Generative AI seems so compelling. However, it carries significant issues that will likely cause initiatives to fail or substantially underperform against their potential. This blog presents information about several issues. We will look first at a key issue causing a lot of resistance to generative AI adoption: the technology presents a probabilistic answer as though it is a deterministic answer. This blog will help your company better understand where and how to apply generative AI.
Forecasting the Future: Key Trends Reshaping CXM Outsourcing in 2024
After a turbulent past year, 2024 holds great promise for CXM outsourcing, [...]
