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How to Choose The Right E-commerce Platform For Your Business in 2021?

Amzur

There are a lot of e-commerce platforms out there. What Are E-commerce Platforms? An e-commerce platform allows merchants to display a product catalog and conduct transactions online. 2 general types of e-commerce platforms. 2 general types of e-commerce platforms.

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Security AI and automation are key in protecting against costly data breaches for retailers and consumer goods businesses

IBM Services

The rise of online commerce over the last two decades has completely transformed the retail and consumer goods industries—and with smartphone adoption accelerating globally, the share of shopping done via the internet will only continue to expand. With worldwide e-commerce sales totals expected to reach $8.1

Retail 85
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AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels. Successful integration of AI in commerce depends on earning and keeping consumer trust.

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Top 5 Contact Center Functions for Automation

Automation Anywhere

Today, contact centers rely on various tools and services such as customer relationship management (CRM) platforms, unified communication technologies, and advanced forms of front office automation to meet the growing demands of their customers. Put Automation to Work in Your Center REQUEST A DEMO.

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MuleSoft Real-Time Integration Enabling Seamless Data Flow

Groove Technology

Increased productivity: MuleSoft automates and streamlines manual processes, reducing errors, and freeing up resources to focus on high-value tasks. Higher ROI: MuleSoft reduces the total cost of ownership (TCO) by simplifying integrations, eliminating silos, and leveraging existing investments in legacy systems.

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Virtual Assistance: A Guide to Industries in Need

Magellan Solutions

E-commerce The bulk of virtual assistants in the world right now is in E-commerce (Electronic Commerce) or in the marketing and advertising of goods and services over the internet. Through virtual assistance, e-commerce stores have real-time data and insights to ensure that products are always on hand.

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Why Customer Support Matters in the Age of E-commerce

Magellan Solutions

Outsourcing lets you transfer all of your e-commerce business’ customer support functions to a service provider who already has trained agents and best practices. And they can do more than help you reduce costs. You don’t have to be a large and established e-commerce business in order to beef up your customer support.