Perficient Digital Transformation

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. Contact one of our financial services experts today.

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Banking Sales Design Insurance 111

IBM Services

FEBRUARY 1, 2024

More prominently, central bank digital currencies (CBDCs) have come to offer digital forms of central bank money, while tokenized deposits tokenize the lifecycle of commercial bank money in both the retail and wholesale context. What are central bank digital currencies? Payment transaction privacy is also important.

Banking 98

Banking Retail Regulations Research 98

Magellan Solutions

FEBRUARY 2, 2024

Invoice data entry services are vital for any business. Keep reading as we explore the ins and outs of invoice data entry services and analyze strategies businesses can leverage to enhance efficiency. And with plans scaled for any business size, going digital won’t break the bank. The end result? TALK TO US!

Data Entry 52

Data Entry Accounting Efficiency Service 52

Everest Group

FEBRUARY 26, 2024

billion acquisition of Discover Financial Services would combine two of the largest credit card companies, creating the most dominant US credit card firm. This deal holds the potential to significantly impact the banking and financial services (BFS) IT services market and providers. Capital One’s planned US$35.3

Banking 59

Banking Risk Management Risk Management Marketing 59

Perficient Digital Transformation

NOVEMBER 1, 2023

Intelligent automation and generative AI can unlock tremendous value for financial services leaders who want to optimize experiences and reduce costs. Perficient was honored to participate in the inaugural Banking, Financial Services, and Insurance (BFSI) event hosted by Kofax.

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Insurance Banking Robotics Process Automation Service 59

Hyland

FEBRUARY 2, 2023

Today’s consumers demand fast and efficient digital channels to conduct financial transactions. How can banks and credit unions keep up with the increased demand? BAI , a nonprofit that provides research, training and thought leadership in financial services, recently discussed key industry trends with Steve Comer.

Banking 91

Banking Automation Robotics Process Automation Reduced Costs 91

Automation Anywhere

APRIL 27, 2022

The lines between banks and banking are blurring more and more. From credit cards to lending, trading products to cryptocurrency, fintechs are now providing sophisticated apps and tools to consumers who are demanding omnichannel services, low to no fees, and 24x7 on-demand customer service.

Banking 98

Banking Robotics Process Automation Automation Efficiency 98

Automation Anywhere

JULY 13, 2022

The company advises business leaders on strategy, marketing, organization, operations, IT, and M&A across industries, including financial services. As more fintechs enter the market and consumer preferences shift, traditional retail banks face significant challenges in attracting and holding customers while remaining profitable.

Banking 96

Banking Retail Automation Robotics Process Automation 96

Auxis

OCTOBER 14, 2022

Headquartered in Virginia with roots that trace back to 1902, our client is a publicly traded banking corporation with 230+ branches and ATMs located throughout Virginia, Maryland, and North Carolina. It also offers wealth management services like financial and retirement planning.??.

Banking 52

Banking Efficiency Automation Accounting 52

Auxis

OCTOBER 13, 2022

Headquartered in Virginia with roots that trace back to 1902, our client is a publicly traded banking corporation with 230+ branches and ATMs located throughout Virginia, Maryland, and North Carolina. It also offers wealth management services like financial and retirement planning.??.

Banking 52

Banking Efficiency Automation Accounting 52

Perficient Digital Transformation

APRIL 20, 2023

The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. blockchain​, digital wallets​, money center banks​, emerging payment solutions, digital lending​, economic turmoil​, and fintech disintermediation).

Banking 69

Banking Marketing Research Design 69

IBM Business Partners

AUGUST 17, 2023

The introduction of Central Bank Digital Currency (CBDC) has added a new dimension to blockchain technology that transforms the future of payments for businesses and individuals. Some time ago, banks and governments started shifting their attention towards using digital assets in their operations and economies.

Banking 71

Banking E-Commerce Supply Chain Management Government 71

Hyland

JANUARY 20, 2023

To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services. Chris has more than 20 years of experience in bank management, with a focus on mortgage lending, commercial lending and retail banking. The market is extremely competitive.

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

Capgemini

NOVEMBER 22, 2023

Empowering Agents: How generative AI supports contact center agents in banking Vinay Patel 18 October 2023 Facebook Twitter Linkedin In the fast-paced world of banking, customer service plays a pivotal role in building trust and loyalty. Use cases of generative AI in banking contact centers 1.

Banking 52

Banking Out-Tasking Customer Service Automation 52

IBM Services

NOVEMBER 29, 2023

Financial Services clients are increasingly looking to modernize their applications. Moreover, many of these financial services applications support regulated workloads, which require strict levels of security and compliance, including Zero Trust protection of the workloads. initiative.

Banking 97

Banking Out-Tasking Sourcing Regulations 97

Future of Digital Sourcing Outsourcing

OCTOBER 14, 2022

Learn more the team at Bank of Montreal and their third-party management strategy with their Armored Car innovations. This project allowed us to transition work that had traditionally been performed by branch personnel (around-the-clock customer deposit drop processing, branch ATM servicing) to our selected sole source provider.

Banking 81

Banking Management Sourcing Administrative 81

Everest Group

MARCH 19, 2024

By partnering with IT and technology services providers, banks and financial institutions can prepare for the new T+1 settlement. This security trade rule change to shorten the order finalization date by a day is expected to enhance operational efficiencies and reduce risk.

Banking 64

Banking Service Streamline Operations Risk Management 64

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

IBM Business Partners

JUNE 2, 2023

In the rapidly evolving landscape of financial services, embracing AI and digital innovation at scale has become imperative for banks to stay competitive. Ultimately, banks must start with modernizing their core through technologies like hybrid multicloud and AI.

