Redial

AUGUST 2, 2023

With a blend of business acumen and a heart for social work, Redial has set a precedent by doing its best to help, not only in Mexico but now in South Africa as well. As Redial embarks on this exciting journey, the company remains guided by the vision of prosperity and making a genuine difference in the lives of the people it works with.

Offshoring 130

Offshoring Healthcare Collaborations Business Process Outsourcing 130

Redial

DECEMBER 15, 2023

We care about our fellow redialers feeling comfortable in their work and achieving the desired goals through teamwork. Real teamwork goes beyond the surface level of working together. A Collaborative culture with trust: Trust is the foundation of any successful team. It takes time to develop but can be easily shattered.

Call Center 130

Call Center Collaborations Accounting Business Process Outsourcing 130

IBM Services

APRIL 15, 2024

The average employee works on autopilot, and to ensure that cybersecurity issues and risks are ingrained in their day-to-day decisions, we need to design and build programs that truly understand their intuitive way of working. The prevailing challenge in cybersecurity culture today is its foundation in fear of error and wrongdoing.

Cybersecurity 96

Cybersecurity Out-Tasking Design Analytics 96

Redial

OCTOBER 24, 2022

We all (or should) have as a main objective, develop a work culture that encourages the general well-being of employees. What is wellness at work? Basically, the support that ensures the employee has all the tools and guides to feel good about themselves, their work, and their results. Better work-life balance.

BPO 100

BPO Jobbing Business Process Outsourcing Management 100

Redial

NOVEMBER 8, 2023

In this blog, we’ll share our experience as a contact center company and shed light on the crucial elements we evaluate to determine new site locations, all while highlighting our commitment to positively impacting communities and job generation. It encourages a positive work environment and seamless client and customer interactions.

Outsourcing 130

Outsourcing Labor Costs Jobbing Outsourcing Operations 130

The Global Small Business Blog

SEPTEMBER 28, 2023

Strategies for working effectively across different cultures to form productive relationships with diverse clients. Note to our readers: Thanks to your readership, we have surpassed 150K views to our blog in September! – How to find customers and ship products worldwide. What's involved to export foods products (e.g.,

Banking 228

Banking Legal Services Finance Sourcing 228

Redial

DECEMBER 2, 2022

Whether you’re looking to thank your team for their hard work or to show that you recognize their efforts, there are many ways to thank your company team. When everyone feels valued, it creates a more positive and motivating work environment, which can have a positive impact on productivity and employee retention. Team outings.

Right-Sizing 130

Right-Sizing Flexibility BPO Sales 130

Everest Group

JANUARY 11, 2024

Show the enterprise how to work globally? As a result, GBS will likely put most of its eggs in the efficient and effective buckets, eschewing massive change in experience and ways of working unless their respective business cases are air-tight. From any vantage point, COVID was good to the global business services (GBS) model.

Global Business Services 52

Global Business Services Advisory Jobbing Offshoring 52

IBM Services

MARCH 7, 2024

For example, when building technology, it is important that employees are aware of the cultural connotations of color schemes, symbols, and graphics. Red signifies good fortune in Chinese culture but can denote danger or caution in Western cultures. The work that they do helps businesses achieve their own diversity goals.

Software 103

Software Marketing Management 103

Everest Group

AUGUST 25, 2023

Global Capability Centers (GCCs) can use storytelling to transcend geographic and cultural barriers to effectively communicate their vision and value to diverse audiences. Discover the benefits, key factors for effective storytelling, and pitfalls to avoid in this blog.

Collaborations 52

Collaborations Out-Tasking Offshoring Management 52

Everest Group

SEPTEMBER 13, 2022

The metaverse offers promise to reinvent hybrid models by balancing remote work with social connections formed between avatar versions of employees in a virtual world. Learn the latest metaverse trends to watch in this blog. Metaverse advantages in a hybrid work model.

Collaborations 52

Collaborations Operational Costs Flexibility Jobbing 52

Everest Group

AUGUST 2, 2023

This blog presents the top tech employers in three markets based on employees’ brand perceptions of more than 400 organizations as well as other key findings from Everest Group’s research. In today’s digital era, employees can easily research and collect information on a company’s culture, reputation, policies and practices, and values.

