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Agentic AI – Exploring its Enterprise Potential | Blog

Everest Group

The emergence of agentic AI represents the next frontier in AI-based automation, offering enterprises the opportunity to revolutionize work processes through increased autonomy, enhanced decision-making capabilities, and greater adaptability. What is agentic AI? For example, gen AI can help employees write code for tasks.

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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? However, this blog explores the the in-house GBS versus Business Process Outsourcing (BPO) debate. True to its promise, the panelists addressed hard questions and pushed the boundaries on what BPOs mean to Global Business Services.

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Kickstart Your Hybrid Copilot Journey with M365 Copilot | Blog

Everest Group

M365 Copilot is rapidly becoming the go-to solution for enterprises to boost employee productivity. The future lies in adopting a hybrid approach, combining buying prebuilt solutions and building custom offerings. Delve into this transformative shift and potential opportunities for enterprises and service providers in this blog.

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Elevating Customer Experience through Data-Driven Excellence | Blog

Everest Group

The combination of Artificial Intelligence (AI) and data and analytics (D&A) can deliver superior, efficient, and personalized customer experience (CX). Learn more about how AI and D&A can work together to deliver exceptional CX in this blog. Reach out to us to discuss AI and D&A in customer experience further.

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Navigating the Landscape: The Cost and Benefits of Generative AI Implementation | Blog

Everest Group

Generative AI (gen AI) can significantly benefit the BFSI industry. Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry.

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Consulting Playbook: Organizational Readiness for Gen AI Adoption | Blog

Everest Group

While most enterprises today want to adopt generative AI (gen AI), they struggle to embrace it because of organizational unpreparedness. Discover Everest Group’s Organizational Gen AI Readiness Framework, which includes critical strategy and operations components for successful gen AI adoption.

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Economic Oasis: Revenue Cycle Management Thriving Through Turbulent Times | Blog

Everest Group

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. SC Health System recently invested $40M in Epic EHR Platform to enhance interoperability. Is RCM the next big thing?