Everest Group

OCTOBER 17, 2023

With slowed IT industry growth, service providers can drive momentum with asset-based business models that center on delivering services built on digital products and platforms or monetizing the platforms and assets themselves. Service provider leaders are grappling to help the IT industry find new avenues of growth.

Streamline Operations 64

Streamline Operations Reduced Costs Insurance Banking 64

Everest Group

MAY 22, 2023

Learn about the opportunities and obstacles of Generative AI in marketing in this blog. Enterprises are eager to harness this groundbreaking technology’s power to streamline operations, improve efficiency, and unlock new opportunities. In my lifetime, I’ve seen two demonstrations of technology that struck me as revolutionary.

Marketing 52

Marketing Sales Out-Tasking Streamline Operations 52

Raya Contact Center

MAY 23, 2024

We are pleased to share this guest blog post written by Aishwarya Barjatya , Practice Director, and Rishav Kumar , Senior Analyst at Everest Group , a global research firm. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations.

Streamline Operations 64

Streamline Operations Insurance Out-Tasking Engineering 64

Premier BPO

MAY 30, 2024

Professional Services on Demand Economic and industrial development caused the rise of legal and accounting outsourcing jobs, mainly in Great Britain. In the 1840s, the company, later known as Dun & Bradstreet, provided credit reporting services to businesses. based organizations.

Outsourcing 98

Outsourcing BPO Business Process Outsourcing Manufacturing 98

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

TTEC

MARCH 29, 2022

Customer service is demanding. On average a contact centre associate needs to handle complex applications, urgent customer needs, and all the manual inefficiencies that come with service inquiries. So, what’s the difference between intelligent automation versus RPA? What is intelligent automation? What is RPA?

Automation 52

Automation Robotics Process Automation Out-Tasking Data Entry 52

Everest Group

MAY 31, 2023

These priorities are: integrating a humanized and people-centric approach, leveraging data to make intelligent decisions, and strongly emphasizing the Software-as-a-Service (SaaS) ecosystem. In this blog, we will take a closer look at these growing trends and explore their potential impact on the insurance industry.

Insurance 52

Insurance Streamline Operations Out-Tasking Software 52

Everest Group

JULY 13, 2023

Generative Artificial Intelligence (GAI) can transform multiple facets of retail and consumer packaged goods (CPG) industries, from product development and digital commerce to sales and marketing, supply chain, and in-store operations. Explore GAI’s exciting future in this blog. Contact us to speak to an analyst on this topic.

Retail 52

Retail Inventory Management Sales Streamline Operations 52

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Everest Group

JUNE 22, 2023

Given the lengthy, labor-intensive, and expensive process of bringing a new drug to market and conducting a clinical trial, clinical development stakeholders are constantly searching for technological solutions to automate workflows, streamline operations, reduce site and patient burden, and accelerate trial timelines.

Pharmaceuticals 52

Pharmaceuticals Regulations Accounting Research 52

Anexa

SEPTEMBER 5, 2023

In today’s fast-paced digital landscape, customer service has evolved from a traditional, human-centric approach to a tech-driven, AI-powered strategy. The traditional customer service model, while effective in its time, often struggled to meet the demands of modern consumers.

Customer Service 52

Customer Service Service BPO Streamline Operations 52

Offshore India Data Entry

JANUARY 22, 2024

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. By shifting tasks to specialized Offshore BPO service providers, you avoid the need to hire, train, and manage additional full-time staff.

Offshoring 94

Offshoring BPO Accounting Data Entry 94

Mattsen Kumar

MAY 7, 2024

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

Amzur

JANUARY 31, 2024

In this blog, we will explore the key features and enhancements that NetSuite is bringing to the table in its 2024.1 With its robust suite of upgraded features, this release aims to empower businesses with enhanced capabilities and streamlined operations. release and discuss how they will impact the ERP world.

Data Entry 93

Data Entry Finance Out-Tasking Analytics 93

Perficient Digital Transformation

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

Insurance 52

Insurance Streamline Operations Analytics Efficiency 52

IBM Services

OCTOBER 17, 2023

They are being increasingly challenged to improve efficiency and cost savings, embrace automation, and engage in data-driven decision making that helps their organization stand out from the competition. A business event can describe anything that happens which is significant to an enterprise’s operation.

E-Commerce 81

E-Commerce Automation Streamline Operations Analytics 81

IBM Services

JANUARY 30, 2024

Automotive: Process vast amounts of data to support the design, development, testing and operation of connected and autonomous vehicles. Partnering with strategic solution, service and technology providers will help you transform your aspirations of operational excellence into tangible realities.

E-Commerce 77

E-Commerce Analytics Manufacturing Flexibility 77

Perficient Digital Transformation

FEBRUARY 14, 2023

In this series of blog posts, we will explore the four pillars of a successful Cloud Transformation: Program Model, Cloud Foundations, Portfolio Transformation, and Enterprise App Migration. Operations: A comprehensive approach to effectively monitor, manage, and optimize workloads and environments across hybrid and multicloud scenarios.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

Offshore India Data Entry

APRIL 24, 2024

The Business Process Outsourcing (BPO) industry has undergone significant transformations since its inception, revolutionizing the way businesses operate. Early BPO Services Initially, BPO services focused on call centers and data entry, with companies like IBM and Accenture leading the way.

BPO 52

BPO Data Entry Business Process Outsourcing Offshoring 52

Everest Group

NOVEMBER 28, 2023

Automation, digital platforms, and data and analytics are the most prominent areas that have garnered considerable investment attention during this transformation era. Notably, a growing number of MGAs have harnessed the potential of Artificial Intelligence (AI) and Machine Learning (ML) to optimize operational performance.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

IBM Services

JANUARY 17, 2024

Broadly, chatbots provide pre-written responses and information to handle basic requests or to get enough information from customers to connect them to a live agent for better and more specific service. Customers expect 24/7 service and rapid resolution of issues. But the benefits extend far beyond automation.

