Everest Group

MAY 31, 2023

From the many thought-provoking conversations that Everest Group analysts engaged in at Formation ’23, three main themes emerged about the future of insurance technology. In this blog, we will take a closer look at these growing trends and explore their potential impact on the insurance industry. Contact us directly for more insights.

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Insurance Streamline Operations Out-Tasking Software 52

Everest Group

SEPTEMBER 25, 2023

Read insights from our analyst who attended these events about the company’s path forward. However, Oracle faces challenges such as not dominating any market, opaque pricing strategies, and the loss of competitive edge to a healthcare rival. It is not the undisputed preferred choice in any of the markets it claims leadership in.

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Healthcare Engineering Marketing Management 69

Everest Group

JANUARY 5, 2024

Discover the key drivers behind this union and its potential impact in this breaking blog. Reach out to us directly to discuss this acquisition further. Accenture holds a Leader position in the Everest Group SCM BPS PEAK Matrix ® Assessment 2023. Accenture’s plan to acquire OnProcess Technology, announced on Oct.

Supply Chain Management 64

Supply Chain Management Sales Service Manufacturing 64

Everest Group

OCTOBER 17, 2023

To learn about the advantages and key questions service providers should ask to successfully move to this model, read on. Contact us to explore this further. Service provider leaders are grappling to help the IT industry find new avenues of growth.

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Streamline Operations Reduced Costs Insurance Banking 64

Everest Group

JANUARY 11, 2024

We still fret about the state of our processes. For all of us, January’s a clean slate, a new beginning. As leaders admit publicly that they are running blended models with a degree of success and can show the evolution to other forms of GBS delivery, perhaps 2024 will be the year of the landlord. Experience is illusive.

Global Business Services 52

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Everest Group

JUNE 7, 2023

Read on to learn about the investments providers are making in GAI and leaders’ viewpoints when it comes to embracing this technology. Watch the webinar, Welcoming the AI Summer: How Generative AI is Transforming Experiences , to learn more about how enterprises can leverage GAI to unlock business value.

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Pharmaceuticals Sales Healthcare Regulations 52

IBM Services

JANUARY 16, 2024

You want to use AI to accelerate productivity and innovation for your business. Join us in Boston for Think 2024, a unique and engaging experience that will guide you on your AI for business journey, no matter where you are on the road. Join us at the forefront of AI for business: Think 2024. You have to move fast.

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Cybersecurity Reduced Costs Efficiency 104

Everest Group

FEBRUARY 27, 2024

Reach out to us for more information or to further discuss this topic. According to a recent Everest Group survey of top executives and CXM leaders of 200 enterprises worldwide, nearly 75% believe gen AI will significantly impact their CXM strategies within the next two years.

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Management Out-Tasking Efficiency Outsourcing 64

IBM Services

MARCH 25, 2024

Three decades before the US Equal Pay Act of 1963, IBM’s CEO, Thomas J. “Women are as capable as anybody else to contribute to the technical development of AI, and they also care deeply about the impact of AI on people and society. stated, “Men and women will do the same kind of work for equal pay.

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The Global Small Business Blog

AUGUST 15, 2022

©iStock/Xavier Lorenzo What's affecting me, my clients, my colleagues and other global small business owners: We need leaders we can trust, who genuinely care and connect with us. Find out here from CEOs, founders, Nobel Prize winners, editors-in-chief, economists, and government leaders from around the world. Is that you?

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Government 174

Everest Group

MAY 28, 2024

It seems like it was just a couple of weeks ago when many of you joined us for our 2nd annual webinar for AR professionals, where we shared guidance on how to plan for the year ahead. We’ve already begun planning the next AR-focused event in our ongoing series – look for more details about our upcoming LinkedIn Live on May 8.

Retail 52

Retail Healthcare Right-Sizing Research 52

Everest Group

MAY 28, 2024

It seems like it was just a couple of weeks ago when many of you joined us for our 2nd annual webinar for AR professionals, where we shared guidance on how to plan for the year ahead. We’ve already begun planning the next AR-focused event in our ongoing series – look for more details about our upcoming LinkedIn Live on May 8.

