Perficient Digital Transformation

APRIL 17, 2024

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.

E-Commerce 105

E-Commerce Data Entry Automation Robotics Process Automation 105

Automation Anywhere

JUNE 8, 2022

Artificial intelligence (AI) and Robotic Process Automation (RPA) have a lot in common. When combined, AI and RPA technologies result in intelligent automation that empowers rapid end-to-end business process and much more. RPA bots automate all rule-based tasks. RPA deals with structured data.

Robotics Process Automation 144

Robotics Process Automation Supply Chain Management Data Entry Human Resources 144

Automation Anywhere

APRIL 28, 2021

It can include a grumpy service agent, being put on hold for a long time, having difficulty reaching an agent, having to provide the same information over and over again, information errors, and more. Wait times, errors, and the need to repeat information can be reduced. Here are just a few of the choices. Explore the Store Today.

Customer Service 98

Customer Service Call Center Robotics Process Automation Service 98

Metasource

SEPTEMBER 15, 2022

Many organizations have quickly joined the automation revolution to boost productivity, enhance customer service, reduce costs, and enable remote work. In fact, a McKinsey study found that 80% of companies that transitioned most of their employees to a remote work model due to COVID-19 increased automation. Reduce costs.

Automation 52

Automation Robotics Process Automation Reduced Costs Human Resources 52

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Automation Anywhere

AUGUST 16, 2021

In large enterprises, there are hundreds of well-defined processes to achieve specific business outcomes for customers. These business processes go across various departments (sales, logistics, finance, HR, customer service, etc.) And that’s where intelligent automation can help.

Automation 98

Automation Robotics Process Automation Finance Sales 98

Planergy Software

OCTOBER 22, 2021

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. The widespread use of spreadsheets or other outdated systems to perform accounting duties has put millions of businesses behind when it comes to automation. Intelligent Automation in Finance.

Finance 98

Finance Automation Robotics Process Automation Out-Tasking 98

Automation Anywhere

AUGUST 10, 2021

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. Only 6% of businesses are not considering using RPA for their intelligent automation strategies. What is intelligent automation ? That automation technology could be RPA. Reality is much different from this ideal.

Automation 98

Automation Robotics Process Automation Insurance Finance 98

Metasource

NOVEMBER 17, 2022

Business process automation (BPA) has stepped into the spotlight in recent years –and for good reason. Typically consisting of document capture, workflow automation, and robotic process automation (RPA) software, BPA solutions help organizations transform inefficient, manual processes into streamlined ones.

Automation 52

Automation Robotics Process Automation Data Entry Out-Tasking 52

Automation Anywhere

OCTOBER 27, 2020

Operations supporting each of these product lines such as loan fulfillment, underwriting, compliance, customer service, and collections could significantly benefit from automation since many of these processes are manual and document-intensive. These are the highest priority processes to automate.

Retail 98

Retail Banking Automation Robotics Process Automation 98

Automation Anywhere

DECEMBER 3, 2020

Until recently, Robotic Process Automation (RPA) software bots have been employed in businesses primarily to streamline and accelerate tasks for back-office functions such as finance and accounting and human resources. But here are four examples for “human-in-the-loop” (humans and bots working together) automation.

Collaborations 97

Collaborations Automation Robotics Process Automation Finance 97

Magellan Solutions

JULY 10, 2023

Artificial Intelligence (AI) can revolutionize automation for business optimization. By implementing intelligent automation, you can develop a transformative approach applicable to your processes. The application of AI in businesses is not all about work automation. Are you planning to expand your business ?

Automation 75

Automation Outsourcing Inventory Management Data Entry 75

Metasource

APRIL 4, 2023

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

Automation Anywhere

FEBRUARY 22, 2021

Moving up Why is cloud automation rising to the forefront in banking? Consider these seven advantages, some of many: 1) Gain better access In a time when people are working from home, including bank employees, the cloud offers anytime, anywhere access to work for employees, as well as to accounts and bank representatives for customers.

Banking 98

Banking Automation Robotics Process Automation Flexibility 98

Automation Anywhere

SEPTEMBER 16, 2020

In addition, traditional insurance companies are being pressured by online competitors to improve customer service and offer a personalized digital experience, according to industry analysts. These are the highest priority processes to automate. These are the highest priority processes to automate.

Insurance 97

Insurance Automation Robotics Process Automation Analytics 97

Automation Anywhere

JUNE 8, 2021

Yet, service agents must depend on using multiple—sometimes dozens of—separate applications to provide service, which can affect the experience. Robotic Process Automation (RPA). Here are five best practices to help your customer service function get up to speed to leverage these benefits. Then email.

Customer Service 52

Customer Service Service Robotics Process Automation Out-Tasking 52

TTEC

MARCH 29, 2022

Customer service is demanding. On average a contact centre associate needs to handle complex applications, urgent customer needs, and all the manual inefficiencies that come with service inquiries. So, what’s the difference between intelligent automation versus RPA? What is intelligent automation?

Automation 52

Automation Robotics Process Automation Out-Tasking Data Entry 52

Magellan Solutions

JULY 10, 2023

Artificial Intelligence (AI) can revolutionize automation for business optimization. By implementing intelligent automation, you can develop a transformative approach applicable to your processes. The application of AI in businesses is not all about work automation. Are you planning to expand your business ?

Automation 52

Automation Outsourcing Inventory Management Data Entry 52

Automation Anywhere

DECEMBER 9, 2021

Robotic Process Automation (RPA) is being adopted by enterprises worldwide by leaps and bounds. The global Robotic Process Automation market is predicted to top $3.7 At this point, chatbots are primarily used to provide customer service and to give product advice.

