Everest Group

JUNE 16, 2023

Hyperscalers also offer a comprehensive suite of connectors and services to enable pharmaceutical companies to work with complex datasets IT service providers: Leveraging industry expertise and domain knowledge, these providers offer consulting services, training, and support. Some players include Iktos, Yseop, and Huma.AI

Pharmaceuticals 52

Pharmaceuticals Co-Sourcing Regulations Sales 52

Everest Group

FEBRUARY 23, 2023

With the help of engagement service providers, enterprises can realize tremendous business value by using this marketing channel. In addition to being a source of high-quality, sustainable customer data, let’s explore how communities also can help brands in several other enticing ways.

Service 52

Service Co-Sourcing Marketing Out-Tasking 52

Everest Group

APRIL 7, 2022

With the talent shortage across all industries, companies are taking innovative approaches to talent sourcing and acquisition. Traditional talent sourcing strategies The commonly used practices for proactively locating the best potential hires for open or future positions are no longer enough with the great need and talent shortage.

Sourcing 52

Sourcing Co-Sourcing Flexibility Jobbing 52

Everest Group

MARCH 1, 2023

Read the latest blog in our series to learn more about the impact of ChatGPT and other generative Artificial Intelligence (AI) solutions on the workforce. Worldwide, we are witnessing rapid innovation and updates in this field, and by the time you read this blog, we might expect some more new developments.

Marketing 52

Marketing Co-Sourcing Content Writing Finance 52

IBM Services

MARCH 15, 2024

As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers. IBM Consulting Cloud Accelerator integrates and orchestrates a wide range of migration tools across IBM’s assets and products, as well as open source, and third-party tools.

Co-Sourcing 97

Co-Sourcing Healthcare Automation Collaborations 97

3Pillar Global

MAY 3, 2024

Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted. Source: Mercer – [link] They’ve already largely shifted to self-funded plans, bearing risk to lower total spend. Source: McKinsey – [link] Regional payers achieved success with fully-insured products.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

The Global Small Business Blog

OCTOBER 12, 2021

Discussions will cover dealing with cultural, regulatory and legal issues; sharing best practices; uncovering challenges and how they are resolved; wrestling with global supply chain issues; entering new overseas markets, finding new sources of supply, revealing lessons learned from the pandemic and more.

Co-Sourcing 162

Co-Sourcing Banking Sales Sourcing 162

IBM Services

NOVEMBER 15, 2023

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. Customer service has leapfrogged other functions to become CEOs’ top generative AI priority.

Co-Sourcing 90

Co-Sourcing Supply Chain Management Engineering Sales 90

Premier BPO

MAY 16, 2023

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

Everest Group

DECEMBER 30, 2022

System Integration (SI) Capabilities on Google Cloud Platform Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. LEARN MORE ABOUT Top Service Providers. Our Thinking. Learn More.

Co-Sourcing 52

Co-Sourcing Sourcing Research Marketing 52

3Pillar Global

NOVEMBER 14, 2023

Information services companies, then, have a unique level of AI readiness which gives them a highly competitive edge. How should information services companies think about AI? To succeed in the modern digital economy, information services companies must take AI seriously. But what does this mean for your business specifically?

Service 52

Service Co-Sourcing Engineering Design 52

Premier BPO

SEPTEMBER 8, 2023

Power, The Future of the Contact Center with Mark Miller, Practice Leader, Customer Service Advisory J.D. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites. Director, Customer Experience Ascena Retail (Ann Taylor, LOFT & Lane Bryant).

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

Perficient Digital Transformation

SEPTEMBER 6, 2022

Power Query is a powerful tool embedded in Excel which can connect to internal Database Server, Online CRM/ERP Services, Excel files etc. Apart from that, users also heavily use hyperlink to another Excel files reusing existing source data already prepared by other people. Challenges / Issues. Power PIVOT. evaluated screenshot below).

