Metasource

SEPTEMBER 15, 2022

Many organizations have quickly joined the automation revolution to boost productivity, enhance customer service, reduce costs, and enable remote work. In fact, a McKinsey study found that 80% of companies that transitioned most of their employees to a remote work model due to COVID-19 increased automation. Human Resources.

Automation 52

Automation Robotics Process Automation Reduced Costs Human Resources 52

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Automation Anywhere

NOVEMBER 9, 2020

Human resources (HR) departments are fast-rising stars when it comes to successfully deploying Robotic Process Automation ( RPA ). On the demand side, HR organizations are hungry for automation. Operational services: This includes foundational HR services such as benefits, payroll, and employee data management.

Human Resources 98

Human Resources Automation Robotics Process Automation Payroll 98

Automation Anywhere

OCTOBER 29, 2020

Procurement has rapidly become a high-impact area for automation. Traditionally, it has been primarily a back-office function , focusing on handling and approving requests from business stakeholders for products and services, dealing with vendors, and ordering and obtaining the items or services.

Automation 97

Automation Robotics Process Automation Sourcing Efficiency 97

Automation Anywhere

AUGUST 10, 2021

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. Only 6% of businesses are not considering using RPA for their intelligent automation strategies. What is intelligent automation ? That automation technology could be RPA. Reality is much different from this ideal.

Automation 98

Automation Robotics Process Automation Insurance Finance 98

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Automation Anywhere

OCTOBER 27, 2020

Financial institutions are also facing competition from new fintechs that provide online banking, payment services, and tailored customer experiences without being constrained by brick-and-mortar branches and legacy processing systems. These are the highest priority processes to automate. Ignore them.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Automation Anywhere

JANUARY 28, 2021

Intelligent automation (IA), combining Robotic Process Automation and artificial intelligence, has significantly impacted various industries. It has helped streamline and accelerate business processes. Two related industries that can benefit from intelligent automation are life sciences and healthcare.

Healthcare 98

Healthcare Automation Pharmaceuticals Robotics Process Automation 98

Automation Anywhere

APRIL 28, 2021

Customers contacting a call center want the best possible service experience. To survive, a business must also offer good service during and after the sale. From that same Zendesk report, “80 percent of customers will leave after more than one disappointing service experience.” But they don’t always get it.

Customer Service 98

Customer Service Call Center Robotics Process Automation Service 98

Everest Group

MARCH 23, 2022

Top Intelligent Process Automation (IPA) Solution Providers It is becoming increasingly important for organizations to evolve into digital-first businesses to remain resilient and competitive, especially after the pandemic. Digital technologies, including intelligent automation, are becoming ubiquitous. Our Thinking. Learn More.

Automation 52

Automation Robotics Process Automation BPO Analytics 52

Automation Anywhere

NOVEMBER 11, 2020

Today, contact centers rely on various tools and services such as customer relationship management (CRM) platforms, unified communication technologies, and advanced forms of front office automation to meet the growing demands of their customers. Contact centers are no different.

Automation 98

Automation E-Commerce Data Entry Robotics Process Automation 98

Automation Anywhere

SEPTEMBER 9, 2021

Intelligent automation has the potential to help telecommunications companies make their operation more efficient and responsive to customer needs. Field service is one of the operational areas that can benefit the most from automation. Field service is one of the operational areas that can benefit the most from automation.

Service 97

Service Robotics Process Automation Out-Tasking Automation 97

SIG Speaks

DECEMBER 28, 2021

SIG University Certified Sourcing Professional (CSP) program graduate Tom Conti shares the four crucial areas to turn your tactical RPA initiative into a strategic Intelligent Process Automation program. But what is Intelligent Process Automation (IPA)?

Automation 40

Automation Robotics Process Automation Strategic Sourcing Sourcing 40

Automation Anywhere

JULY 20, 2021

It’s data that could help you deliver better customer services, market better to existing customers and prospects, aid in enhancing existing products as well as new product design and development, stay on top of quality, and ultimately improve your business's bottom line by boosting the overall customer experiences. What data is that?

Customer Service 110

Customer Service Service Robotics Process Automation Customer Support 110

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

Automation Anywhere

FEBRUARY 3, 2021

Executive enterprise technology decision-makers were recently asked about their Robotic Process Automation (RPA) deployment, including the return on their RPA investment (ROI). One of the things those top performers share in common is the belief that active employee participation is essential to scale automation.

Automation 52

Automation Robotics Process Automation Out-Tasking Software 52

Everest Group

NOVEMBER 16, 2022

Adoption of task mining solutions can not only help enterprises achieve cost savings and operational efficiencies by optimizing and automating tasks, but also enhances employee experience through better resource allocation. This has led to task mining being one of the fastest-growing markets in the Intelligent Automation (IA) space.

Marketing 52

Marketing Automation Software Robotics Process Automation 52

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Metasource

MARCH 16, 2022

Today, companies use a wide variety of on-premise and cloud-based software and platforms designed for business process automation. That’s where Integration as a Service, also known as IaaS, comes in. What Is Integration as a Service? Well, Integration as a Service (IaaS) is similar.

