SirionLabs

SEPTEMBER 27, 2021

What is Vendor Management? At the heart of streamlined procurement lies a successful vendor management program. Typical vendor management activities focus on: Researching vendors. Why is Vendor Management So Important? Accurate vendor selection. Negotiating contracts.

Management 52

Management Co-Sourcing Collaborations Software 52

Everest Group

APRIL 9, 2024

However, this blog explores the the in-house GBS versus Business Process Outsourcing (BPO) debate. True to its promise, the panelists addressed hard questions and pushed the boundaries on what BPOs mean to Global Business Services. Before delving further, let’s address a glaring contradiction. It’s food for thought, indeed.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. RCM vendors can play a crucial role by optimizing billing processes, minimizing errors, and enhancing patient communication.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Everest Group

MARCH 7, 2024

Discover a six-step roadmap for devising a successful hybrid Copilot strategy and compare buying versus building in part two of our blog series. Read our previous blog to explore the emerging Copilot trend, M365 Copilot opportunities for service providers and enterprises, and why a hybrid strategy represents the future for Copilot.

Reduced Overhead 64

Reduced Overhead Flexibility Efficiency Sourcing 64

Everest Group

NOVEMBER 23, 2023

Learn the key questions stakeholders should ask when evaluating their AWS cloud strategy in this blog. Let’s explore how AWS is managing this. Its secure, scalable, and global infrastructure services, along with its comprehensive capacity management tools, have made it a strong enterprise choice.

Analytics 59

Analytics Government Research Regulations 59

The Global Small Business Blog

SEPTEMBER 28, 2023

Fans, supporters and global enthusiast have already signed up – because we are a sure thing – and 3 companies have secured vendor tables. What grants are available to businesses for international expansion? – What does Made in U.S.A. What's involved to export foods products (e.g., ©2023 Global TradeSource, Ltd.

Banking 224

Banking Legal Services Finance Sourcing 224

Everest Group

APRIL 3, 2024

As discussed in our previous blog , the emergence of quantum computing poses a significant threat to current public key cryptographic methods. What is post-quantum cryptography? Read on to discover providers’ crucial role in preparing enterprises for PQC. Reach out to explore this topic further. Let’s explore this further.

Cybersecurity 72

Cybersecurity Research Banking Collaborations 72

Everest Group

JANUARY 5, 2024

By effectively managing the content supply chain, enterprises can achieve greater productivity and scalability and produce high-impact content. Discover how the content ecosystem has evolved, explore the potential of generative Artificial Intelligence in reshaping the content supply chain, and gain insights into what’s next in this blog.

Marketing 64

Marketing Reduced Costs Efficiency Managed Services 64

Everest Group

SEPTEMBER 14, 2023

Uncover the risks and learn recommendations to address them in this blog. Understanding these potential pitfalls and developing a comprehensive plan to mitigate them will ensure enterprises reap the many benefits cloud offers. Different stakeholders often have varying ideas of value.

Government 64

Government Finance Risk Management Risk Management 64

Everest Group

MAY 26, 2023

Learn more about cybersecurity industry trends in the webinar, Cybersecurity: What You Need to Know to Find the Right Partner and Price. In today’s ever-evolving threat landscape, Generative Artificial Intelligence (GAI) is becoming an increasingly popular technology tool to defend against sophisticated cyberattacks.

Cybersecurity 52

Cybersecurity Automation Analytics Healthcare 52

Everest Group

JUNE 27, 2023

For more insights, read this blog. Reach out to us directly to learn more. Consultants have a critical role in helping guide enterprises through the why, what, and how of digital business transformation. With enterprises’ constant demand for digital relevance continuing, the sector is expected to grow 8.5 through 2025.

Supply Chain Management 52

Supply Chain Management Human Resources Accounting Manufacturing 52

Everest Group

DECEMBER 19, 2022

Learn how to achieve personalization at scale in the second blog in our series. . In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Let’s now look at how to choose a CDP to gain profitable business outcomes.

Right-Sizing 52

Right-Sizing Sourcing Analytics Marketing 52

IBM Services

JANUARY 26, 2024

As a result, networks have become increasingly hard to manage. IBN has the potential to improve network management and could become a game-changer in addressing the talent gap within telcos. There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time.