Co-Sourcing 69

Co-Sourcing Sourcing Right-Sizing Design 69

IBM Services

MARCH 4, 2024

Generative AI (gen AI) introduces transformative innovation to all aspects of a business; from the front to the back office, through ongoing technology modernization, and into new product and service development. Visit the IBM Hybrid Cloud Architecture Center The post How to become an AI+ enterprise appeared first on IBM Blog.

Government 104

Government Co-Sourcing Engineering Risk Management 104

Premier BPO

OCTOBER 21, 2022

Here’s part two of our blog series with key takeaways form the event. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Some best practices include: Consolidated/Shared Service Models/Organizational Structure. ROI Calculator.

Co-Sourcing 52

Co-Sourcing BPO Call Center Sourcing 52

Premier BPO

MARCH 29, 2023

We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers. Our COO calls this “co-sourcing”. We moved into new offices in Manila and are looking at expansion in our other service delivery centers too.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

SirionLabs

OCTOBER 6, 2020

This blog has been co-authored by Claude Marais, President, SirionLabs and Arjen van Berkum, Chief Strategic Wizard, CATS CM. The simple way to look at this is, every organization procures some form of goods or services from suppliers, adds value to it, and sells it to customers.

Sourcing 52

Sourcing Co-Sourcing Finance Management 52

Zinnov

AUGUST 28, 2023

Meta, uncharacteristically leveraging hyperscaler partners, then announced their own large language model (LLM), which is open-source and free for enterprises and consumers alike. Meta: Democratization of LLM and Partnerships In an unusual move, Meta is partnering with top hyperscalers to provide its open-source large language model.

Co-Sourcing 97

Co-Sourcing Engineering Sourcing Right-Sizing 97

IBM Business Partners

AUGUST 21, 2023

It’s no wonder that CEOs ranked technology modernization as one of their top priorities for their organizations as they look to reinvent products, services and operations in order to improve efficiency, agility and time to market. Learn more about IBM Consulting mainframe application modernization consulting & services 1.

Co-Sourcing 57

Co-Sourcing Sourcing Marketing Flexibility 57

31 West

NOVEMBER 23, 2023

For students pursuing advanced degrees like an MBA, additional support, such as an MBA essay writing service , can be beneficial in managing their academic workload while making the most of Office 365’s collaborative features. Here’s a comprehensive guide on how to set it up for schools, students, and educators.

Collaborations 130

Collaborations Co-Sourcing Administrative Automation 130

IBM Services

NOVEMBER 29, 2023

Downer, a leading provider of integrated services in Australia and New Zealand, considers itself a guardian of the elaborate transportation matrix, and it continually seeks to enhance its operational efficiency. In the realm of urban transportation, precision is pivotal.

Co-Sourcing 68

Co-Sourcing Collaborations Engineering Analytics 68

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

Premier BPO

FEBRUARY 10, 2022

Particularly driven by panic buying during the pandemic, the increased demand for goods and services has led laborers to imagine a better lifestyle. The solution is to co-source with a firm willing to take on your cultural values as their own. Stimulus aid may have changed the worker mindset permanently in the pandemic months.

Co-Sourcing 52

Co-Sourcing BPO Jobbing Sourcing 52

IBM Services

JANUARY 11, 2024

Look behind the scenes of any slick mobile application or commercial interface, and deep beneath the integration and service layers of any major enterprise’s application architecture, you will likely find mainframes running the show. For them, the work may not seem as sexy as mobile app design or as agile as cloud native development.

Co-Sourcing 106

Co-Sourcing Banking Automation Design 106

Premier BPO

AUGUST 20, 2022

If you want a partner rather than a vendor , then consider offshoring with a co-sourcing partner (proactive, consultative, value-added relationship). Oftentimes, temp services or staff augmentation takes a lot of time and effort on your part. Like any goal or objective, it should be specific, time-bound, and measurable.