Human Resources 52

Human Resources Research Jobbing Marketing 52

Everest Group

AUGUST 2, 2023

This blog presents the top tech employers in three markets based on employees’ brand perceptions of more than 400 organizations as well as other key findings from Everest Group’s research. In today’s digital era, employees can easily research and collect information on a company’s culture, reputation, policies and practices, and values.

Human Resources 52

Human Resources Research Jobbing Marketing 52

Everest Group

DECEMBER 15, 2023

Talent readiness encompasses more than the ability to recruit; it involves proactive measures to upskill existing employees, anticipate emerging skill requirements, and foster a culture of continuous learning and adaptability.

Marketing 69

Marketing Cybersecurity Analytics Service 69

Everest Group

SEPTEMBER 14, 2023

Discover how OKRs can benefit your business, the best practices for implementation, and how these goal-setting frameworks can work together to drive exceptional results. Define ambitious objectives, set measurable key results, and foster a culture of transparency and accountability. Contact us to learn more.

Accounting 64

Accounting Marketing Customer Support Flexibility 64

IBM Services

MARCH 25, 2024

The company has lived the value of “respect for the individual” by championing employment practices that reward ability over identity and that make work more attainable for all. stated, “Men and women will do the same kind of work for equal pay. It also honors the strong women leading IBM forward.

Research 103

Research Government Collaborations Design 103

Perficient Digital Transformation

MARCH 8, 2023

Throughout history and across cultures, women have been forbidden from opening bank accounts, owning property, and taking out loans. Here are some ways that financial services institutions can continue to work toward bridging the gender gap: 1. Promote the advancement of women into leadership roles. 84% of finance professors are men ).

Service 64

Service Finance Accounting Out-Tasking 64

Everest Group

MAY 8, 2023

Work is transferring from center to center, often in response to the need to rebalance locations as a result of the Ukraine war. A GBS inter-center transfer of work can be a surprising and silent GBS headache. In a transition, aligning the business to working differently is critical to success. Be prepared, people.

Jobbing 52

Jobbing Flexibility Research Management 52

AS White Global

MARCH 15, 2023

Though skills and experience are naturally essential when recruiting, cultural fit can also play a significant role in retaining great talent and achieving offshoring success. What is cultural fit? Ensuring cultural fit does not mean that everyone is just a “ clone ” of the company with no room for diversity.

Offshoring 98

Offshoring Out-Tasking Collaborations Efficiency 98

Perficient Digital Transformation

OCTOBER 17, 2023

Perficient’s Cultural Connections ERG Our Cultural Connections Employee Resource Group (ERG) Mission Statement is dedicated to taking our colleagues on a journey in exploring, understanding and advancing the cultural differences that help to shape our workforce and perspectives.

Collaborations 52

Collaborations 52

Everest Group

SEPTEMBER 14, 2023

The GBS model’s nature lies in bringing change through new ways of working, distributed operating models, elevated service levels, enhanced experience, and digitization, enabling the enterprise to experience higher levels of innovation. So, what’s the path to successful change management?

Management 59

Management Global Business Services Right-Sizing Research 59

IBM Services

APRIL 19, 2024

This blog series discusses the complex tasks energy utility companies face as they shift to holistic grid asset management to manage through the energy transition. Each step in the journey demands adopting new processes and ways of working, which dedicated best practice tools and optimization models support.

Management 82

Management Energy & Utilities Cybersecurity Risk Management 82

Everest Group

MARCH 31, 2023

Read on to learn the looming risks and what to pay attention to in this blog. The rescue by UBS of Credit Suisse marks the latest explosion across global financial markets in the ongoing banking troubles sparked by the collapse of Silicon Valley Bank and Signature Bank in the US, as we covered in our last blog.