Automation 106

Automation Engineering Design Order Management 106

Everest Group

FEBRUARY 21, 2022

Driven by the pandemic, SaaS Marketplaces are rising in popularity as a unified virtual storefront where various vendors can provide cloud-based product and service offerings. Learn more about the growth areas for service providers and the promising future outlook for SaaS marketplace solutions in this blog.

Service 52

Service Sales Government Software 52

Everest Group

DECEMBER 14, 2021

In our previous blogs, we covered the dichotomy of multi-cloud and explored choice or strategy and interoperability. Is multi-cloud a “fear uncertainty and doubt” created by the nexus of cloud vendors and their partners? Is multi-cloud a “fear uncertainty and doubt” created by the nexus of cloud vendors and their partners?

Research 52

Research Operational Costs Accounting Software 52

Everest Group

SEPTEMBER 20, 2021

The CMS Interoperability and Patient Access final rule has enabled key healthcare stakeholders – payers, providers, and health IT vendors – to realign their strategic goals and work toward enhancing member engagement and care delivery. Which data gets shared as part of the interoperability rule, and what is the data sourcing process?

Healthcare 52

Healthcare Regulations Sourcing Cybersecurity 52

Everest Group

FEBRUARY 26, 2024

Read on to learn the looming risks and what to pay attention to. By joining forces, these banks will be better positioned to develop new competencies in data management, AI/ML, open application programming interfaces (APIs), and advanced analytics, aligning with the growing digitalization of banking services.

Banking 59

Banking Risk Management Risk Management Marketing 59

IBM Services

MARCH 15, 2024

Managing large internal and vendor teams to maintain multiple applications can be extremely difficult. IBM Consulting Cloud Accelerator understands complex program interactions in the current state of applications and microservices and can perform a what-if analysis of possible target states.

Co-Sourcing 100

Co-Sourcing Healthcare Automation Collaborations 100

Everest Group

MARCH 31, 2023

Read on to learn the looming risks and what to pay attention to in this blog. The rescue by UBS of Credit Suisse marks the latest explosion across global financial markets in the ongoing banking troubles sparked by the collapse of Silicon Valley Bank and Signature Bank in the US, as we covered in our last blog.

Banking 52

Banking Marketing Service Insurance 52

Everest Group

NOVEMBER 18, 2021

What do Databricks and Snowflake do? Snowflake is a cloud-based data warehousing platform that positions itself as being a simple replacement to other complex offerings from traditional vendors such as Oracle and even cloud vendors such as AWS, Microsoft, and Google. What is happening?

Analytics 52

Analytics Sourcing Risk Management Risk Management 52

Everest Group

JANUARY 30, 2024

What questions will the webinar answer for the participants? Join this webinar to learn current pricing trends and how enterprises can find greater value and lower costs in their outsourcing, cloud, and SaaS contracts in the new year. Where is outsourced deal pricing headed in 2024 amid an economic slowdown?

Software 52

Software Outsourcing BPO Management 52

Redial

JULY 5, 2023

This blog post will delve into four essential aspects of cybersecurity: the basic concepts, best practices, and the significance of complying with certifications like PCI, ISO-9001, and HIPAA. Letting our Redialers (team members) for both operative and administrative personnel the best practices and important information on what to do.

Cybersecurity 130

Cybersecurity Risk Management Risk Management Insurance 130

Groove Technology

JULY 27, 2023

Here are some key considerations when embarking on a custom software outsourcing journey: Thorough Vendor Evaluation To ensure a successful partnership, it's crucial to conduct thorough due diligence when selecting a software outsourcing vendor. One effective strategy that has gained considerable momentum is software outsourcing.

Software 100

Software Outsourcing Right-Sizing Flexibility 100

Everest Group

MAY 31, 2023

Google Cloud’s targeted focus on “an open, unified, and intelligent data ecosystem” can provide improved insights while managing each data lifecycle stage. Providers and vendors have recognized the importance of industry-centricity, and Google Cloud has been no different.

Flexibility 52

Flexibility Analytics Government Engineering 52

Planergy Software

JANUARY 19, 2024

What's Planergy? Modern Spend Management and Accounts Payable software. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Vendor analysis is crucial for risk management. What is Vendor Analysis?