Outsourcing 52

Outsourcing Co-Sourcing BPO Offshoring 52

Everest Group

NOVEMBER 28, 2023

Clyde & Co research highlights that MGAs’ willingness to invest in technology far surpasses their insurer counterparts, with 80% of MGAs investing in technology or InsurTech in the past year, compared to only 55% of carriers. Regardless of MGA type, technology serves as a driving force to propel growth and enable innovation.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

IBM Business Partners

JULY 19, 2023

Code creation: Code co-pilot, code conversion, create technical documentation, test cases and more. Foundation Model Hackathon: A 2-day hackathon to ideate and prototype innovative AI solutions for specific use case domains—leveraging standard cloud APIs or open-source foundation models (GPT, BERT and others).

Co-Sourcing 64

Co-Sourcing Regulations Human Resources Manufacturing 64

Premier BPO

OCTOBER 28, 2022

Continued below in our three-part series blog, is key takeaways from the event, with focus on the. Our focus is inclusivity, employee engagement, and being a source for individuals to develop both personally and professionally. SOCAP International provides a platform for CX industry officials and professionals to exchange ideas.

Co-Sourcing 52

Co-Sourcing BPO Healthcare Call Center 52

IBM Services

MARCH 8, 2023

IBM Garage methodology co-creates, co-executes, and co-operates with enterprise teams to quickly ideate, pilot, test and scale projects. In the co-innovation phases, we employ ethics-driven exercises to ensure that our intentions match our actions. Register for our webcast: What does ChatGPT mean for business?

Co-Sourcing 52

Co-Sourcing Advisory Research Automation 52

IBM Business Partners

JUNE 2, 2023

To fulfill these ever-increasing citizen expectations to consume state-provided child support services, statewide child support systems need do the following: Empower families to get help when, where and how they need it, including virtual and real-time communications. Be intuitive, user-friendly and cut down on manual effort.

Co-Sourcing 88

Co-Sourcing Automation Flexibility Collaborations 88

Premier BPO

FEBRUARY 5, 2024

employment report [1] was surprising to many experts: robust hiring continued in many sectors, especially with strength in healthcare and professional services. A recent report [2] from the professional services consulting firm RSM U.S. The January U.S. underscores a profound shift in workforce dynamics.

Outsourcing 52

Outsourcing Co-Sourcing BPO Reduced Overhead 52

IBM Services

DECEMBER 4, 2023

Myth 1: My company lacks the right tools and platforms to develop trustworthy AI AI can be a game-changer for businesses looking to improve operations in areas such as IT, HR, marketing and customer service. We have incorporated transparency into our AI models and openly share the data sources used for their training.

Co-Sourcing 81

Co-Sourcing Right-Sizing Government Healthcare 81

Hyland

JANUARY 17, 2023

Through these, a system of partner co-design initiatives (potentially co-financed too, which often helps solidify collaboration relationships) can be coordinated to take a distributed funnel of ideas and organise their progression through pilots and into production services, etc. appeared first on The Hyland Blog.

Co-Sourcing 91

Co-Sourcing Right-Sizing Sourcing Flexibility 91

Capgemini

FEBRUARY 9, 2023

Lucia Sinapi 10 Feb 2023 Facebook Twitter Linkedin So far in this series of blogs and vlogs on startups and their role as a catalyst for sustainable innovation, we’ve focused on the relationship between startups and corporates/the public sector. Their role is not limited to being a source of funds.

Co-Sourcing 52

Co-Sourcing Sourcing Analytics Marketing 52

Premier BPO

FEBRUARY 5, 2024

employment report [1] was surprising to many experts: robust hiring continued in many sectors, especially with strength in healthcare and professional services. A recent report [2] from the professional services consulting firm RSM U.S. The January U.S. underscores a profound shift in workforce dynamics.

Outsourcing 52

Outsourcing Co-Sourcing BPO Reduced Overhead 52

Premier BPO

MAY 17, 2023

At Premier BPO , we provide a range of services to ensure that software publishers can focus on research and development and innovation in their software products. For example, we provide services to a software publisher of productivity software. Here are a few examples of how we do it: 1.Personalized

BPO 52

BPO Co-Sourcing Software Right-Sizing 52