, these call center agents can work for your lending company 24 7. All in all, call center companies can provide a team that could do both your inbound and outbound needs. Land Appraisal.

Outsourcing 52

Outsourcing BPO Call Center Banking 52

Magellan Solutions

JUNE 23, 2021

When it comes to Call Center Services Pricing (2021) , there are crucial services that are not yet included. Besides taking in and making calls, there are additional services that can help businesses make a difference in their bottomline. Current Pricing Structure for Outsourced Call Center Services.

Call Center 52

Call Center Service Outsourcing Customer Service 52

Magellan Solutions

JUNE 15, 2021

On the other hand, secondary activities are actions that help primary activities become more efficient. Its role is to effectively create a competitive advantage according to Harvard Business School Online. Need to increase productivity and efficiency? Shoot us a message and our business development team will be with you ASAP!

Customer Support 52

Customer Support Outsourcing Service Sales 52

Magellan Solutions

JUNE 22, 2021

Insurance accounting outsourcing has been a big help for any small businesses. It helps them to be efficient while saving some of their budget. However, the current pandemic situation really pushed many businesses to the edge. Our Business Developers can help you in setting up your key performance indicators (KPI).

Insurance 52

Insurance Accounting Outsourcing BPO 52