E-Commerce 65

E-Commerce Customer Service Human Resources Sales 65

IBM Services

APRIL 4, 2024

Get the COO’s Pocket Guide to Enterprise-wide Intelligent Automation 3 main types of business process management Integration-centric BPM focuses on processes that don’t require much human involvement. Processes such as contract drafting, negotiation, approval, and execution can also be digitized and automated.

Management 58

Management Automation Out-Tasking Inventory Management 58

IBM Services

FEBRUARY 23, 2024

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. Conversational AI represents more than an advancement in automated messaging or voice-activated applications.

Healthcare 102

Healthcare Analytics Customer Service E-Commerce 102

Perficient Digital Transformation

DECEMBER 7, 2022

“DevOps-in-a-box” represents the pinnacle of DevOps automation and development efficiency, bundling the best tools and processes in a single operator, backed by the power of Red Hat Openshift and ArgoCD. Create a Red Hat account (select “Managed services”) if you don’t already have one.

Streamline Operations 64

Streamline Operations Accounting Administrative Managed Services 64

AS White Global

AUGUST 10, 2022

In recent years, insurers have relied on outsourcing insurance services to give them a significant edge in this highly competitive industry. This spurred the demand for flexible and sustainable staffing solutions to upgrade their services and optimise the customer experience. Optimising operations for maximum efficiency.

Offshoring 52

Offshoring Insurance Service Data Entry 52

IBM Services

APRIL 2, 2024

In today’s fast-paced digital economy, businesses are fighting to stay ahead and devise new ways to streamline operations, enhance responsiveness and work with real-time insights. We are now in an era defined by being proactive, rather than reactive. Take the next step for your business.

Streamline Operations 62

Streamline Operations Automation Flexibility Administrative 62

Offshore India Data Entry

APRIL 19, 2024

Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth. Outsourcing services can be broadly categorized into two main types: 1. Examples include payroll management, data entry, and accounting services.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

IBM Business Partners

MAY 24, 2023

Enhancing experiences through advanced automation and workflow solutions At the heart of this collaboration lies a shared goal: to enrich the experiences of customers, employees and suppliers. Streamlining operations and adapting to market demands This collaboration will also streamline Diageo’s operations.

Collaborations 80

Collaborations Streamline Operations Automation Marketing 80

Everest Group

JULY 5, 2022

Top Revenue Cycle Management RCM Operations Services. Healthcare providers are overhauling their strategies and future-proofing their operations by becoming more receptive to outsourcing operations to alleviate cost pressures and ensure business continuity. LEARN MORE ABOUT RCM OPERATIONS Providers. Our Thinking.

Management 52

Management Healthcare Streamline Operations Analytics 52

IBM Business Partners

MAY 17, 2024

  In the context of this rapid advancement, generative AI and automation have the capacity to create more fundamentally relevant and contextually appropriate buying experiences. Explore commerce consulting services Creating seamless experiences for skeptical users It’s been a swift shift toward a ubiquitous use of AI.

E-Commerce 66

E-Commerce Order Management Retail Automation 66

Groove Technology

AUGUST 1, 2022

Logistics are an essential part of a company’s supply chain because they ensure that you’re coordinating your operations to meet the demands of your customers successfully — processing orders, maintaining proper material storage, fleet management, cataloging inventory, shipping products, and so on. Accounting.

Software 130

Software Supply Chain Management Automation Manufacturing 130

IBM Services

FEBRUARY 14, 2024

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed.

Retail 86

Retail Cybersecurity Insurance Automation 86

Perficient Digital Transformation

JULY 25, 2023

This blog will discuss what customization means in the context of HCL Commerce and how it’s essential for businesses to remain competitive and satisfy the wide range of customer requests. Integration Customization : HCL Commerce supports integration with various external systems and services.

E-Commerce 97

E-Commerce Inventory Management Streamline Operations Order Management 97

AS White Global

AUGUST 10, 2022

In recent years, insurers have relied on outsourcing insurance services to give them a significant edge in this highly competitive industry. This spurred the demand for flexible and sustainable staffing solutions to upgrade their services and optimise the customer experience. Optimising operations for maximum efficiency.

Offshoring 52

Offshoring Insurance Service Data Entry 52

inDinero

SEPTEMBER 26, 2023

And if you’re in need of Fractional CFO Services , you’ve come to the right place ! Introduction In the dynamic landscape of Software as a Service (SaaS), the role of a Chief Financial Officer (CFO) is pivotal. Furthermore, technologies like AI can help automate mundane tasks and reduce operational costs.

Finance 98

Finance Risk Management Risk Management Analytics 98

Paysquare

JULY 26, 2023

Companies constantly seek ways to streamline operations and maximize efficiency in today’s highly competitive business landscape. By outsourcing accounting to third-party service providers, businesses can gain significant benefits. Why Outsource Accounting Services? What is Accounting Outsourcing?

Accounting 95

Accounting Outsourcing Reduced Costs Regulations 95

Groove Technology

JUNE 28, 2023

Whether it's connecting with internal systems, databases, or third-party APIs, custom apps can be designed to streamline operations, automate processes, and enhance overall efficiency. Utilize Apple's Keychain Services API for secure storage of credentials. Secure Data Storage : Protecting user data is paramount.

Streamline Operations 100

Streamline Operations Analytics Design Flexibility 100