Everest Group

MAY 8, 2024

In this blog, we explore the pricing strategies for accelerators and discuss five crucial factors that providers need to consider to maximize the value of their assets. This strategic decision can create new revenue streams and differentiate providers. Contact us to explore further. ROI in the 2.5

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Service Sales Software Research 69

Everest Group

MAY 22, 2024

In my last blog, Driving Factors for IT Services Recovery in 2024: Insights from Everest Group’s Forces & Foresight Research , I highlighted three forces fueling our services industry growth turnaround foresight. How a service provider aligns with the right set of forces will become key to competitive success.

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Service Banking Right-Sizing Cybersecurity 69

Perficient Digital Transformation

MARCH 5, 2024

We’ve written before about how crucial healthcare blogs can be to your organization’s messaging and outreach strategies. However, it’s not enough just to have a blog. But that number may be higher if you’re in a high-competition marketplace or you need to build up your blog content. Let’s walk through them.

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Healthcare Sourcing Research Advisory 52

Perficient Digital Transformation

FEBRUARY 28, 2023

Sandeepkumar came to Perficient in 2022 and is incredibly valued for his Sitecore knowledge and blogging contributions. As a result, I was able to do some research in Sitecore and share my findings via blog posts. Maintaining monthly blogging has been key. What has your experience going through the MVP process taught you?

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Everest Group

JUNE 4, 2024

Earlier this month, I was asked by my friend Niklas Oldiges why GBS leaders seem to be moving jobs at a higher than usual rate. And as a sucker for a good provocation, I took the bait, pondering why some of the industry’s best and brightest don’t seem to be able to hold onto a job.

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Shared Services Jobbing Collaborations Research 64

Everest Group

APRIL 9, 2024

However, this blog explores the the in-house GBS versus Business Process Outsourcing (BPO) debate. And if not, maybe it’s time to put down those piña coladas and engage in a discourse that could reshape your perspective. Before delving further, let’s address a glaring contradiction.

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Global Business Services Outsourcing Service BPO 72

Perficient Digital Transformation

SEPTEMBER 26, 2023

But it’s a simple fact: Healthcare blogs provide significant opportunities to connect with your audience and drive conversions. If your healthcare organization doesn’t have an active healthcare blog, with articles written by your physicians, you’re missing out. Then write a blog article under the physician’s byline.

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Everest Group

FEBRUARY 22, 2024

Delve into this transformative shift and potential opportunities for enterprises and service providers in this blog. The next blog in this series will explore the hybrid Copilot strategy in detail. The future lies in adopting a hybrid approach, combining buying prebuilt solutions and building custom offerings.

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Perficient Digital Transformation

JANUARY 6, 2022

Our subject matter experts worked diligently to publish educational, engaging blog content throughout the year that collectively brought in over 27,000 page views. Below are the business unit’s top five blog posts of 2021. To catch the latest content, make you’re subscribed to receive the latest blogs.

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Analytics 115

Everest Group

MAY 21, 2024

In this blog, we delve into the impact of the Permanent Establishment (PE) tax within the realm of GBS. As India’s prominence in Global Business Service (GBS) grows, staying updated on tax laws and adapting agile strategies is essential for multinational corporations to achieve sustainable growth amid evolving global business dynamics.

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Perficient Digital Transformation

OCTOBER 3, 2023

Physician blogs are a great way to get your physicians’ messages out to the public. Blog articles that include your physicians’ bylines and consumer-friendly, understandable language help position your team of physicians as thought-leaders in their fields of expertise.

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Healthcare Sourcing Regulations Government 52

Everest Group

MARCH 5, 2024

This blog shares how Everest Group helped a large life sciences company negotiate best-in-class rates for Veeva Vaults and CRM during contract renewal negotiation. Continue reading to discover how contract benchmarking can empower your enterprise to make effective deals, or get in touch.

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Everest Group

MAY 9, 2024

The emergence of agentic AI represents the next frontier in AI-based automation, offering enterprises the opportunity to revolutionize work processes through increased autonomy, enhanced decision-making capabilities, and greater adaptability. But can it move from consumer applications to the enterprise environment?

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Everest Group

MAY 21, 2024

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

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Everest Group

MAY 22, 2024

In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?” This has mainly been driven by nervousness in the market about how generative AI will impact the need for contact centers, especially in the way they are operated today, which is very reliant on vast numbers of people.

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Everest Group

MAY 14, 2024

Let’s share more about what we saw during our visit in this blog. However, the Everest Group team quickly realized NextWealth’s operational model seamlessly combines the two worlds. Learning about NextWealth Notable Wipro veterans founded the company in 2008 to employ graduates in less populated Indian tier 2/3 towns.

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Impact Sourcing Sourcing E-Commerce Jobbing 64

Global Help Desk Services

SEPTEMBER 22, 2022

From improving an internal team to knowing when (and how) to outsource IT services, these blogs continue to resonate. Since we’ve started writing about IT help desk services, we’ve noticed that a few topics in particular seem to strike a chord with our readers.

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Service Outsourcing 52

Jonajo Blog

AUGUST 4, 2023

One essential component of a successful website is a dedicated blog section. While some may view blogs as simple online journals or personal diaries, integrating a blog section into your company’s website can provide numerous advantages that significantly impact your brand, customer engagement, and overall business success.

