Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. To learn how banking GBS organizations have evolved to become best-in-class partners supporting enterprise data transformation and the key attributes they now possess, read on.

Banking 52

Banking Analytics Finance Engineering 52

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. Similarly, a major European bank’s GBS center has been working since 2009 on a Train Green Program aimed at creating sustainability awareness among school children.

Sourcing 52

Sourcing Banking Global Business Services Impact Sourcing 52

Magellan Solutions

AUGUST 19, 2021

BPO Philippines Reshaping The Retail & Banking Industry. Retail banks , like most companies, face an urgent imperative to reimagine themselves. . Consumers’ banking preferences are rapidly evolving. But many banks have yet to fully transition due to limitations of their digital capabilities. .

Banking 52

Banking Retail BPO Finance 52

Automation Anywhere

AUGUST 24, 2022

The primary objectives underlying all finance processes are efficiency, accuracy, timeliness, and regulatory compliance. Robotic Process Automation (RPA) has been driving greater efficiency, accuracy, and compliance in finance departments for several years.

Finance 145

Finance Automation Robotics Process Automation Accounting 145

Everest Group

NOVEMBER 10, 2023

In their pursuit, mid-market enterprises are seeking partners that prioritize building strong relationships, cost-efficiency, agility, nimbleness, and a steadfast commitment to delivering tangible business impact and Return on Investment (RoI) at every stage of their transformation journey.

Analytics 78

Analytics Marketing Service Advisory 78

Everest Group

JANUARY 12, 2024

While the future of digital assets was once uncertain, the recent surge in investments, partnerships, and pilot use cases spearheaded by banks and technology giants has laid the doubts to rest. This holds particularly true for cryptocurrencies, stablecoins, and Central Bank Digital Currencies (CBDCs).

Banking 64

Banking Retail Insurance Collaborations 64

Everest Group

MARCH 8, 2024

Equipped with trained workers and robust annotation platforms, these providers efficiently guide enterprises through the DAL landscape. They prioritize providers that emphasize relationship-building, cost-effectiveness, agility, and a steadfast commitment to deliver tangible business impact and RoI throughout their transformation journey.

Manufacturing 64

Manufacturing Banking Regulations Operational Costs 64

31 West

DECEMBER 20, 2022

Likewise, Secure Web Gateways (SWGs) are used to deploy efficient security practices. The efficiency of this security system relies on the predetermined database. It can be software, hardware, or a combination of both used to track the source of traffic and detect unusual activity. It’s not as robust as Secure Web Gateway.

Banking 130

Banking Outsourcing Sourcing Efficiency 130

Everest Group

JANUARY 2, 2024

Lending IT Services The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness.

Service 59

Service Finance Banking Flexibility 59

IBM Services

DECEMBER 5, 2023

Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content. By efficiently managing these aspects, retailers can streamline their operations and boost overall performance.

Retail 94

Retail Inventory Management Efficiency Call Center 94

Everest Group

AUGUST 24, 2022

Top Financial Crime and Compliance (FCC) Operations Service Providers Financial Crime and Compliance (FCC) operations continue to grow within the Banking and Financial Services (BFS) industry. Market Insights™ Future Risk & Compliance in Banks. Our Thinking. Learn More. Learn More. PEAK Matrix®. Learn More. Learn More.

Banking 52

Banking Insurance Service Advisory 52

Everest Group

FEBRUARY 2, 2023

With the advent of chatbots reaching human-like sentience and mannerisms, and banks being at the forefront of adopting conversational Artificial Intelligence (AI ), the question arises whether ChatGPT threatens the likes of Google, other AI platforms, and the non-critical workforce in the technology and services industries.

Banking 52

Banking Out-Tasking Insurance Data Entry 52

The Hackett Group

OCTOBER 5, 2023

Bosch Service Solutions GmbH, DBS Bank Ltd., The 2023 Digital Award winners and their win categories are: Bosch Service Solutions GmbH (Contact-to-Resolution); DBS Bank Ltd (Technology Function Operations); F. DBS Bank Ltd. To keep the complexity manageable, DBS Bank decided to build Evolve CloudOps, a unified cloud platform.

