31 West

JANUARY 23, 2023

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. What is ZenDesk? What is SysAid?

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

VXI

MARCH 10, 2023

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Others set a goal of responding to everything.

Service 52

Service Right-Sizing Retail Advisory 52

VXI

MARCH 10, 2023

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Others set a goal of responding to everything.

Service 52

Service Right-Sizing Retail Advisory 52

31 West

JANUARY 25, 2023

A service desk is a link between your business and customers. The type of customer service you provide can play a major role in customer retention, customer loyalty, and brand image. Today, we will be discussing two customer service solutions – Zendesk and Autotask. The product is a complete customer service solution.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Flexibility 130

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

AUGUST 31, 2021

Others use specialized software development services to meet their meager resource needs. Quality products – advanced technology – reasonable prices – quick and flexible adaptation in all situations to help bring customers the most reliable and high-class service experience. Be flexible with a team size.

Software 246

Software Outsourcing Right-Sizing Engineering 246

TMS

FEBRUARY 22, 2023

Wanna see the top IT outsourcing services companies in Eastern Europe? A key way to meet those challenges is through IT outsourcing service companies. A key way to meet those challenges is through IT outsourcing service companies. Software development services from East Europe are culturally and geographically close.

IT Outsourcing 52

IT Outsourcing Outsourcing Service E-Commerce 52

IBM Services

DECEMBER 4, 2023

The Digital Operational Resilience Act (DORA) is a landmark piece of legislation in the European Union (EU) that is designed to help fortify the operational resilience of the financial sector, making it fit for purpose in the digital age. With that said, there isn’t a one-size-fits-all route to addressing DORA.

Right-Sizing 92

Right-Sizing Risk Management Risk Management Regulations 92

31 West

DECEMBER 19, 2022

ITIL 4 has come up with a group of management practices for IT service providers to achieve their targeted goals. This version of ITIL has included automation and data management practice in its infrastructure along with IT service management. ITML practices illustrate the core functions of ITIL service management.

Right-Sizing 130

Right-Sizing Outsourcing Managed Services Service 130

IBM Services

OCTOBER 16, 2023

APIs serve as essential connectors between the growing number of data sources and applications in companies of all sizes and in all industries. API Connect applies AI and automation to API testing to improve developer productivity and deliver high quality APIs consistently. All rights reserved. and/or its affiliates in the U.S.

Management 73

Management Advisory Right-Sizing Research 73

IBM Services

FEBRUARY 23, 2024

The GDPR also applies to controllers and processors that are located outside the EEA if they meet at least one of the following conditions: The company regularly offers goods and services to EEA residents, even if no money changes hands. The company regularly monitors the activity of EEA residents, such as by using tracking cookies.

Regulations 80

Regulations Right-Sizing Government Automation 80

Planergy Software

JANUARY 18, 2022

QuickBooks For Professional Services. QuickBooks Desktop for small and mid-sized businesses QuickBooks Desktop is a flexible accounting software application designed for small to mid-sized businesses. What is QuickBooks Desktop Professional Services? QuickBooks Desktop Professional Services does that and more.

Service 52

Service E-Commerce Payroll Accounting 52

Amzur

JANUARY 25, 2024

While AI conjures images of sophisticated algorithms and Big Tech budgets, the truth is that small and mid-sized businesses stand to gain the most from targeted AI adoption. Fact: In reality, AI strategies are designed to augment human capabilities, not eliminate jobs. Myth #5: AI will completely automate business processes overnight.

Inventory Management 67

Inventory Management Out-Tasking Right-Sizing Automation 67

Magellan Solutions

OCTOBER 27, 2021

How To Choose a Good Phone Answering Service Provider. Phone answering services are vital to any business in more ways than one. Serving as the frontline of your business, a good phone answering service can drastically improve your business operations and customer support. What are Phone Answering Services?

