Magellan Solutions

MAY 20, 2024

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. Key Features Specializing in customized solutions for SME businesses. billion in the year 2022.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52

Magellan Solutions

JULY 5, 2021

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. So, here are some of the other factors that SME owners should look for in a call center company. .

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

MARCH 13, 2024

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. What is Outsourcing?

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

MARCH 9, 2021

This just means you outsource to a provider thousand miles away. As well as maintaining call center software, infrastructure and day to day operations management. Benefits of Customer Service Outsourcing. Focus on Business Development. Efficient Call Volume Management. Offshore CSO.

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

FEBRUARY 26, 2022

Countries compete daily to make its mark in the global outsourcing market. This transforms the landscape into a highly competitive business. . Proving the huge market share of outsourcing in the Philippines is that it accounted for the $26 Billion contribution in the country’s GDP in 2019 alone. . Billion in 2018.

Outsourcing 40

Outsourcing BPO Government Global Outsourcing 40