Perficient Digital Transformation

MARCH 15, 2024

Perficient, a leader in digital transformation, has been included as a company interviewed in Forrester’s recent report, “ Rethink Enterprise Applications Governance : Refocus Applications Governance And High-Performance IT Exploiting New Technologies To Win, Serve, And Retain Customers.”

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Government Automation Streamline Operations Flexibility 59

IBM Services

DECEMBER 4, 2023

Yet while 79% of executives say AI ethics is important to their enterprise-wide AI approach , less than 25% have operationalized ethics governance principles. Looking forward Using the framework described above, IBM advances ethical AI governance through its product offerings.

Government 80

Government Advisory Research Finance 80

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. The Crucial Role of IT Service Management in Education Therefore, the growing need for effective IT Service Management (ITSM) in education is evident.

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Management Service Administrative Research 130

Amzur

MARCH 6, 2024

AI-powered low-code automation holds the key. Automation, artificial intelligence (AI), and the rise of citizen developers are reshaping industries and redefining the way we work. In this blog, our goal is to look into the rise of AI-powered low-code automation and the ways it makes that happen in a work setting.

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Efficiency Automation Collaborations Data Entry 88

IBM Services

OCTOBER 16, 2023

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML).

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Government Management Risk Management Risk Management 75

Zinnov

APRIL 4, 2024

But where does ICG fit into the larger picture of Intelligent Automation (IA)? In a world where technology leads the way, businesses are moving away from slow, manual processes to embrace a new era of Intelligent Automation (IA). The latest iteration of this technology, Intelligent Automation 2.0

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Automation Retail Insurance Collaborations 52

Capgemini

OCTOBER 6, 2023

The fundamentals of setting up and measuring an automation program Robert Kennedy Oct 04, 2023 Facebook Twitter Linkedin The governance framework for implementing an enterprise-level automation program needs to be comprehensive, flexible, and robust – with clear visibility on targets and progress on achieving them.

Automation 52

Automation Government Software Flexibility 52

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

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Automation Robotics Process Automation Manufacturing Healthcare 98

Neo Group

SEPTEMBER 24, 2020

It’s a big year for governance. COVID-19 has influenced thinking and spurred action among governance leaders. We are also participating in several sessions: Atul Vashistha, Chairman, Neo Group will moderate a panel on Automation Pioneers. Join Neo Group at IAOP’s GOV20 Virtual Conference from October 7-9, 2020.

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Government Co-Sourcing Advisory Regulations 52

Capgemini

OCTOBER 6, 2023

The automation ecosystem – unlocking the full potential of an automation estate Marek Sowa Oct 05, 2023 Facebook Twitter Linkedin As organizations continue their journey into intelligent process automation powered by data and AI at scale, it’s crucial to view automation as an interconnected ecosystem.

Automation 52

Automation Robotics Process Automation Government Out-Tasking 52

SIG Speaks

AUGUST 10, 2023

SIG University Certified Supplier Management Professional (CSMP) program graduate Daniel Koumides shares how t he governance program, when jointly established and managed, increases the supplier's engagement with the business. Governance Operating Model and the framework with which I plan to apply to my job function as a Vendor Manager.

Government 40

Government Analytics Out-Tasking Jobbing 40

Zinnov

AUGUST 5, 2021

Conversation between Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov; Vansh Kukreja, Project Lead – Automation/AI, Zinnov; Anudeep Gill, Consultant, Zinnov and Omid Aslani, Director Product Management, Kofax. How do you think enterprises can best leverage this phenomenon to achieve scalable Automation?

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Automation Collaborations Government Out-Tasking 98

3Pillar Global

JANUARY 2, 2024

By standardizing, scaling, and augmenting analytics, information services companies will be best positioned to build products informed by governed, trustworthy data. ModelOps is a set of capabilities focused on governing and managing all AI and decision models. Here’s a rough sketch of the ModelOps maturity growth curve.

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Engineering Collaborations Analytics Government 105

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

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Service Regulations Automation Banking 99

Automation Anywhere

MAY 10, 2022

Just a decade ago, pundits were predicting that CIOs would gradually lose their influence in the executive suite and that IT would become little more than a service bureau to respond to the requests of the business units. According to multiple studies, they are intent on digitizing everything by applying automation wherever it makes sense.

Automation 81

Automation Robotics Process Automation Government Right-Sizing 81

Future of Sourcing

JULY 26, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 95

Service Human Resources Flexibility Collaborations 95

Capgemini

NOVEMBER 12, 2023

I’d like to start by asking you about how UiPath’s strategy has changed from being RPA-first to being a market-leading enterprise automation platform? However, we noticed one, small problem with our strategy recently – we realized that not everyone is an automation or AI expert. That’s a really interesting question.

Automation 52

Automation Out-Tasking Government Flexibility 52

Capgemini

JUNE 9, 2023

Europe’s New Push for Interoperability and Collaborative Data Ecosystems Gianfranco Cecconi 9 Jun 2023 Facebook Twitter Linkedin Capgemini Invent at the 2023 Data Spaces Symposium Think back fifteen years to the launch of the very first iPhone: that sleek design, that 3.5-inch To overcome them, we all need to find new ways to collaborate.