Banking 60

Banking Finance Advisory Right-Sizing 60

Magellan Solutions

JANUARY 29, 2024

Understanding Accounts Payable Outsourcing Accounts payable outsourcing refers to having an external service provider that handles the company’s accounts payable processes and activities. Enhanced Accuracy and Compliance Professional AP outsourcing services have strict quality controls and compliance measures in place.

Accounting 52

Accounting Efficiency Outsourcing External Service Provider 52

Zinnov

MAY 31, 2024

The Technology Services sector has emerged as a frontrunner in the resurgence of global M&A activity, with Q1 2024 witnessing a significant surge in deal value to USD 125 Bn, up from USD 92 Bn in Q1 2023. This positive sentiment surrounding tech deals suggests a bright outlook for the rest of 2024.

Service 52

Service Banking Marketing Efficiency 52

Everest Group

JULY 13, 2023

Payments IT Services PEAK Matrix® Assessment The payments landscape is changing rapidly. New regulations and standards, such as ISO 20022, are paving the way for faster and more efficient payments. Today, consumers have more payment options than ever before. These new data standards create numerous opportunities for data monetization.

Service 98

Service Banking Insurance Healthcare 98

31 West

APRIL 16, 2024

Many institutions focus on bureaucracy in customer service. Higher education institutions can improve services by understanding who their customer is. Institutions should offer training to improve their customer service teams. Here are different strategies to help improve customer service in higher education.

Customer Service 130

Customer Service Service Call Center Customer Support 130

Everest Group

OCTOBER 11, 2022

Open banking – a system that provides third-party access to financial data through application programming interfaces (APIs) – has unlocked digital financial innovation and disruption. Its next evolution – open finance – holds the promise to greatly enhance the customer experience and empower users of financial services.

Banking 59

Banking Finance Research Accounting 59

Automation Anywhere

OCTOBER 27, 2020

The retail banking industry is faced with significant challenges to achieve optimal operational efficiency and profitability while providing the highest level of customer satisfaction. Retail banks offer a wide variety of products, including consumer loans, credit cards, and checking and savings accounts. READ REPORT NOW.

Retail 98

Retail Banking Automation Robotics Process Automation 98

IBM Services

JANUARY 16, 2024

The start of 2024 brings forth many questions as to what we can expect in the year ahead, especially in the financial services industry, where technological advances have skyrocketed and added complexities to an already turbulent landscape. This is something we’re likely to see more of this year.

Service 51

Service Banking Risk Management Risk Management 51

McKinsey and Company

APRIL 12, 2023

As global risks increase and economic uncertainty persists, the risk functions within the financial services industry must continue to evolve talent to ensure organizational resiliency.

Efficiency 137

Efficiency Service Risk Management Risk Management 137

Everest Group

APRIL 17, 2023

LIVE WEBINAR Continuous Modernization in an Era of Cost Efficiency: Perspectives for BFS Firms in APAC April 18, 2023 | 11 a.m. What is the current state of maturity, and what are the primary challenges for the modernization of banking systems in APAC? IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m. Who should attend?

Efficiency 52

Efficiency Banking Outsourcing Sales 52

Automation Anywhere

FEBRUARY 22, 2021

Look at banking industry websites today. In its article “ The cloud imperative for the banking industry, ” Accenture states cloud investment has grown strongly in recent years and is predicted to continue growing at 15 percent annually until 2022. The average bank has 58% of its workload in the cloud.

Banking 98

Banking Automation Robotics Process Automation Flexibility 98

IBM Services

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover? The Basel Committee released BCBS 239 as far back as 2013.

Service 97

Service Regulations Engineering Banking 97

Redial

APRIL 17, 2024

From alternative legal services to finance & accounting, human resource outsourcing, and procurement, South Africa maintains a competitive advantage , providing access to the dynamic African market and beyond. Proficient in English and multiple local languages, put the country in the most attractive destination for BPO services.

Banking 130

Banking Human Resources Legal Services Outsourcing 130

Redial

APRIL 17, 2024

From alternative legal services to finance & accounting, human resource outsourcing, and procurement, South Africa maintains a competitive advantage , providing access to the dynamic African market and beyond. Proficient in English and multiple local languages, put the country in the most attractive destination for BPO services.

Business Process Outsourcing 130

Business Process Outsourcing Banking Human Resources Outsourcing 130

Everest Group

JANUARY 25, 2023

Webinar Future-proof your organization with a modern and efficient core system in the era of scarce budgets January 25, 2023 10:00 AM PT | 1 PM ET Join Everest Group’s Ronak Doshi and other industry experts on this webinar to understand how modernized, efficient, and future-proof core systems can be created at organizations.

Efficiency 52

Efficiency Banking Retail Collaborations 52

Everest Group

FEBRUARY 23, 2023

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. Will banks suffer? Financial services have been significantly impacted by the Australian recession. rose in the quarter and 7.3%

Banking 52

Banking Outsourcing Marketing Regulations 52

inDinero

JULY 8, 2021

Any business loan or line of credit from a bank—brick-and-mortar or online—will carry more favorable terms if you have a decent business credit scor e. Lenders use your business credit score to determine how likely you are to repay your loan; the lower the score, the less attractive you are to a lender, especially banks.

Banking 69

Banking Accounting Regulations Government 69

Perficient Digital Transformation

JANUARY 19, 2024

Many organizations, particularly those within highly regulated sectors such as financial services and healthcare, face limitations in using actual production data or documents for testing purposes. Expand AI capabilities – With more efficient testing, organizations can better train their AI models and improve and increase their capabilities.

Efficiency 52

Efficiency Healthcare Regulations Insurance 52

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

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Service Regulations Automation Banking 99