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Engineering Marketing Research Service 52

Everest Group

MARCH 11, 2024

In a recent blog , I talked about the realization that most (perhaps as high as or above 90%) of the Proof of Concept (POC) initiatives that launched during 2023 will not make it to production in 2024. Read more in my blog on Forbes What has changed? And where are there still opportunities for this important technology?

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Service 40

Everest Group

MAY 30, 2024

Explore the transformative impact of the latest advancements on customer experience management (CXM) for subscription services and gain valuable insights into the future outlook in this blog.

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Management Analytics Outsourcing Customer Support 59

Everest Group

MARCH 7, 2024

Discover a six-step roadmap for devising a successful hybrid Copilot strategy and compare buying versus building in part two of our blog series. Read our previous blog to explore the emerging Copilot trend, M365 Copilot opportunities for service providers and enterprises, and why a hybrid strategy represents the future for Copilot.

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Everest Group

DECEMBER 5, 2023

This blog presents information about several issues. This blog will help your company better understand where and how to apply generative AI. Read more in my blog on Forbes However, it carries significant issues that will likely cause initiatives to fail or substantially underperform against their potential.

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Service 45

Everest Group

APRIL 16, 2024

Implementing dollarization can help resolve Argentina’s economic woes and ongoing inflation, but it poses complex challenges for stakeholders. Read on to explore the opportunities, obstacles, and financial and operational impacts for global companies in Argentina.

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Banking Government Jobbing Risk Management 64

Everest Group

DECEMBER 7, 2023

This blog explores the top three themes we believe make their mark in the sea of announcements, initiatives, and even unspoken priorities. Read on for our analysis of the trends to pay attention to from AWS re:Invent 2023. Since attending AWS re:Invent from Nov. 27 to Dec. technology partners (large and small vendors), and others (e.g.,

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Right-Sizing Collaborations Service Marketing 69

Everest Group

MARCH 13, 2024

Read more in my blog on Forbes Consequently, in IT, we are at an inflection point, a point in time where the attention for IT or IT services is moving away from building out infrastructure and moving to achieving demonstrable business value.

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Service 40

Everest Group

JANUARY 22, 2024

In this blog, explore examples of early generative AI adoption and learn about the benefits and challenges of this game-changing technology. Learn more on this topic in the webinar, The Generative AI Advantage in Enterprise CXM Operations.

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Management Regulations Sales Banking 64

The Global Small Business Blog

JANUARY 1, 2024

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Everest Group

FEBRUARY 8, 2024

Read more in my blog on Forbes Whether companies recognize it or not, in making these investments, they have assembled a digital platform operations model where the technology and the people in call center operations have become more intertwined. The problem is they did not adopt platform thinking.

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Call Center 40

Everest Group

APRIL 3, 2024

Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. However, it can be an expensive investment, making it critical for enterprises to conduct a cost-benefit analysis before implementation.

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Regulations Out-Tasking Insurance Cybersecurity 69

Everest Group

OCTOBER 31, 2023

Learn more about evaluating generative AI risk to gain an edge in this blog. In this blog, we will delve deeper into the importance of generative AI risk assessment. Generative Artificial Intelligence (AI) has captivated popular imagination like nothing else, promising a future filled with endless possibilities.

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Risk Management Risk Management Government Management 64

Everest Group

DECEMBER 7, 2023

Note, this blog is part of Everest Group’s continued coverage of COP28. Navigating COP28: Insights On The Evolving Landscape Of Sustainability | Blog – Everest Group (everestgrp.com) COP28 marks a crucial moment for discussions on moving from fossil fuels to renewables.

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Regulations Efficiency Sourcing Marketing 69

Everest Group

MARCH 19, 2024

In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. Read our next blog in this series to learn how to navigate quantum computing security concerns. Get in touch to discuss further.

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Supply Chain Management Research Collaborations Reduced Costs 59

Everest Group

FEBRUARY 8, 2022

Read more in my blog on Forbes. Many soon realize they have a portfolio of legacy applications that are just too expensive and too risky to move to the cloud. However, they have unrealistic expectations regarding the possibilities for those applications, and that leads to a dilemma in deciding how to handle them.

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Everest Group

MARCH 28, 2023

I’ve blogged often in the past few months ( here , for instance) about the emerging platform operations model and how it creates a more intimate, dynamic relationship between the tech stack and business operations. Read more in my blog on Forbes

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Service Engineering Outsourcing 52

Perficient Digital Transformation

JUNE 22, 2022

Subscribe to our weekly blog digest to get notifications when each part is published and drop comments below with any questions. In Part 2, we look at how to achieve continuous integration with two solutions.

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Management 75

Everest Group

OCTOBER 17, 2023

Read this blog for valuable insights to prepare for this new frontier. Several emerging key generative AI (GAI) trends can profoundly impact automation, productivity, and human expertise, but harnessing GAI’s many opportunities will come with risks that will require enterprises to make complex choices and strategically adapt.

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Banking Human Resources Automation Insurance 59

Everest Group

APRIL 26, 2024

Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog. Reach out to us to discuss this topic further.

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