Advisory 59

Advisory Pharmaceuticals Banking Sourcing 59

Groove Technology

JUNE 15, 2023

These specialized firms bridge the talent gap by connecting businesses with remote developers from around the world, offering a unique value proposition that combines quality, cost-effectiveness, and efficiency. By outsourcing development tasks to a remote team, Enterprise Z achieved substantial cost savings without compromising quality.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Hyland

SEPTEMBER 6, 2022

Open source security. What you need to know: Recent headlines about open source software (OSS) vulnerabilities paint open source tools as risky. Tech giants such as Microsoft and Oracle are starting to embrace the importance of open-source coding,” said Borroy. > Love enterprise tech but low on browsing time?

Banking 52

Banking Insurance Sourcing Collaborations 52

Groove Technology

MAY 29, 2023

It was introduced by Facebook in 2015 as an open-source framework, and since then has gained enormous popularity among developers. It is an efficient solution for businesses that want to develop mobile applications for multiple platforms at once, without having to write separate code for each platform. What is the use of React Native?

E-Commerce 130

E-Commerce Banking Finance Sourcing 130

Everest Group

NOVEMBER 8, 2022

In this webinar, our experts will discuss how enterprises can measure the value of cloud, the challenges enterprises face in realizing its benefits, and how to unlock its full potential to maximize efficiency. What questions will the webinar answer for the participants? • How are organizations measuring value from their cloud investments?

BPO 52

BPO Banking Outsourcing Sourcing 52

Vilmate

APRIL 27, 2022

The sector of banking and finance is a good illustration of how businesses can adapt to contemporary concepts. It’s aimed at manipulating some particular source of data. Source: Simplilearn. So why was the banking and finance sector to be among the first to apply the benefits of AI and ML in fintech? Source: Statista.

Banking 52

Banking Finance Risk Management Risk Management 52

SIG Speaks

APRIL 14, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Jason Feldman provides an example of corporate market data renewal and how it applies to sourcing. Look at an upcoming contract data renewal for services utilized within the Bank of New York Mellon Investment Management organization.

Marketing 40

Marketing Banking Sourcing Strategic Sourcing 40

Everest Group

SEPTEMBER 27, 2023

It marks the third wave of value-centric transformation, with enterprises adopting a fully digital future of work and prioritizing improved employee experience, value realization, productivity, cost efficiency, and workplace cohesion. Realizing this goal requires collaboration with suitable providers.

Service 59

Service Manufacturing Banking Marketing 59

Everest Group

APRIL 9, 2024

The G6 BPO debate moderated by Deborah Kops, Founder of Sourcing Change, at SSOW aimed to take global BPO leaders out of their comfort zones and into a “not-so-safe space.” We have seen a consistent insourcing trend among leading global banks, insurers, consumer packaged goods firms, healthcare and life-sciences companies, and manufacturers.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

Everest Group

NOVEMBER 30, 2023

Our research highlights the transformative power of technology in reducing carbon footprints, enhancing energy efficiency, and driving sustainable practices across sectors as diverse as oil & gas, banking & finance, and manufacturing.

Supply Chain Management 64

Supply Chain Management Finance Research Government 64

Perficient Digital Transformation

MARCH 5, 2024

In the fast-paced digital landscape of 2024, businesses are constantly seeking innovative solutions to enhance efficiency, security, and transparency in their operations. Whether it’s sharing patient records in healthcare or financial transactions in banking, blockchain technology ensures data remains tamper-proof and auditable.

Supply Chain Management 59

Supply Chain Management Retail Healthcare Collaborations 59

Everest Group

AUGUST 7, 2023

Multi-Process Human Resources Outsourcing (MPHRO) Services In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency.

Human Resources 52

Human Resources Outsourcing Service Banking 52

IBM Business Partners

JUNE 19, 2023

By sourcing materials and labor from countries with lower labor and manufacturing costs, businesses were able to capitalize on the economic boom, produce more goods and services, and minimize their costs. However, a 2022 report by the World Bank estimated that the global economy could lose up to USD 1.2

Manufacturing 81

Manufacturing Offshoring Labor Costs Reduced Costs 81

Automation Anywhere

JUNE 1, 2022

In factories , where engineers fix faults in machinery or other devices, automation can save time and efficiency costs because software bots can pinpoint the exact source of the fault and notify engineers so that they can fix it quickly and get things back up and running.