Call Center 52

Call Center Service Right-Sizing Customer Support 52

Perficient Digital Transformation

MAY 3, 2023

In today’s digital age, more and more people are relying on technology to access information and services. However, not all websites, apps, and digital content are designed with accessibility in mind. Firstly, it promotes inclusivity and equal access to information and services for all individuals. So, What Comes Next?

Design 64

Design Right-Sizing Regulations Automation 64

IBM Services

FEBRUARY 5, 2024

Cloud services are readily available and come in all shapes and sizes—it’s important to determine which is best for your organization. Cloud migration challenges Though cloud migration might be the right move for your organization, it doesn’t mean that there aren’t challenges involved.

Management 70

Management Right-Sizing Automation Regulations 70

Affirma

NOVEMBER 1, 2021

While there is a wide range of companies eager to assist in your online endeavors, Amazon Web Services (“AWS”) is a strong choice for cloud hosting. With over 200 fully realized services and the largest customer base on the planet, AWS offers a mature platform to support your critical workloads in the cloud.

Service 52

Service Right-Sizing Flexibility Design 52

Groove Technology

AUGUST 13, 2023

A dedicated software development team is a group of skilled professionals solely focused on designing, developing, and maintaining software applications. Design and User Experience (UX) In this phase, the dedicated team focuses on crafting an intuitive and visually appealing interface for your app.

Flexibility 130

Flexibility Collaborations Software Design 130

IBM Services

NOVEMBER 10, 2023

Proper resource utilization with rightsizing Rightsizing is the action of matching workload types and sizes to your instance performance and capacity requirements while keeping costs down. Turbonomic analyzes application performance with its AI-based insights and monitors demand to ensure that cloud resources are right sized to meet demand.

Right-Sizing 73

Right-Sizing Automation Retail Management 73

Paysquare

MARCH 20, 2023

Finding the right talent for your business is crucial. With numerous options available in the market, choosing the right onboarding software for your business needs can be a daunting task. However, with the right information and guidance, you can discover the perfect solution that will suit your company’s requirements.

Software 52

Software Right-Sizing Administrative Automation 52

Unosquare

SEPTEMBER 28, 2023

Think of it as a proactive approach to produce a high-quality end product right from the start rather than just finding defects after the fact. While QA can pertain to any product or service (think QA in manufacturing or food production), software QA is specifically about ensuring software product quality. ” Not quite.

Software 52

Software Engineering Automation Manufacturing 52

IBM Services

MARCH 15, 2023

Are we integrating artificial intelligence (AI) and automation effectively while protecting privacy and IP? IBM’s ecosystem approach is designed with this in mind and built to proactively integrate on behalf of federal agency missions, respond to executive orders, and support cross agency objectives.

Cybersecurity 57

Cybersecurity Government Right-Sizing Automation 57

Obobo

FEBRUARY 3, 2022

How Can eProcurement Help Small & Medium-Sized Enterprises (SMEs)? Pro curement software , also known as eProcurement, is used to purchase goods and services from suppliers. Traditional eprocurement systems focus on procuring goods and services from suppliers via sourcing, eTenders and eAuctions. What is eProcurement?

Right-Sizing 98

Right-Sizing Software Sourcing Collaborations 98

IBM Services

JANUARY 25, 2024

The right cadence of messaging, tutorials, and solicitation of feedback is a great way to understand how customers are using an organization’s products and mitigate any early issues. And financial services organizations can demonstrate how the fees they charge leads to greater returns for their customers.

E-Commerce 72

E-Commerce Retail Right-Sizing Customer Service 72

IBM Services

OCTOBER 25, 2023

But simultaneously, generative AI has the power to transform the process of application modernization through code reverse engineering, code generation, code conversion from one language to another, defining modernization workflow and other automated processes. Much more can be said about IT operations as a foundation of modernization.