Banking 52

Banking Marketing Service Insurance 52

The Global Small Business Blog

SEPTEMBER 22, 2022

©iStock/melitas Dutch social psychologist Geert Hofstede did a pioneering study of cultures across modern nations. One of his big questions is: Why is culture so important? His website says: Do we need to bother about culture? Culture” is how we call these unwritten rules about how to be a good member of the group.

Collaborations 186

Collaborations 186

Redial

JUNE 21, 2023

This blog will explore the concept of employee experience, how it aligns with the Agile People methodology that we like to follow, and possibly, provide a willful guide to creating an exceptional work environment. It includes their interactions, emotions, and overall perception of the work environment.

Jobbing 100

Jobbing Flexibility Collaborations Accounting 100

Groove Technology

AUGUST 7, 2023

These companies have a team of skilled professionals who work remotely and collaborate with clients through various communication channels. Expertise across technologies: Outsourcing companies often have extensive experience working with a wide range of technologies and frameworks.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Everest Group

SEPTEMBER 14, 2023

The GBS model’s nature lies in bringing change through new ways of working, distributed operating models, elevated service levels, enhanced experience, and digitization, enabling the enterprise to experience higher levels of innovation. So, what’s the path to successful change management?

Management 52

Management Global Business Services Right-Sizing Research 52

Globalization Partners

DECEMBER 14, 2021

Solstice, Mawlid, Las Posadas, Hanukkah, Bodhi Day — how many of these cultural holidays do you and your management team recognize? The end of the year marks what much of the world recognizes and celebrates as “the holiday season” – but what is your company doing to nurture cultural diversity and inclusivity ?

Management 98

Management 98

Perficient Digital Transformation

JUNE 29, 2023

Perficient was recently honored as a 2023 Top Workplace USA , which recognizes companies nationally for their people-centric work culture. colleagues were invited to share their experience about working at Perficient in a voluntary survey with Energage , an employee and research technology firm. Earlier this year, U.S.

Collaborations 52

Collaborations Sales Research Design 52

Redial

APRIL 14, 2023

So, in this blog, we will talk about the incredible factors and our vision to take our services to the next level. Working and doing business with the pros Since we started, we have focused on providing great service, working alongside people that fits our culture of personal and professional growth and a sense of community.

BPO 130

BPO Service Business Process Outsourcing Offshoring 130

Everest Group

JULY 19, 2023

Realizing that end-user acceptance of digital adoption is the most crucial step, Unisys leadership is actively working to institute change management in every transaction and not just the transition phase. Service providers increasingly focus on organizational change management to cultivate a cohesive digital workplace environment.

Cybersecurity 52

Cybersecurity Human Resources Government Collaborations 52

Groove Technology

JULY 27, 2023

Look for alignment with your business goals, cultural fit, and a proven track record of delivering high-quality solutions within deadlines. Ensure all legal aspects are addressed in contracts, and work with trusted partners who prioritize IP protection. Cultural differences: Cultural differences can impact the outsourcing experience.

Software 100

Software Outsourcing Right-Sizing Flexibility 100

Influx

JULY 27, 2022

One of the most exciting things about our global reach is the diversity of team members that work together from many different cultures. Where we live is a huge contributor to the great work culture at Influx. Follow the sun is a global workflow model that passes work from one time zone to the next.

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52

Everest Group

JUNE 22, 2023

GAI works by training underlying large language models (LLMs) on huge datasets containing billions of parameters. New AI models may not be well-suited to handle diverse languages, dialects, and cultures effectively Data security and privacy : A crucial consideration for using Generative AI in clinical development is patient data security.

Pharmaceuticals 52

Pharmaceuticals Regulations Accounting Research 52

IBM Services

NOVEMBER 30, 2023

A successful employee experience strategy (EX strategy) is the best way to recruit and retain top talent , as employees increasingly make decisions on where to work based on how they respond to employee needs. To produce empathy, the organization must invest in workplace culture so their approaches feel genuine.

Human Resources 108

Human Resources Jobbing Healthcare Management 108

Everest Group

FEBRUARY 24, 2023

It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc. Read on to learn recommendations from our findings evaluating sourcing proposals over the past two years.

BPO 52

BPO Services Contracting Outsourcing Manufacturing 52