Automation 145

Automation Manufacturing Retail Efficiency 145

AS White Global

APRIL 20, 2022

Financial technology – fintech, for short – has grown exponentially to become a standard component for secure and efficient banking and financial services. It is being described as a “ disruptive innovation ” in traditional banking and its far-reaching applications will continue to evolve to meet the ever-changing demands of consumers.

Offshoring 84

Offshoring Banking Cybersecurity Payroll 84

SIG Speaks

MARCH 30, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Krollus Asaad shares how important it is to find trust in your procurement team and your business. On week eight (8) of my Certified Sourcing Professional (CSP) Program, I was introduced to the What’s In It For We mindset. That, my friends, is trust.

Co-Sourcing 40

Co-Sourcing Supply Chain Management Sourcing Banking 40

Infosys Consulting

MAY 22, 2023

Language and cultural differences, spelling, acronyms, and aliases are some representative sources of complexity. This leads to an exponential increase in false positives and manual review, jeopardizing the effectiveness and efficiency of the entire screening process. which can compromise the completeness and quality of the data.

E-Commerce 52

E-Commerce Data Entry Administrative Banking 52

IBM Services

NOVEMBER 8, 2023

These are important steps for their mission to achieve better clinical outcomes, a faster time to treatment for patients, and an efficient reduction in pathologist workloads. Finacle is a leading digital banking suite from Infosys. which will deliver the underpinnings for watsonx.ai, IBM’s next-generation AI studio.

Advisory 96

Advisory Banking Automation Design 96

IBM Services

MAY 15, 2023

Not only does conversational search provide the customer with a response to their question, but that customer can trace the response back to its source content and understand from where the answer is coming.

Automation 77

Automation Banking Customer Service Accounting 77

SIG Speaks

MAY 4, 2023

9). The information required by the Regulator may come from different sources depending on the company. Blogger Bio: William Steven Chanto Castro is a Costa Rican Lawyer and Criminologist with five years of experience in Compliance and Risk Management roles in the banking, credit ratings and medical devices industries. MAS, 2016, p.9).

Risk Management 76

Risk Management Risk Management Outsourcing Management 76

SIG Speaks

JULY 19, 2023

.; Dan Edwards, Procurement Director from Park National Bank; and Aashish Chandarana, Chief Information Officer of Productiv, shared valuable insights that shed light on the future of IT strategic sourcing, the significance of mentorship, and the latest SaaS trends in 2023. per employee.

Strategic Sourcing 40

Strategic Sourcing Banking Sourcing Marketing 40

Zinnov

AUGUST 24, 2022

Here are just a few examples out of thousands, that the public will probably never hear about: Efficient Escrow of California was forced to close its doors and lay off its entire staff because cybercriminals nabbed USD 1.5 Mn from its bank account.

Cybersecurity 144

Cybersecurity Insurance E-Commerce Banking 144

Perficient Digital Transformation

JULY 21, 2022

End users of large data banks must be protected from having to know how the data is organized in the machine – the internal representation. Companies store a lot of data over different data sources that is built over time. Connect to disparate data sources and integrates them without replicating the data. Bridging the gap.

Sourcing 64

Sourcing Reduced Costs Analytics Banking 64

Magellan Solutions

MARCH 21, 2024

Financial Data Errors The financial world knows data accuracy is at the banking industry’s core. Different sources have different ways of collecting information, leading to consistency. Organizations must carefully check and verify data, use reliable sources, and monitor updates. The result? So, accuracy is vital.

Data Entry 52

Data Entry Sourcing Government Call Center 52

IBM Services

JANUARY 18, 2024

” With so many sources of information available to customers and so many buying options, your customers might not wait for answers. Chatbots efficiently speed up response times, guiding customers toward making a purchase. Chatbots can: Provide fast answers to customer inquiries No one likes to wait for an answer.

E-Commerce 93

E-Commerce Sales Customer Service Insurance 93