Retail 52

Retail Healthcare Right-Sizing Research 52

IBM Services

FEBRUARY 28, 2024

At the end of 2023, a survey conducted by the IBM® Institute for Business Value (IBV) found that respondents believe government leaders often overestimate the public’s trust in them. The IBV surveyed a diverse group of more than 13,000 adults across nine countries including the US, Canada, the UK, Australia and Japan.

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Government Advisory Research Administrative 105

Everest Group

JUNE 16, 2023

Read on to learn about six benefits of supplier diversity that sourcing and procurement professionals should take advantage of. Among other initiatives, Toyota has a dedicated Facebook page for supplier diversity and distributes a quarterly newsletter about supplier diversity.

Outsourcing 52

Outsourcing Service Government Sourcing 52

Everest Group

SEPTEMBER 6, 2022

Learn five actions service providers can take to succeed with the platform engineering and product management model in this blog. Since we made an argument that DevOps would eventually face problems in a blog half a decade ago, the issue persists. Please write to us at yugal.joshi@everestgrp.com or peter.bendorsamuel@everestgrp.com.

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Redial

AUGUST 16, 2023

This blog will delve into four vital elements leaders must contemplate when strategizing debt collection services within on-call centers. You can learn more about how important onboarding training is here. Feel free to reach out to us for tailored solutions that align with your unique business goals.

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Everest Group

APRIL 22, 2022

Leaders of cloud business development at technology service providers are often seen as stars, leaving executives in charge of traditional segments feeling left out and unnoticed. The C-Suite needs to recognize the important contributions business units and their leaders play to the company’s overall growth and future success.

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Service Business Development Cybersecurity Collaborations 52

Everest Group

NOVEMBER 15, 2023

Connect with us to discuss BPS contracting. To draw a parallel about these engagements, a contract is like two rowers wading a boat through a turbulent river – it takes joint efforts to row through the perilous journey to reach the shore safely! Read on for insights into the research. It takes two to tango! Two to transform!

Outsourcing 59

Outsourcing Government Banking Service 59

Everest Group

MAY 31, 2023

Potential employees form their views about a company through these review portals, social media, and other online discussion forums, and the sentiments they come away with can be different than the image the employer presents.

Global Business Services 52

Global Business Services Advisory Research Jobbing 52

Everest Group

OCTOBER 11, 2022

Firms will use an API-based microservices approach to make data more accessible, thereby enhancing digital agility. For example, US Bank and Plaid announced a partnership in 2021 to connect the bank’s customers to third-party accounts. Follow our webinars and blogs to learn more about upcoming technologies and trends.

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Banking Finance Research Accounting 59

Hyland

SEPTEMBER 5, 2022

Guinness and … well, just about anything. Held in Dublin this year and available virtually, the Open Source Summit is the premier event for open source developers, technologists and community leaders. Here are some more details about the Hyland-Linux Foundation membership, why it’s important and what it means for you.

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Sourcing Collaborations Reduced Costs Management 145

Redial

JULY 20, 2023

So, join us on this blog, to discuss essential elements shared by our leadership team handling our operations, that every call center should consider implementing for a better time. At Redial, you don’t have to worry about that. They don’t always need to be specifically about the operation’s needs. Empowerment.

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3Pillar Global

MAY 28, 2024

The Gateway to Innovation 2024 event was a fantastic opportunity for us at 3Pillar Global to connect with technology leaders from various industries in St. In this blog, we’ll share our key takeaways from the event, focusing on AI’s impact, the value of networking, and the evolving tech landscape.

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Cybersecurity Collaborations Manufacturing Healthcare 52

Everest Group

OCTOBER 13, 2022

Read on to learn the best practices from industry leaders to ensure your greatest return from ServiceNow investments. . Our recently published second edition of the assessment found about 65% of enterprises are exploring scaling up ServiceNow investments for end-to-end process modernization.