Robotics Process Automation 98

Robotics Process Automation Out-Tasking Sales Automation 98

Automation Anywhere

JUNE 22, 2022

RPA is short for Robotic Process Automation , which is software that you can program to automate repetitive tasks. These tasks are rule-based and usually done manually, so RPA serves the goal of automating operations. As mentioned earlier, these bots automate repetitive tasks.

Robotics Process Automation 94

Robotics Process Automation Call Center Data Entry Finance 94

Anexa

MARCH 18, 2022

Not that long ago, the alarm bells were being sounded with regard to automation and the detrimental impact it would have on the workforce. The expectation was that by investing in automation technologies, productivity gains would result in cost savings due to a reduction in employees. It’s a fact. What’s the takeaway?

Automation 52

Automation E-Commerce Robotics Process Automation BPO 52

Hyland

JULY 5, 2022

In short – business is software-driven and building custom software solutions makes business more competitive. > Hyperautomation in financial services. And the issues go beyond purely customer satisfaction. > Read it all: Harnessing hyperautomation to accelerate customer experience and resilience.

Robotics Process Automation 72

Robotics Process Automation Sales Automation Human Resources 72

Zinnov

NOVEMBER 15, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. What is Hyper Intelligent Automation. Types of underlying technology areas within Hyper Intelligent Automation. Benefits of Hyper Intelligent Automation. Process Mapping.

Automation 52

Automation Robotics Process Automation Supply Chain Management Administrative 52

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Anexa

JULY 22, 2021

Technological growth has outstripped the imagination – processes today that are not simply possible, but common, would have seemed the stuff of sci-fi a short couple of decades ago. And nothing has taken center stage like automation technology – specifically robotic process automation (RPA) and artificial intelligence (AI).

Customer Service 40

Customer Service Outsourcing Robotics Process Automation Service 40

Automation Anywhere

SEPTEMBER 17, 2022

To address this challenge, insurance companies can use Robotic Process Automation (RPA) and artificial intelligence to drive growth. The insurance industry has a high automation potential, with many areas for opportunities. Yet, claims management process flow is a critical part of the insurance business.

Reduced Costs 52

Reduced Costs Robotics Process Automation Management Insurance 52

Automation Anywhere

JANUARY 21, 2022

Moving the agents forward This week’s RPA Replay video offers a modern solution, combining Automation 360™ and Google Cloud Contact Center AI, to solve the siloed challenge and help your virtual agents become the hot bots of customer service. New to Automation Anywhere and Automation 360? REQUEST A DEMO.

Robotics Process Automation 75

Robotics Process Automation Service Automation Accounting 75

Automation Anywhere

OCTOBER 22, 2021

The retail sector and professional and business services were the hardest hit. Robotic Process Automation (RPA) can help with burnout and lack of opportunity. A customer service representative must manually pull data from three different legacy applications to answer a client’s question.

Robotics Process Automation 131

Robotics Process Automation Out-Tasking Jobbing Automation 131

Automation Anywhere

DECEMBER 21, 2020

Business process automation has gone through an evolution in providing solutions to help streamline and accelerate operations. It started with process-based Robotic Process Automation (RPA). Most RPA deployments utilize software bots that automate tasks based on pre-defined, or fixed, rules.

Robotics Process Automation 98

Robotics Process Automation Banking Out-Tasking Data Entry 98

Everest Group

SEPTEMBER 30, 2022

The Customer Experience Management (CXM) market in EMEA is booming due to increased demand for outsourcing, as enterprises look to improve the customer experience, balance risk, and save money.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Management Service 52

Anexa

JANUARY 30, 2023

Businesses can also use customer relationship management (CRM) software to analyze customer data and identify trends to optimize their marketing and sales strategies. Automation Automation technology has been a game-changer in the world of business.

Information Technology 52

Information Technology E-Commerce Robotics Process Automation Cybersecurity 52

Automation Anywhere

JANUARY 5, 2022

We chat with AI bots when seeking customer services from the biggest brands in every industry. In 2021, we saw the definitive marriage between AI and Robotic Process Automation (RPA). Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA.

Robotics Process Automation 124

Robotics Process Automation Out-Tasking Automation Inventory Management 124

Magellan Solutions

JANUARY 17, 2024

Technology Integration and Automation: Shaping the Future of Outsourcing in 2024 The future of outsourcing in 2024 is directly tied to integrating cutting-edge technologies like automation and artificial intelligence. This integration can improve operational effectiveness, resulting in more advanced services and lower customer costs.

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Consider you are relying on employees to manually administer claims or invoice processing, which is a tedious and error-prone activity.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

Automation Anywhere

OCTOBER 14, 2021

Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat. Chatbots, and intelligent automation software bots in general, are helping financial institutions improve their customer service.

Service 98

Service Banking Robotics Process Automation Finance 98

Magellan Solutions

JULY 13, 2023

Businesses can increase productivity and efficiency through automation. AI-powered outsourcing solutions promote better customer experiences through personalized experiences. By automating time-consuming jobs, employees can focus on core competencies. Businesses can save resources and time by automating repetitive tasks.

Outsourcing 97

Outsourcing Robotics Process Automation Streamline Operations Reduced Costs 97

Automation Anywhere

JUNE 18, 2021

By integrating machine learning (ML) and artificial intelligence (AI) into Robotic Process Automation (RPA) you can perform intelligent automation of repetitive tasks and operations with layers of human perception, judgment, and prediction. Discovery Bot is an example of a solution automating process analysis.

Cybersecurity 97

Cybersecurity Robotics Process Automation Automation Banking 97