Empowering agents: How generative AI supports contact center agents in banking
Capgemini
NOVEMBER 22, 2023
Empowering Agents: How generative AI supports contact center agents in banking Vinay Patel 18 October 2023 Facebook Twitter Linkedin In the fast-paced world of banking, customer service plays a pivotal role in building trust and loyalty. Use cases of generative AI in banking contact centers 1.
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