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Human Resources Flexibility Accounting Government 52

Perficient Digital Transformation

MAY 30, 2024

At AHIP 2024, thought leaders will address some of the industry’s most pressing questions, and the conference will feature educational sessions, Q&As, and networking opportunities. LinkedIn | Blogs How We’re Approaching AI AI can be exciting—but it can also be intimidating, if your organization isn’t sure where to start. “AI

Insurance 52

Insurance Healthcare Regulations Marketing 52

Everest Group

MAY 11, 2023

Read on to learn about the healthcare provider trends coming and how service partners can help hospitals and health systems overcome the challenges in an economic downturn. As we covered in our last blog, healthcare payers , particularly commercially-focused enterprises, have to brace for the impending economic downturn.

Healthcare 52

Healthcare Analytics Outsourcing Insurance 52

Everest Group

AUGUST 2, 2023

This blog presents the top tech employers in three markets based on employees’ brand perceptions of more than 400 organizations as well as other key findings from Everest Group’s research. In today’s competitive talent market, presenting a compelling brand image is critical to attracting and retaining the best tech talent.

Human Resources 52

Human Resources Research Jobbing Marketing 52

Everest Group

AUGUST 2, 2023

This blog presents the top tech employers in three markets based on employees’ brand perceptions of more than 400 organizations as well as other key findings from Everest Group’s research. In today’s competitive talent market, presenting a compelling brand image is critical to attracting and retaining the best tech talent.

Human Resources 52

Human Resources Research Jobbing Marketing 52

Everest Group

MARCH 18, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

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Collaborations Service Manufacturing Banking 64

Everest Group

APRIL 4, 2023

With Talent Genius, business leaders can find the guidance needed to understand the latest market trends and get a step up when planning for the coming years. Learn more about Talent Genius or contact us to book a demo. – Everest Group Vice President Sakshi Garg.

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Research Marketing Risk Management Risk Management 52

Everest Group

JUNE 6, 2023

Read on for reflections based on the Everest Group team’s interactions with Cognizant leaders at the event. Contact us directly for questions and or more information. Contact this team with questions about IT and BP services markets, enterprise buying trends, and the role of vendors. Reach out to contact us.

Banking 52

Banking Streamline Operations Analytics Collaborations 52

Everest Group

MARCH 16, 2023

The failure of Silicon Valley Bank (SVB) along with Silvergate and Signature Bank raises the question: Are these isolated incidents or signs of greater trouble in the financial services industry signaling a recession in the US? We believe this will start a domino effect impacting banking regulations, profitability, and technology spend.

Banking 52

Banking Service Right-Sizing Risk Management 52

IBM Services

MARCH 25, 2024

The global adoption of generative AI is upon us, and it’s essential for marketing organizations to understand and play in this space to stay competitive. Leadership and the content supply chain The advent of generative AI is raising several questions and concerns for leaders. Can they trust the AI will operate in a secure way?

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Out-Tasking Management Marketing Efficiency 103

Everest Group

MARCH 31, 2022

In our recent blog, we wrote about service delivery risk in Ukraine. The events of the past few weeks are extremely disturbing and could embolden authoritarian leaders in some of the other countries. Or direct US versus China. China (if US imposes sanctions on China). Gulf tensions – Iran versus US and Israel.

Risk Management 52

Risk Management Risk Management Nearshoring Cybersecurity 52

Everest Group

MARCH 11, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

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Service Retail Manufacturing Banking 59

Perficient Digital Transformation

OCTOBER 30, 2023

Are you a Healthcare Business Leader stressing over how much you should use AI? Every business leader in healthcare is thinking about how to best use their number one asset beyond their human capital – their data. It’s daunting and machine learning use cases only got some organizations so far.

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Everest Group

JULY 27, 2023

US Contingent Talent and Strategic Solutions PEAK Matrix® Assessment After the COVID-19 pandemic, the demand for contingent talent surged, leading to continued growth in the US contingent talent and strategic solutions industry throughout 2022.

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Engineering Retail Outsourcing Banking 52