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Collaborations Research Government Manufacturing 52

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

31 West

APRIL 16, 2024

Consider cloud server support or outsourcing help desk services as examples – these are not only cost-effective solutions but also significant shifts in operational thinking that enable you to take your company to the next level. Utilize Cloud Services Migrating to cloud services translates into direct cost-efficiency for companies.

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Software Labor Costs Out-Tasking Automation 130

Future of Sourcing

JUNE 1, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 93

Service Human Resources Flexibility Collaborations 93

Automation Anywhere

JULY 14, 2022

We stood shoulder-to-shoulder with our customer and social impact partner, UK’s National Health Service (NHS) , to fight through this crisis. What emerged from the battle was not only innovative automation that saved lives and helped staff repurpose valuable time — but also a blueprint for healthcare organizations everywhere.

Automation 59

Automation Healthcare Robotics Process Automation Collaborations 59

IBM Services

NOVEMBER 27, 2023

That’s why we continue expanding the IBM and AWS collaboration, providing clients flexibility to build and govern their AI projects using the watsonx AI and data platform with AI assistants on AWS. .”* However, to be successful they need the flexibility to run it on their existing cloud environments.

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Service Government Flexibility Software 77

Zinnov

JUNE 6, 2023

Fact: 64% of global CXOs consider Intelligent Automation as the top priority as part of their digital transformation programs. Fact: Over 60% of the enterprises are leveraging three or more Automation vendors and 30% of the enterprises have deployed a staggering five or more Automation platforms.

Automation 52

Automation Healthcare Efficiency Banking 52

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 64

Service Cybersecurity Regulations Government 64

Avasant

DECEMBER 1, 2020

Pandemic Pushes State, Local Governments to Modernize Systems. Many home-bound citizens relied on governments to provide them with relevant information and to deal with pressing issues around healthcare, unemployment, and economic stability. The report recognizes service providers in four categories: . Press Releases.

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Government Analytics Reduced Costs Insurance 52

31 West

SEPTEMBER 8, 2022

IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. Consider becoming one of them to get back on your feet and stay in the game by letting an IT service outsourcing provider do the leg work for you. All you need to know about IT service outsourcing is here in this article.

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Outsourcing Service Cybersecurity Out-Tasking 130

Automation Anywhere

OCTOBER 14, 2021

The pandemic has prompted changes in every industry, and financial services is no exception. Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat. million customers and 105.6

Service 98

Service Banking Robotics Process Automation Finance 98

Zinnov

OCTOBER 6, 2021

An Automation Center of Excellence (COE) is a dedicated unit of people with leading-edge knowledge and competency in the area, where the team is armed with a mission to streamline access to Automation capabilities for rapid adoption of the technology across the business. Core Functions of an Automation COE.

Automation 52

Automation Government External Service Provider Collaborations 52

Everest Group

DECEMBER 1, 2022

The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation. In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey.

Automation 52

Automation Global Business Services Government Collaborations 52

Perficient Digital Transformation

FEBRUARY 14, 2023

Collaboration here is no small task, but critical to future-proofing your transformation. Program leadership and partner peering are key to sustainable progress: define a communication cadence, invest in program management, actively collaborate with partners, and groom a program backlog.

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Government Out-Tasking Collaborations Cybersecurity 111

31 West

NOVEMBER 25, 2023

Schools and universities are leveraging cloud platforms for various purposes, from data storage and management to facilitating online learning and collaboration. This tool suite has revolutionized how teachers deliver content and collaborate with students.

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Flexibility Collaborations Research Administrative 242

SIG Speaks

APRIL 4, 2023

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Jai Chinnakonda shares why every organization should adopt integrated third-party risk governance and management into their team structure. A report from Deloitte titled 'Third-party governance and risk management.

Risk Management 40

Risk Management Risk Management Government Management 40

Capgemini

MARCH 5, 2023

Data sharing – unleashing a new generation of public services Pierre-Andrien Hanania 28 February 2023 Facebook Twitter Linkedin Governments and public agencies are facing an expanding range of complex crises in areas such as climate change, immigration, and healthcare.

Service 52

Service Government Collaborations Sourcing 52

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Legacy banks and nations are now following the wave.

Banking 98

Banking Service Right-Sizing Automation 98

VXI

FEBRUARY 28, 2023

(PART2) Part one of our “Social Media as a Customer Service Differentiator” blog series explored how a lack of cross-functional collaboration can impede a brand’s ability to deliver superior experiences, resulting in increased customer friction and missed opportunities for conversational commerce.

Service 52

Service Advisory Automation Collaborations 52

VXI

FEBRUARY 28, 2023

(PART2) Part one of our “Social Media as a Customer Service Differentiator” blog series explored how a lack of cross-functional collaboration can impede a brand’s ability to deliver superior experiences, resulting in increased customer friction and missed opportunities for conversational commerce.

Service 52

Service Advisory Automation Collaborations 52