Human Resources 87

Human Resources Engineering Right-Sizing Automation 87

IBM Business Partners

AUGUST 23, 2023

When it comes to hosting applications on Amazon Web Services (AWS), one of the most important decisions you will need to make is which Amazon Elastic Compute Cloud (EC2) instance type to choose. They come in various sizes and configurations—known as instance families—each designed for a specific purpose.

Right-Sizing 40

Right-Sizing Out-Tasking Design Automation 40

Influx

OCTOBER 3, 2023

Get a quote → Providing 24-hour customer service is an exciting challenge. Meeting these expectations requires careful planning, efficient resource allocation, and the right workforce management (WFM) tools in your arsenal. We build full-service customer support solutions with all management and training included.

Management 52

Management Customer Support Right-Sizing Analytics 52

IBM Services

MARCH 27, 2024

Now the word comes down from on high that you’ve been tasked with designing and implementing your company’s hyperscale computing solution—whatever that should be. Still others are wowed by the promise of artificial intelligence (AI) and automation that hyperscale data centers offer.

Right-Sizing 106

Right-Sizing Out-Tasking Retail Design 106

IBM Services

MAY 12, 2023

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services. IBM Consulting™ helped the customer modernize its architecture for a heavily used business-to-business conversational AI app.

Right-Sizing 78

Right-Sizing Managed Services Design Accounting 78

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The market size for outsourcing services is witnessing significant growth. The market size for outsourcing services is witnessing significant growth. It will help them reach new levels of success.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Perficient Digital Transformation

JUNE 1, 2022

Once the workload is in production Azure provides the Azure Advisor to understand changes that occur as features and services are added, so it’s a good practice to review your workloads regularly, and use Azure’s monitoring tools on critical workloads. However, Azure App Services is a natural design selection for our requirements.

Efficiency 97

Efficiency Co-Sourcing Design Right-Sizing 97

Perficient Digital Transformation

JUNE 6, 2023

Factors to Consider While Choosing an Appropriate C ontent M anagement S ystem for Your Website The market is filled with countless CMS platforms, so choosing the right one for your business can be tedious. It is known for its ease of use and flexibility, making it a popular choice for small to medium-sized businesses.

E-Commerce 59

E-Commerce Management Flexibility Right-Sizing 59

Influx

NOVEMBER 16, 2023

Approached with strategy and care, teams can resolve backlog while still maintaining CSAT and service quality. Leveraging her extensive 7+ years of experience in customer service, Jhanell, an Influx Delivery Manager, sheds light on six crucial steps to alleviate the backlog. It gives a quick snapshot of the workload.

Customer Support 52

Customer Support Right-Sizing Collaborations Out-Tasking 52

Amzur

MARCH 15, 2023

Cloud deployment has opened doors for fast-growing businesses of all sizes and across all industries, ensuring organizations achieve cost saving, better performance, scalability, accessibility and efficiencies in business transactions. Automation Because every business has unique requirements, automations need to be customized.

E-Commerce 52

E-Commerce Supply Chain Management Right-Sizing Administrative 52

Mercans

JULY 7, 2023

Fortunately, payroll software has emerged as a powerful tool to streamline the tax compliance process while protecting employees’ rights. Understanding the Benefits of Payroll Software A payroll system is a specialized technology designed to automate payroll processes, including tax calculations and deductions.

Payroll 52

Payroll Software Regulations Administrative 52

The Hackett Group

MARCH 14, 2023

An expected 8% increase in workload, combined with an expected 1% reduction in head count and a 2% reduction in budget, will drive a productivity gap of 9% and an efficiency gap of 10%, roughly double the size of the gaps recorded in last year’s study. About The Hackett Group The Hackett Group, Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Planergy Software

JUNE 30, 2022

Depending on the size of your company and its operations, you may need more integrated tools and platforms, meaning costs could vary widely. Efficiency with Automation: Moving to cloud-based financial tools saves time and money. Xero’s features include automated recordkeeping, expense calculation, invoicing, and report generation.

Management 52

Management Accounting Right-Sizing Inventory Management 52