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Leveraging Office 365 For Collaborative Learning: A Guide For Students And Educators

31 West

In the rapidly evolving landscape of education, collaborative learning has become increasingly important. With the integration of digital tools like Office 365, the possibilities for enhancing this collaboration have grown exponentially. Its cloud-based nature allows for seamless collaboration, communication, and document management.

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3 Examples of Generative AI Product Launches in Information Services

3Pillar Global

For some examples of how this is already happening within the information services sector, take a look at these three examples. CoCounsel handles legal tasks that, until recently, have proven time consuming and monotonous. Enhancing enterprise search for financial data.

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10 Essential Zendesk Features Every Customer Support Team Should Utilize

31 West

Designed to improve your customer experience, Zendesk has grown into a full-fledged customer relationship management software featuring robust collaboration, multi-channel communication, integration, and ticketing system (to name a few) solutions to enhance your user journey with your business. Let’s take a look.

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Virtual Teams: The Future of Workforce Collaboration

NoonDalton

Virtual teams, characterized by their geographical dispersion yet united through technology, are not merely a response to immediate needs but a forward-looking approach to workforce collaboration. This model recognizes the value of flexibility while acknowledging the benefits of face-to-face interaction for certain tasks or roles.

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Democratizing Automation: Harnessing AI with Low-Code Solutions

Amzur

Tired of watching competitors speed ahead while your team gets bogged down in manual tasks? However, traditional automation approaches often require specialized coding skills, lengthy development timelines, and significant costs. We understand. Low-code platforms are shattering this notion.

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Top 10 Best CRM Software In 2024

31 West

Some are designed for small businesses that need basic customer service tools, while others are for tech industries that offer out-of-hours IT support and large enterprises that need collaboration, communication, reporting, and AI-powered tools in the CRM. Project Management : Manage your tasks and assign them to your team members.

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4 RPA Errors Not to Make in Customer Service Automation

Automation Anywhere

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). That’s due to the old programmer adage, “garbage in, garbage out.” It just speeds them up.