Magellan Solutions

JULY 16, 2021

Business process outsourcing (BPO) allows companies to maximize their potential. Keep in mind that the best contact centers should be able to supply all of the technology required to conduct a successful campaign. If you are not aware yet, the most popular payment models of call centers are per hour basis.

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Redial

DECEMBER 15, 2022

Basically, it is the process where you hide external resources or capital to execute a specific operation or project. Like hiring a nearshore call center to attend to all your customer service needs, debt collection, web development, among other areas.

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Magellan Solutions

AUGUST 10, 2021

Let’s take a look at some ways that call center Philippines can help you globalize your products and services: BPO Manila Philippines Offers Self-Service to Your Global Customers. More than 50% of corporations consider reduction call volume as their top priority. .

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Magellan Solutions

AUGUST 6, 2021

A few years back, BPO Philippines was just the destination for inbound and outbound call centers. But now, many companies that outsource to Philippines also have their eyes on their non-voice services. Having this high rate of ROI has a business growth of 7% to 9% faster than those who do not outsource PEO.

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Magellan Solutions

JULY 6, 2022

A few years back, BPO Philippines was just the destination for inbound and outbound call centers. But now, many companies that outsource to Philippines also have their eyes on their non-voice services. Having this high rate of ROI has a business growth of 7% to 9% faster than those who do not outsource PEO.

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Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

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Magellan Solutions

DECEMBER 5, 2019

Companies that outsource to Philippines benefit from its wide range of call center and back office services. million freelancers , favorable laws, an efficient labor market rate, and a huge talent pool, the country has positioned itself as one of the largest outsourcing destinations in the world. TALK TO US!

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Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

MARCH 9, 2021

This just means you outsource to a provider thousand miles away. As well as maintaining call center software, infrastructure and day to day operations management. Benefits of Customer Service Outsourcing. Focus on Business Development. Efficient Call Volume Management. Offshore CSO.

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Magellan Solutions

MAY 8, 2021

Besides, if you are an SME company costs can be potentially overwhelming for a business to take on and maintain over long periods of time. So why not outsource? Keep in mind that a quality BPO partner is able to provide non-core business processing services efficiently, resulting in lower costs for your organization.

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Magellan Solutions

JUNE 23, 2021

When it comes to Call Center Services Pricing (2021) , there are crucial services that are not yet included. Besides taking in and making calls, there are additional services that can help businesses make a difference in their bottomline. Current Pricing Structure for Outsourced Call Center Services.

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Call Center Service Outsourcing Customer Service 52

Magellan Solutions

MAY 6, 2021

One good reason for this is innovative technologies that enable BPOs to realize opportunities and provide stellar call center experience. So in this article we will look at these technologies that are currently helping Outbound Telemarketing Services firms to achieve optimal productivity and efficiency. Cloud-based Call Center.

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Magellan Solutions

JUNE 1, 2021

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. The first thing that comes into people’s mind about call centers are voice based services. However, chat and writing support services are as equally important to businesses as its counterpart. TALK TO US!

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Premier BPO

AUGUST 19, 2021

IT Support, Customer Care, Contact Center, Accounting, etc. Business Process Outsourcing (BPO). A specific type of outsourcing in which one company utilizes the services such as Front-Office or Back-Office services from an external company, such as HR , Billing, Payroll, Call Center, etc. .

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Magellan Solutions

MAY 21, 2021

By allowing BPO companies to share the responsibilities of taking non-core processes, you are gaining access to various perks. Increased efficiency. In hindsight, you are just losing the non-core tasks in your company with eCommerce Outsourcing. BPOs made a lot of ways to help e-shops handle data efficiently. TALK TO US!

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