Risk Management 52

Risk Management Risk Management Supply Chain Management Sourcing 52

Everest Group

JUNE 13, 2023

Vendor Management System (VMS) Products PEAK Matrix® Assessment The Vendor Management System (VMS) market is growing steadily as organizations adopt VMS to efficiently manage and optimize their contingent workforce.

Management 52

Management Analytics Marketing Research 52

Everest Group

MARCH 29, 2022

Global sourcing leaders Vendor management leaders Procurement leaders Portfolio strategy professionals Category managers. LIVE WEBINAR. Is Your IT Sourcing Program Up to Speed? Here’s How to Get There. March 29, 2022 |. 10 am CDT | 11 am EDT | 4 pm BST | 8:30 pm IST. Sahil Loomba. Senior Analyst. Bhanushee Malhotra.

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Sourcing Software Management Service 98

Everest Group

DECEMBER 7, 2021

ESG in Services: What Sourcing Teams Must Know to Do More. What questions will our experts answer? What does sustainability look like in services categories? What challenges do procurement teams face in reaching sustainability objectives, and how can they overcome them? LIVE WEBINAR. December 7, 2021 |. Who should attend?

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Sourcing Service Impact Sourcing Government 98

Hyland

NOVEMBER 15, 2022

In this piece: What is IaaS? What’s next for IaaS. We’ll discuss how infrastructure as a service works, its pros and cons, how it differs from other services and what the future could hold. What is infrastructure as a service (IaaS)? IaaS vendors all have slightly different offerings and pricing. Examples of IaaS.

Service 98

Service Software Administrative Right-Sizing 98

IBM Services

MAY 18, 2023

“What these enterprises need,” the report states, “is a platform that can simultaneously enable them to harness the power of AI while enhancing and governing it with well-proven and trusted human business expertise.” We are pleased that IBM has been named as a Leader in the Forrester Wave.

Automation 95

Automation Design Government Research 95

IBM Services

DECEMBER 20, 2023

What are stock images? IBM refreshes stock images, but it is also a good practice to apply the latest fixes and packages provided by each vendor when provisioning an instance. Most of these images are provided by different vendors, and IBM will align to the end-of-support (EOS) dates set by each vendor.

Accounting 68

Accounting Out-Tasking Management Software 68

Blue Ocean

MARCH 19, 2024

On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. Be considerate about what roles they have to play in the transition. Leverage a cloud-based project management platform to keep the transition on track.

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Outsourcing Out-Tasking Collaborations Jobbing 59

Zinnov

MARCH 26, 2024

What’s captivating is the projection that the ratio of outsourced services within this domain, presently constituting 45% of total expenditure, is set to surge to 70% by 2028. These 360-degree partnership enable Service Providers to participate in large deals as vendors expand their business footprint.

Automation 52

Automation Service Robotics Process Automation Advisory 52

IBM Services

DECEMBER 1, 2023

The fast-paced business world we live in today requires smart tools to manage a business’s operations and everyday needs. Enterprise resource planning (ERP) is a business management software built to do just that. Other ERP software offerings can include customer relationship management (CRM) and human resources software.

Inventory Management 95

Inventory Management E-Commerce Software Supply Chain Management 95

Everest Group

MAY 8, 2023

Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? Talent challenges are causing GBS organizations to rethink what goes where and whether it’s time to break the Costa Rica/Cracow/Warsaw/Manila/Hyderabad-Bengaluru-Gurgaon mold and invest in locations that haven’t yet been saturated.

Jobbing 52

Jobbing Flexibility Research Management 52

Everest Group

FEBRUARY 9, 2023

What better way to find out how ChatGPT will impact the Business Process Services (BPS) market than to ask the trained chatbot itself this question? Here’s what we learned: Figure 1A Snippet from a conversation with ChatGPT ChatGPT’s potential to enhance customer experience is fairly well known. But obstacles still need to be overcome.

Data Entry 52

Data Entry Supply Chain Management Out-Tasking Finance 52

Everest Group

APRIL 4, 2023

IST 2022 was an unusual year for IT procurement category managers, specifically those managing software and cloud investments. What are the most commonly negotiated clauses in recent deals What are the best practices to keep software spend in check? What is the future outlook for software pricing? CDT | 10 a.m.

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