Data Entry 52

Data Entry Service Robotics Process Automation Labor Costs 52

Hyland

OCTOBER 4, 2022

Among other benefits, developing comfort with, and embracing, AI can lead to the development of new products and services and free up employees to focus on more strategic projects. Organizations can take the next step by using this foundation as a launching point for robotic process automation (RPA). The good news?

Robotics Process Automation 59

Robotics Process Automation Data Entry Out-Tasking Sourcing 59

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Consider you are relying on employees to manually administer claims or invoice processing, which is a tedious and error-prone activity.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

Automation Anywhere

FEBRUARY 17, 2021

According to Everest Group, a global consulting and research firm focused on strategic IT, business services, engineering services, and sourcing, the market for cloud-based application modernization will grow between 19 to 21% by 2022. Robotic Process Automation (RPA) is no exception to this transformation.

Robotics Process Automation 98

Robotics Process Automation Flexibility Automation Regulations 98

Automation Anywhere

OCTOBER 14, 2022

Robotic Process Automation (RPA) continues to exceed expectations. It's also creating opportunities for business process outsourcing (BPO) companies to expand their service offerings and create a competitive edge. Reducing errors RPA can help reduce errors in processes prone to human error such as data entry.

BPO 52

BPO Robotics Process Automation Data Entry Human Resources 52

Magellan Solutions

JANUARY 17, 2024

This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate. This integration can improve operational effectiveness, resulting in more advanced services and lower customer costs. trillion in 2024.

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

Everest Group

APRIL 10, 2024

New sourcing deals requiring providers to support multiple areas have continued to increase, driven by healthcare providers’ long-standing challenges of lower revenue collection, higher denials, and suboptimal patient experience. Investors remain interested in this segment even with the potential risks.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Automation Anywhere

MAY 13, 2021

Accounts payable teams are responsible for payments of goods or services purchased on credit. They verify and ensure the services have been delivered and correct payments happen on time. Automation helps them achieve that goal. Most invoice processing automation tools are based on optical character recognition (OCR).

Accounting 95

Accounting Robotics Process Automation Automation Reduced Costs 95

Automation Anywhere

JUNE 9, 2022

Gartner defines hyperautomation as “a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.” RPA key to hyperautomation Robotic Process Automation (RPA) is hyperautomation’s foundational technology. This is up from $481.6

Retail 75

Retail Robotics Process Automation Inventory Management Out-Tasking 75

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The market size for outsourcing services is witnessing significant growth. It will include insights on outsourcing services tailored to small businesses. It has become essential as the demands of the global market increase.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

IBM Services

JANUARY 15, 2024

For instance, organizations that are struggling to build their own IT services can assess whether some internal legacy tech should be replaced with technologies from software-as-a-service (SaaS) providers. Trend: Automation Like AI and ML, automation will be a huge driver of human productivity.

Cybersecurity 75

Cybersecurity E-Commerce Robotics Process Automation Inventory Management 75

Automation Anywhere

OCTOBER 7, 2021

Let’s say you have your first Robotic Process Automation (RPA) software robots (“bots”) up and running. Your first few processes—such as accounts payable, order-to-cash, or customer service notifications—are fully and (intelligently) automated. The most critical source of great business value is data.

Analytics 81

Analytics Robotics Process Automation Automation Software 81

Automation Anywhere

OCTOBER 14, 2020

Robotic Process Automation (RPA) is a software technology that anyone can use to automate manual tasks and business processes. RPA can accelerate processes completions, reduce errors, boost compliance, save audit time and related costs, and free up your staff for higher-value work.

Robotics Process Automation 95

Robotics Process Automation Automation Out-Tasking Human Resources 95

Future of Sourcing

JULY 28, 2023

Innovations in Sustainability Dräeger – Using Smart Processes to Create Resilient Supply Chains SAP / DSM - Firmenich – How Royal DSM and SAP Digitalized Global Procurement Processes for Strategic Source-to-Pay Capabilities and Sustainability Safety Projects International, Inc.

Facilities Management 52

Facilities Management Robotics Process Automation Retail Strategic Sourcing 52

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. Download Free Copy. Written by. 18 min read.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

IBM Services

APRIL 25, 2024

Background of business process reengineering BPR emerged in the early 1990s as a management approach aimed at radically redesigning business operations to achieve business transformation. This might include streamlining payroll processes, digitizing HR operations or automating invoicing procedures.

Supply Chain Management 60

Supply Chain Management Finance Human Resources Robotics Process Automation 60

Amzur

FEBRUARY 8, 2023

Automation and data analytics: Responding to marketing situations and tracking performance through data has become a priority for business leaders to make timely decisions to ensure quick adaptability to market needs and automate mundane operations by incorporating technologies like Robotic Process Automation (RPA), AI, and ML.

Robotics Process Automation 49

Robotics Process Automation Automation Healthcare Manufacturing 49

Automation Anywhere

JANUARY 4, 2021

Automation Anywhere Enterprise A2019 makes it easy to build bots through a simple-to-understand drag-and-drop interface. Alternatively, you can save time by downloading and reusing free Enterprise A2019 action packages from the Automation Anywhere Bot Store. Many commands ship with our product out of the box.

Robotics Process Automation 97

Robotics Process Automation Out-Tasking Automation Call Center 97